Qualilty Management

Total Quality Management

Alycia Graham

CTU ONLINE

Quality management ensures that an organizations products or service is consistent. It relies on quality planning quality control, quality assurance and quality planning (Kenneth H, 2005) whereas the subject of this paper, total quality management consists of organization wide efforts to continuously improve ability to deliver high quality products and services (Delora M, 1990). This concept happens to be progressive and continuous meaning that the method ensures the continuous progress of an organization that leads to the quality of the goods or services provided shall improve in quality means of supply and procurement of materials or incidentals that may be used in the organizational process may become more and more efficient due to this mechanism of constant evaluation and constant improvement stemming from the data collected in the former. This concept gained notoriety in the 80’s but was surpassed in the 90’s by other regimes.

Firstly we choose the Kaizen method in line with the total quality management of our flower farm producing both lilies and Roses for the export market this was to increase our efficiency thus production and other processes that would lead to the production of a superior product, in this case, this would be blemish less flowers with longer stems which would translate in to more sales.

We choose the Kaizen method as it uses small teams to optimize process performance by implementing incremental change. It also applies intellectual capital of persons who are intimate with the processes and as they emphasize incremental improvements. The flower farms an increased inspection model to bolster the 5S tool that deals with elimination (Mistake Proofing, 2000) of wastage with expert groups monitoring each sector from agronomics to pest control, harvest and marketing in order to achieve the highest levels of efficiency possible

References

Kenneth H, (2005), Project Quality Management: Why, What and How, J Ross Publishing, Fort Lauderdale, Florida.

Delora M (1990), Total Quality Management, Case Study in the Navy Headquarters.

Mistake Proofing and Poka-Yoke (2000), A Strategy For Performance. Quality toolbox.com