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Questionnaire.aspx.htm

HUMAN RESOURCES ASSISTANT (RECRUITMENT & PLACEMENT/OA)

Vacancy ID: 1355835   Announcement Number: 9R-ROBINS-1355835-338023-LC   USAJOBS Control Number: 397758600 Social Security Number

Enter your Social Security Number in the space indicated.

Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. Failure to provide your Social Security Number on your application materials will result in your application not being processed.

Vacancy Identification Number

The Vacancy Identification Number is: 1355835

1. Title of Job

HUMAN RESOURCES ASSISTANT (RECRUITMENT & PLACEMENT/OA)

2. Biographic Data 3. E-Mail Address In order to obtain a status of your application, you must provide an email address in the space provided:  4. Work Information If you are applying by the OPM Form 1203-FX, leave this section blank. 5. Employment Availability 6. Citizenship Are you a citizen of the United States? 7. Background Information If you are applying by the OPM Form 1203-FX, leave this section blank. 8. Other Information If you are applying by the OPM Form 1203-FX, leave this section blank. 9. Languages If you are applying by the OPM Form 1203-FX, leave this section blank. 10. Lowest Grade

If not already selected, please indicate your lowest acceptable pay plan, grade level, or pay band:

07 11. Miscellaneous Information If you are applying by the OPM Form 1203-FX, leave this section blank. 12. Special Knowledge If you are applying by the OPM Form 1203-FX, leave this section blank. 13. Test Location If you are applying by the OPM Form 1203-FX, leave this section blank. 14. Veteran Preference Claim 15. Dates of Active Duty - Military Service 16. Availability Date If you are applying by the OPM Form 1203-FX, leave this section blank. 17. Service Computation Date If you are applying by the OPM Form 1203-FX, leave this section blank. 18. Other Date Information If you are applying by the OPM Form 1203-FX, leave this section blank. 19. Job Preference If you are applying by the OPM Form 1203-FX, leave this section blank. 20. Occupational Specialties

The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is:

001 Human Resources Assistant (Recruitment & Placement/O/A) 21. Geographic Availability

Please select/enter at least one geographic location in which you are interested and willing to accept employment.

134715153 Robins AFB, GA 22. Transition Assistance Plan In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Interagency Career Transition Assistance Plan (ICTAP). 23. Job Related Experience If you are applying by the OPM Form 1203-FX, leave this section blank. 24. Personal Background Information If you are applying by the OPM Form 1203-FX, leave this section blank. 25. Occupational/Assessment Questions:

Please accurately identify your level of experience and demonstrated capability when completing this questionnaire as your responses, resume and supporting documents will be reviewed for accuracy. You will be asked at the end of this questionnaire to certify your entire application as true and accurate.

The following section is used to determine your eligibility for appointment in the Federal Government. Please respond "Yes" or "No" to the following statement. FAILURE TO RESPOND TO THESE ITEMS WILL RESULT IN AN INELIGIBLE RATING.

A- Yes B- No

1. Robins Air Force Employees to include GSU's (geographically separate unit) - I am currently assigned to Robins Air Force Base as a permanent career or career-conditional air force employee in the competitive service to include GSU. (NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent career/career conditional SF-50).

2. Air Force Employee - I am currently employed as an Air Force DoD employee on a permanent career or career-conditional appointment in the competitive service . (NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent career/career conditional SF-50).

A. Yes B. No

3. I am retired from Federal civilian service and receiving an annuity.

A. Yes B. No

Please respond yes or no to the following questions. FAILURE TO RESPOND TO THESE QUESTIONS MAY RESULT IN AN INELIGIBILE RATING. NOTE: You must submit the required documentation to verify your eligibility as indicated below. Failure to provide the required documents will render you not eligible for consideration. See instructions under the "How to Apply" tab for submitting documentation.

A- Yes B- No

4. DoD Employee - I am a current DoD employee employed as a permanent career or career-conditional employee in the competitive service. (NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent career/career conditional SF-50).

5. Transfer- I am currently employed as a federal civilian at another agency on a competitive career or career-conditional position. NOTE: If you respond yes to this statement, you MUST submit a copy of your most recent SF-50 documenting current or previous appointment).

6. Reinstatement- I was formerly employed as a federal civilian on a permanent competitive appointment, but I am not a current federal employee. NOTE: If you respond yes to this statement, you MUST submit a copy of your most recent SF-50 documenting current or previous appointment).

7.

Military Spouse- I am registered in the DoD Priority Placement Program (PPP) Program S as a Military Spouse of an Active Duty Military Member of the U.S. Armed Forces (including the U.S. Coast Guard and full-time National Guard).

8. 30% Disabled Veteran- I am a disabled veteran who retired from active duty military service with a disability rating of 30 percent or more; OR a disabled veteran rated by the Department of Veterans Affairs (VA) as having a compensable service-connected disability of 30 percent or more; AND my discharge was under conditions other than dishonorable. NOTE: If you respond "yes" to this statement, you must submit a copy of your DD Form 214 [member 4 copy] documenting final military discharge, release or retirement, an SF-15 claiming 10-point preference and an official statement, dated 1991 or later, from the Dept of Veterans Affairs (VA), or from a branch of the Armed Forces, certifying that the veteran has a service-connected disability of 30% or more along with your application/resume package.

9. Veterans Employment Opportunity Act (VEOA) - I am a veteran who served substantially 3 or more years of continuous active duty in the military; OR I am a preference eligible; AND my most recent discharge or release from active service was under honorable conditions. NOTE: If you respond "yes" to this statement, you must submit a copy of your most recent DD-214 (member 4 copy). If you are within 120 days of separation, submit documentation from your military personnel office verifying retirement/separation date and type of discharge such as Terminal Leave documentation with a Statement of Service, along with any proof of any preference eligibility.

10. Family members Executive Order (EO) 12721- I was employed as a current or former appropriated fund Federal employee overseas while a family member of a Federal civilian employee, NAF employee, or family member of a uniformed service member officially assigned to an overseas area. I accumulated 52 weeks (or less if eligible under an authorized exception) of creditable service and received a fully successful or better performance rating AND returned to the U.S. from the overseas tour of duty within the last 3 years. NOTE: If you respond "yes" to this statement, you must submit SF-50s verifying completion of 52 weeks of creditable overseas service. For family members applying under EO 12721, you must provide your last performance appraisal and a copy of sponsor's orders along with your application/resume package.

11. NAF/AAFES Interchange Agreement eligibles - I am currently serving on a NAFI or Army Air Force Exchange Services (AAFES) position without time limitation, or I have been involuntarily separated from such an appointment without personal cause within the preceding year; AND, I have been serving or have served in such a position continuously for at least one year. NOTE: If you respond "yes" to this statement, you MUST submit a copy of your most recent personnel action form and a prior personnel action form which will reflect at least one year of continuous service as a NAF/AAFES employee along with your application/resume package.

12. People with Disabilities- I have a physical or mental impairment that substantially limits one or more major life activities. NOTE: If you respond "yes" to this statement, you MUST submit a certification statement from a state Vocational Rehabilitation Service (state or private), Department of Veterans Affairs, a licensed medical professional (e.g., a Physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine); or any Federal agency, State agency or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits along with your application/resume package.

13. Interagency Career Transition Assistance Program (ICTAP) This position is subject to provisions of the DoD Priority Placement Program and the Interagency Career Transition Assistance Plan Program (ICTAP). If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. You must be a current or former federal employee displaced from non-DoD Federal agencies (e.g., IRS, VA, Dept of Labor, etc.). Applicants eligible under ICTAP are provided priority selection for vacancies within the local commuting area for which they apply and are determined well qualified. To be well-qualified and exercise selection priority for this vacancy, current or former Federal employees displaced from non-DoD federal agencies must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit copies of the appropriate documentation as proof of eligibility for the special selection priority such as: a RIF separation notice; a "Notice of Personnel Action" (SF-50) documenting separation OR a notice of proposed separation for declining a directed reassignment or transfer of function to another commuting area; and the current (or last) performance rating received (the rating must be fully successful or higher).

14. Spouses eligible for noncompetitive appointment under Executive Order 13473 are as follows: * a spouse of a member of the armed forces serving on active duty who has orders specifying a permanent change of station (not for training), * a spouse of a 100 percent disabled service member injured while on active duty, * the un-remarried widow or widower of a service member who was killed while performing active duty. NOTE: If you respond "yes" to this statement, you must include a copy of sponsor's permanent change of station orders, or a DD Form 214 and/or a Veterans' Administration Letter and documentation of marriage: marriage license or other legal document.

15. Other OPM Interchange Agreements- I am currently on a permanent position which is equivalent to at least the (grade of the position) level (or higher) in the federal service; however, I am an employee for a federal agency which has an interchange agreement with the U.S. Office of Personnel Management, or with a federal agency covered under other special appointing authorities or agreements (e.g., TSA, U.S. Postal Service, FAA, etc.). NOTE: If you respond "yes" to this statement, you MUST submit a copy of your most recent career/career conditional SF-50, or equivalent employment document along with your application/resume package. Please go to the Job Summary section (under the Overview tab) in the vacancy announcement for additional information regarding this eligibility.

16. Veterans Recruitment Appointment (VRA) - I am a disabled veteran; or a veteran who served on active duty in the Armed Forces during a war declared by Congress or in a campaign or expedition for which a campaign badge has been authorized; or a veteran who, while serving on active duty in the Armed Forces participated in a military operation for which the Armed Forces Service Medal was awarded; or I am recently separated from active duty within the past 3 years under honorable conditions claiming eligibility on the basis of service in a campaign or expedition for which a medal was awarded -must be in receipt of the campaign badge or medal. NOTE: If you respond "yes" to this statement, you must submit copies of DD-214s and/or Terminal Leave documentation with a Statement of Service, along with any proof of any preference eligibility along with your application/resume package. Applicants eligible under the VRA appointing authority may be appointed to any grade level for which qualified up to GS-11 or equivalent.

17.

Air Force Employee (DCIPS) – I am a Current Permanent AF DCIPS Employee in the Excepted Service with Reinstatement Rights to the Competitive Service because (1) I previously held a Career (Tenure 1) Competitive Service appointment; OR (2) I previously held a Career-Conditional (Tenure 2) Competitive Service appointment before being appointed into a DCIPS position. I had no break in service or I had a break in service of less than 3 years; OR (3) I am a veteran with preference that previously held an appointment in the Competitive Service. (NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent SF-50 as a DCIPS employee AND a copy of your permanent Career or Career-Conditional Competitive Service SF-50)

A. Yes B. No

This section is used to determine if your current performance rating is acceptable for further consideration. All applicants must read the following statement and select the most appropriate response.

18. All current federal employees must have a minimum performance rating of acceptable or higher to be considered for placement. Current federal employees who have a current unacceptable performance rating will be excluded from consideration. NOTE: Failure to select one of the below responses will render you ineligible for further consideration.

A. I am a current federal employee and have a current acceptable performance rating or higher. B. I am a current federal employee and have a current unacceptable performance rating. C. I am a new current federal employee and have not received a performance rating as of this date. D. Not applicable, I am not a current federal employee.

This section will be used to determine your ability and willingness to accept certain conditions of employment or meet certain requirements of the position. Respond yes or no to the following statement. FAILURE TO RESPOND TO THIS SECTION WILL RESULT IN AN INELIGIBILE RATING.

1. Select the letter best describes your typing ability. (NOTE: failure to successfully perform the typing proficiency you claim below may be considered deliberate misrepresentation of information on the application, and may be grounds for removal from the position and /or Air Force Employment.

A. I do not have typing skills. B. I can type at least 20 words per minute. C. I can type at least 30 words per minute. D. I can type at least 40 words per minute.

2. From the descriptions below, select only one letter that "best" describes how you meet the basic qualification requirement for the position of GS-0203-07, Human Resources Assistant (Recruitment and Placement/OA). This is a screen-out question. If you do not meet this element, your application will receive no further consideration.

A. I have at least 1 year of specialized experience equivalent to the next lower grade level (GS-6, or equivalent), providing a variety of technical recruitment and placement support work for the internal/external staffing program using independence in filling a variety of lower-grade clerical, administrative, technician and semi-skilled wage grade positions and processing basic non-competitive actions. This experience must have been at a level of difficulty and complexity sufficient to demonstrate the ability to perform the duties of this position. It may have been gained in the private sector, volunteer service, military service, and/or government service, etc. B. I do not have the specialized experience or education as reflected above.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task. B- I have had education or training in performing the task, but have not yet performed it on the job. C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures. D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee. E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

3. Analyzes vacant position to establish the knowledge, skills and abilities required for effective work performance/

4. Conducts job analyses to establish crediting plans and supplements.

5. For non-competitive actions, screens applications to determine that the target position is appropriately applied for and the minimum qualifications are met.

6. Maintains systems for and assists specialists in determining if the PPP, local priority placement program, and other special hiring programs, such as the military spouse priority program and programs having special hiring authorities (e.g. Student Temporary Employment Program and Student Education Employment Program) are appropriate in filling vacant positions.

7. Determines candidate registration eligibility, registration period, referral priorities, grades and pay system and skills and qualification required; maintain this information; and provides referrals.

8. Participates with specialists in determining matches, making position offers, and closing out requisitions.

9. Bases upon data gleaned from official files and automated records, prepares correspondence, memoranda and on time reports on a variety of recruitment placement activities such as strength figures, vacancy reports and status reports.

10. Participates with specialist in conducting evaluation of program effectiveness and proposing improved processes.

11. Drafts responses to supervisors and employees regarding recruitment and placement activities.

As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the resume and documents you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period, or other disciplinary action, including termination. Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: Understand this warning; have reviewed your responses to this questionnaire for accuracy; and verified that your responses accurately describe your current level of experience and capability.

12. Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my response to the questionnaire that my application may be rated lower and/or I may be removed from further consideration. B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.

Federal resume.docx

Pashion  Ann  Williams  Email: [email protected]

Availability:

Job Type: Permanent, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Telework Work Schedule: Full-Time, Shift Work, Intermittent, Job Sharing, Multiple Schedules

Work Experience:

Department of Juvenile Justice/Macon RYDC 4164 Riggins Mill Road Macon, GA   31217 United States 01/2015 - Present Salary: 24,565.00  USD Per Year Hours per week: 40

Vocational Instructor

Duties, Accomplishments and Related Skills:

Administers standardized tests and evaluates students’ progress in attaining goals, instruct students in the areas of math, science, writing, reading and social studies, the five areas covered in the GED tests; evaluate or test students, either formally or informally to determine if students are progressing, assists students with improving their critical thinking, problem-solving, information processing and communication skills. Prepares and maintains required documentation and reports. Maintains Odyssey and GED resource labs.

Supervisor: Daniel Sovereign ((478) 445-3052) Okay to contact this Supervisor: Yes

Department of Juvenile Justice/Macon YDC 4160 Riggins Mill Road Macon, GA   31217 United States 07/2013 - 12/2014 Salary: 24,565.00  USD Per Year Hours per week: 40

Personnel Technician I

Duties, Accomplishments and Related Skills:

Processed background and criminal history clearances through GBI, FBI, and local law enforcement agencies, served as Post Coordinator entering and setting up officers and designated security staff GA Post profile. Responsibilities include the interviewing and on-boarding process for all potential and new employees, time keeping in Kronos for 24 and 28 day Security and Administrative staff time cards. Responsibilities included benefits enrollments and assisting with Open enrollment, preparation/processing of Performance Assessment Instrument (PAI)s, Personnel Actions, Selection reports, Certificate of Certification forms, and Family and Medical Leave. Served as Workers Compensation contact for Macon YDC, processed worker compensation packets and leave election forms, long and short term claim forms. Shared in the responsibilities of the Personnel Manager from 8/16/14 – 12/31/2014 and as the backup Personnel Tech at Macon RYDC. Trained Macon YDC and Macon RYDC staff in Kronos, GA Post applications, and assisted the Education Department with the onboarding of new hires and transfers. Served as 2013 Charity Fest Coordinator at Macon YDC, raised $1000 amongst coworkers to support 2013 State Charitable Contribution Program.

Supervisor: Jackie Morris ((478) 751-3421) Okay to contact this Supervisor: Yes

GA Dept. of Behavioral Health/Pineland BHDD 11 North College Street Statesboro, GA   30458 United States 06/2012 - 07/2013 Salary: 1,858.00  USD Per Month Hours per week: 40

Supported Employment Specialist

Duties, Accomplishments and Related Skills:

Supervised and taught job coaching for 20 individuals. Conducted pre-placement assessment of job skills and job readiness training. Conducted career assessment, trained them to prepare resumes, complete a paper application, complete applications online, interviewing skills, dress for success, conflict management skills, customer service, time management and organization skills. Assisted with the enrollment in GED courses. Prepared lessons that encourage conversation about life (post-secondary and work development). Meet with them one on one to determine short/long term goals based on his/her needs, desires, interests, qualifications, motivations, and commitments. Achieved an 80% success rate.

Supervisor: Michelle Meadows, LAPC, CPRP, ((912) 764-9868) Okay to contact this Supervisor: Yes

GA Dept. of Behavioral Health/Pineland BHDD 5 West Altman Street Statesboro, GA   30458 United States 09/2011 - 06/2012 Salary: 1,545.00  USD Per Month Hours per week: 40

Secretary I

Duties, Accomplishments and Related Skills:

Conducted background investigations, maintained confidentiality according to HIPAA laws, Open Records Act, and agency confidentiality policies, utilized E-Verify to screen applicants’ citizenship and identify, conducted reference checks. Managed and tracked employees daily, weekly and monthly time and attendance and leave balance. Collected and reviewed weekly and hourly time sheets and leave requested for completeness. Scheduled interviews and prepared interview packets. Planned and coordinated meetings, trainings, conferences and seminars.

Supervisor: Dr. Cynthia Cone-Dekle ((912) 764-6906) Okay to contact this Supervisor: Yes

Education:

Keller School of Management Naperville, IL  United States Master's Degree 12/2015 GPA: 3.16 of a maximum 4.00 Credits Earned: 39 Semester hours Major: MBA Human Resources Management Relevant Coursework, Licenses and Certifications: Leadership & Organizational Behavior;Legal, Political, Ethical Dimensions of Business; Managerial Applications of Information Technology; Marketing Management; Accounting Financial, Managerial Use, Analysis; Managerial Accounting; Managerial Finance;Business Economics; Benefits; Managing Organizational Change; Training and Development, Negotiations

DeVry University Decatur, GA  United States Bachelor's Degree 06/2011 GPA: 3.65 of a maximum 4.00 Credits Earned: 237 Semester hours Major: Technical Management w/Human Resources Management Honors: Cum Laude Relevant Coursework, Licenses and Certifications: Data Analysis with Spreadsheets with Lab, Introduction to Business and Technology, Statistics to Decision Making, Principles of Management, Employment Law, Human Resources Management, Project Management, Human Resource Information Systems, Strategic Staffing, Training and Development, Compensation and Benefits, Business Law, Labor Relations, and Global Issues in Business.

Southeastern Technical College Vidalia, GA  United States Associate's Degree 09/2009 GPA: 3.81 of a maximum 4.00 Credits Earned: 195 Semester hours Major: Business Administrative Technology Relevant Coursework, Licenses and Certifications: Graduated with Honors, National Technical Honor Society (member) Principles of Accounting I & II; Spreadsheet Applications; Applied Office Procedures; College Algebra; ElecCommunication Applications; Business Document Proofreading & Editing; Presentation Applications; Principles of Economics; Fundamentals of Speech; Introduction to Computers; Advanced Word Processing; Machine Transcription; Database Fundamentals; Advance Document Processing and Business Communications

Language Skills:

Language

Spoken

Written

Read

English

Advanced

Advanced

Advanced

Job Announcement.docx

QUALIFICATIONS REQUIRED:

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SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience at the next lower grade (GS-06) or equivalent. Specialized experience must include

providing a variety of technical recruitment and placement support work for the internal/external staffing program using independence in filling a variety of lower-grade clerical, administrative, technician and semi-skilled wage grade positions and processing basic non-competitive actions. This experience must have been at a level of difficulty and complexity sufficient to demonstrate the ability to perform the duties of this position. It may have been gained in the private sector, volunteer service, military service, and/or government service, etc.

OR

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):  Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:  (I need a KSA written for each of these. It must show my knowledge, skills and abilities in completing each of these areas) 

1. Knowledge of an extensive body of recruitment and placement rules, procedures, and operations to perform a wide variety of interrelated or nonstandard support work assignments involved in the fill of a variety of lower-graded clerical, administrative, technician, and semi-skilled wage grade positions.

 

2. Knowledge of the DCPDS to input, store, retrieve data and perform quality review of data elements.

 

3. Knowledge of techniques for applying qualification standards.

 

4. Knowledge of word processing automation software functions to support office operations and produce a variety of textual, such as letters, reports, memos and form letters.

 

5. Skill in typing; a qualified typist is required.

 

6. Ability to communicate, both orally and in writing.

 

Pashion Williams resume.rev2.docx

Pashion A. Williams

[email protected]

Experienced administrative professional seeking a position as Telecommunications Operator that will allow my expertise and training in administrative management to enhance operational efficiency and increase team productivity.

Special Skills

Skilled in the preparation of correspondence, presentations, spreadsheets, databases, charts, graphs, memos, reports, medical terminology, and maintaining files. Proficient with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Word Perfect and many data entry and retrieval systems. Type 60 wpm.

Experience

Interviewer, (2010 Census), Ryla Teleservices, Inc., Kennesaw, GA, 4/2010 – 7/2010

Provided excellent customer service by greeting respondents of inbound calls in a courteous, friendly, and professional manner, answered inbound calls and explained the purpose of the survey or census to obtain and record data on prescribed questionnaires using desktop applications, ensured accurate and complete answers to survey questions. Learned special interviewing techniques to persuade reluctant respondents, reviews, completes, edits, or otherwise assists in clerical processing and/or data entry as needed.

Jr. Administrative Assistant, Southeastern Technical College, Vidalia, GA, 10/2007 – 9/ 2009

Provided, coordinated, and directed office services for the Business Administrative Technology Department, such as preparation of correspondence, flyers, brochures, grading and recording tests, files and record management, making copies, shredding documents, answering telephone, running errands, and greeting visitors. Coordinated repair and maintenance of office equipment, purchased supplies, and distributed mail. Manage the input and retrieval data using a computer. Maintained and protected files documentation and sensitive information consistent with record handling and retention requirement.

Federal Bureau of Prisons

Federal Correctional Institution Estill

Senior Officer Estill, SC 1/1999 – 7/2006

Provided supervision, care, and correctional treatment of inmates and guidance to lower-graded correctional officers, enforced rules and regulations governing facility security, inmate accountability, and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody. Created, excellent written business documents according to state and federal protocols ensuring that all necessary forms are completed and data entered in the computer system, recording all inmate assignments, housing moves and work assignments, developing and submitting required reports, entering information in an accurate and timely manner. Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address, answered incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary. Routed emergency calls appropriately, paged individuals to inform them of telephone calls, using paging and interoffice communication equipment. Relayed and routed written and verbal messages. Dispatched transport officers, assisted officers and support staff with questions, provided excellent customer service and interpersonal skills, exercised sound judgment, initiative, and a positive approach when making decisions under pressure.

Georgia Department of Corrections

Telfair State Prison

Correctional Officer II Helena, GA November 1993 – December 1998

Provided supervision, care, and correctional treatment of inmates and, enforced rules and regulations governing facility security, inmate accountability, and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody. Created, excellent written business documents according to state and federal protocols ensuring that all necessary forms are completed and data entered in the computer system, recording all inmate assignments, housing moves and work assignments, developing and submitting required reports, entering information in an accurate and timely manner. Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address, answered incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary. Routed emergency calls appropriately, paged individuals to inform them of telephone calls, using paging and interoffice communication equipment. Relayed and routed written and verbal messages. Dispatched transport officers, assisted officers and support staff with questions, provided excellent customer service and interpersonal skills, exercised sound judgment, initiative, and a positive approach when making decisions under pressure.

Education

DeVry University, Decatur, GA

Bachelor of Science in Technical Management (Concentration in Human Resources), 3.48 GPA, Anticipated Graduation Date 2/2011

Southeastern Technical College, Vidalia, GA

Associates of Applied Science, Business Administrative Technology, 3.81 GPA, Graduated 9/2009

Southeastern Technical College, Vidalia, GA

Diploma, Business Office Technology/Medical Office, 3.76 GPA, Graduated 6/2008

Wheeler County High, Alamo, GA

Diploma, Academic and Vocational, 2.76 GPA, Graduated 5/1986

Memberships, Outstanding Achievements

2010 Spring Semester, Deans’ List

2009 Newnan-Coweta Student Scholarship Award

2009 (FAPOTY) Future Administrative Professional of the Year Award

2009 Newnan-Coweta Student Chapter Member of the Year Award

2008 (GOAL) Georgia Occupational Award for Leadership, Southeastern Technical College

International Association of Administrative Professionals (IAAP), Southeastern Tech Student Chapter, President (2008-2009)

National Technical Honor Society (2008-2009)

Student Senate, Vice-President, (2008-2009)

2

Skills USA, member, (2008-2009)

References

Valerie Kasay

Business Information Systems Instructor

Georgia Southern University

751 Brookwood Dr.

Statesboro, GA 30461

[email protected]

(912) 478-7824

Andre Pelt

Lieutenant

Federal Bureau of Prisons/FCI Estill

100 Prison Road

Estill, SC 29918

[email protected]

(803) 625-4607

Paulette D. Anderson

Patient Access Representative/Pre-Registration

Atlanta Medical Center

611 Harbor Links Court

Fairburn, GA 30213

[email protected]

(404) 265-3609

Asfa White

Professor/Student Success Coach

DeVry University

1 East Court Square Decatur, GA 30030

[email protected]

(404) 270-2703

Pashion Williams Resume revised.doc

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Pashion A. Williams

EDUCATION

MBA (Human Resources Management), Expected date of graduation: December 2015

Keller School of Management, Decatur, GA

Bachelor of Science, Technical Management (HRM); Graduated: 6/2011; Cum Laude; 3.61 GPA

DeVry University, Decatur, GA

Associates of Applied Science, Business Administrative Technology, Graduated: 9/2009; Honors; 3.81 GPA

Southeastern Technical College, Vidalia, GA

TECHNICAL SKILLS

· Type 60 wpm

· Data entry

· Customer Service

· Word 2007/2010

· Excel 2007/2010

· Access 2007/2010

· PowerPoint 2007/2010

· Publisher 2007/2010

· Outlook 2007/2010

· Project Manager 2007/2010

· Banner Web

· PeopleSoft

EXPERIENCE

Supported Employment Specialist 6/2012 - present

Pineland BHDD, Statesboro, GA

· Provided assistance, counsel and information to workers, clients/consumers on all aspects of employment search and career planning.

· Provided specialized employment and career counseling planning.

· Provided Benefit Counseling.

· Assisted Bulloch Counseling Manager with conducting interviews for prospective employees.

· Conducted pre—placement assessment of job skills, job development and analysis.

· Interviewed clients to obtain employment history, educational background and/or goals.

· Negotiated, wrote, and executed appropriate arrangements for services.

· Orientated clients/consumers to all rules, regulations, and processes pertaining to job searches.

· Identified training needs and designed training materials for the programs.

· Provided job readiness training to individuals and/or groups.

· Performed case management and record keeping duties.

· Identified and/or developed job opportunities in the community.

· Secured job placement for consumers/clients in the community.

· Followed up with employer to ensure client’s performance is satisfactory and resolved any problems.

· Participated in team staffing meetings along with other members of the consumer's /client/s team.

· Collaborated with appropriate staff or service providers to ensure that accurate information on each consumer/client is documented and transmitted in a timely manner.

· Completed a monthly programmatic report.

· Maintained a consistent, high quality, customer-focused orientation when conducting business and providing services to clients, the general public and other external customers.

Secretary I 9/2011 – 6/2012

Pineland BHDD, Statesboro, GA

•Provided Administrative Support and served as communication link for the Directors of Behavioral Health and

Addictive Diseases.

•Assisted the Executive, Behavior Health and Addictive Diseases Directors in organizing and executing routine

activities and special projects.

•Conducted interviews and telephone references.

•Scheduled interviews and prepared interview packets.

•Provided program, administrative, and/or technical assistance to customers and staff.

•Collected and reviewed Behavioral Health and Addictive Diseases staff weekly and hourly timesheets, leave

requests for completeness.

•Conducted research to compile information needed to generate reports, complete projects and accurately

respond to questions and concerns.

•Planned and coordinated meetings, trainings, conferences, seminars, travel calendars, and travel reservations

for Directors of Behavioral Health and Addictive Diseases.

•Composed, typed, and distributed meeting notes, routine correspondence, and reports.

•Processed Medical Records; maintained confidential information; possessed knowledge of HIPAA laws, Open

Records Act, and agency confidentiality policies.

•Answered telephone and gave information to callers, took messages, and transferred calls to appropriate

individuals.

Administrative Assistant 10/2007 – 09/2009

Southeastern Technical College, Vidalia, GA

•Provided administrative support for the Business Administrative Technology Department.

•Performed general office duties, such as ordering supplies, maintaining records management database systems, answering phone calls and directing calls to appropriate parties or taking messages.

•Greeted visitors, ran errands, made copies, prepared invoices, reports, memos, letters, financial statements and other documents.

•Represented the department on college and committee committees, internal recruitment activities, as well as meeting with prospective students, and reviewing applications.

•Administered cold calling to improve class registration.

•Administered typing tests and proctored exams.

•Graded tests and entered grades into Banner Web.

•Maintained and protected files documentation and sensitive information consistent with record handling and retention requirement.

•Opened, sorted, and distributed incoming correspondence, including faxes and email.

•Coordinated repair and maintenance of office equipment.

Senior Officer 01/1999 – 07/2006

Federal Correctional Institution Estill, Estill, SC

•Greeted visitors and determined nature of visit.

•Escorted visitors to assigned area of visit.

•Completed administrative paperwork such as work orders, disciplinary reports, and inmate property forms.

•Recorded incidents in ledgers and logbooks in a clear and concise manner.

•Supervised and directed the work of new correctional officers to ensure the safe custody, discipline, and

welfare of inmates.

•Maintained order, discipline, and security within assigned areas in accordance with relevant rules, regulations,

policies, and laws.

•Examined incoming or outgoing mail to ensure conformance with regulations.

•Maintained inmate confidentiality.

•Entered inmate housing moves and work assignments in the computer system in an accurate and timely

manner.

•Operated communication systems, such as telephone, switchboard, intercom, two-way radio, and body

alarms.

•Examined inmate files to determine and answer inmate visitation inquiries and provide information for inmate

visitation.

•Monitored conduct of inmates in housing unit, or during work or recreational activities.

Correctional Officer II 11/1993 – 12/1998

Telfair State Prison,Helena, GA

· Greeted visitors and determined nature of visit.

· Escorted visitors to assigned area of visit.

· Completed administrative paperwork such as work orders, disciplinary reports, and inmate property forms.

· Recorded incidents in ledgers and logbooks in a clear and concise manner.

· Completed administrative paperwork such as work orders, disciplinary reports, and inmate property forms.

· Maintained inmate confidentiality.

· Entered inmate housing moves and work assignments in the computer system in an accurate and timely manner.

· Operated communication systems, such as telephone, switchboard, intercom, two-way radio, and body alarms.

· Examined inmate files to determine and answer inmate visitation inquiries and provide information for inmate visitation.

· Monitored conduct of inmates in housing unit, or during work or recreational activities.

MEMBERSHIP, OUTSTANDING ACHIEVEMENTS

Statesboro Area SHRM, member since January 2013

Dean’s List (Fall and Spring Semester 2011), DeVry University

Dean’s List (Summer and Spring Semester 2010), DeVry University

National Technical Honor Society, 2008 – 2009

2009 President List, Southeastern Technical College

2008 Georgia Occupational Award for Leadership (GOAL), Southeastern Technical College