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Module 6

CRITICAL THINKING ASSIGNMENT (70 points)

Assignment Choice #1: Case 10.1 Money Doesn’t Buy Happiness. Well, on Second Thought . . .

Read Case 10.1 in Managing Human Resources. After reading the case, please complete the following items:

 Write a summary of the case,

 Answer the critical thinking questions, and

 Elaborate on two key learnings from the case related to trends in employee benefits, legal implications, and cost-containment strategies. Be sure to clearly state the two key learnings and defend them in well-organized, scholarly responses.

A key learning is defined as significant knowledge gained from reading the case. You may choose to explain your key learnings by offering a real-world application, personal insight, your thoughts and opinions about what was stated, how it is handled at your company, etc.

Please arrange your summary, questions, and key learnings in a well-organized, scholarly response of 2- 3 pages. Support your observations and opinions with citations from 2-3 credible sources documented according to the APA Requirements.

CHAPTER 10 • MANAGING COMPENSATION 343

Case 10.1 Discussion Money Doesn’t Buy Happiness. Well, on Second Thought . . .

If money can’t buy you love, can it still buy you happiness? A now- famous 1974 study seemed to indicate that the answer was no. U.S. economist Richard Easterlin, then at the University of Pennsylvania, studied comparative data on moderately wealthy and very wealthy countries and concluded that although rich people are happier than poorer people, rich countries are not happier than poorer ones, and they do not grow happier as they grow increasingly rich. The explanation for this apparent paradox, said Easterlin, was that only relative income—your income compared to that of your peers and neighbors—matters to happiness, not absolute income.

Now, however, two Wharton professors, Betsey Stevenson and Justin Wolfers, say that the Easterlin paradox, as it has came to be

called, does not exist. Based on new research, they say that the truth isn’t paradoxical at all, but is in fact very simple: “1. Rich people are happier than poor people. 2. Richer countries are happier than poorer countries. 3. As countries get richer, they tend to get happier.”

Pointing out that 35 years ago Easterlin had little data to work with, Stevenson and Wolfers draw their conclusions from data about more countries, including poor ones, over longer periods of time. Public opinion surveys and other studies show that life satisfaction is highest in richer countries. In the United States, for instance, 9 in 10 Gallup Survey respondents in households making more than $250,000 a year called themselves “very happy,” compared to only 4 in 10 with incomes below $30,000. “On balance,” Stevenson and Wolfers conclude, “GDP and happiness have tended to move together.” The bottom line, they say, is that absolute income matters.

344 PART V • COMPENSATION

3

4

5

6

7

KEY: Each dot represents one country

The line around the dot shows how satisfaction relates to income within that country:

Higher-income people are more satisfied

Higher-income and lower-income people are equally satisfied

Norway FinlandCanada

Israel

U.A.E.

Portugal Hungary

Botswana

South Africa

China

Cambodia

Iraq

Ghana

Angola Nicaragua

Indonesia

Togo

Mali Rwanda

Nepal

Kosovo

Myanmar Bolivia India Guatemala

Jamaica Jordan Chile Argentina

Venezuela Costa Rica

Saudi Arabia

Mexico

Egypt Lebanon

Iran

Yemen Burundi

Tanzania

Ireland

Italy U.S.

8

$500 $1,000 $2,000

G.D.P per capita, converted to dollars at prices that equalize purchasing power

$4,000 $8,000 $16,000 $32,000

Britain

Greece S. Korea

Denmark

New Zealand

Germany Japan

Latvia

Puerto Rico

Spain

Poland

Turkey

Russia

Cuba

BulgariaGeorgia

PeruVietnam

Panama

Brazil

Laos

Zimbabwe

Benin

Haiti

Ethiopia

Zambia

Malawi

Afghanistan

Armenia

Hong Kong

Note. Not all nations are labeled.

Average life satisfaction (on a 10-point scale)

What do these new findings mean in practice? A pair of British economists suggest that government’s policy goals should focus less on growing GDP and more on improving measures that directly affect happiness.

Easterlin would probably agree. He now concedes that people in wealthy countries do report more happiness than those in poorer countries. But he still doubts that money alone is the reason. Comparing Denmark and Zimbabwe, for instance, he says, “The Danes have social welfare policies directed toward some of the most salient concerns of families—their health, care for the aged, child care. If you ask why the Danes are happier, an alternative hypothesis is they have a set of public policies that deal more immediately with people’s fundamental concerns.”

And the tiny Himalayan kingdom of Bhutan has, in fact, replaced GDP with a measure it calls “gross national happiness.”

Critical Thinking Questions 1. What do you think is the role of money as a determinant of a

person’s satisfaction at work and with life in general? Should organizations worry about this issue? Explain.

2. As discussed in this chapter, firms vary widely on the extent to which they emphasize money as an incentive. Do you think an emphasis on financial incentives is good or bad? Explain.

3. For the past 90 years or so, job evaluation as a compensa- tion tool has been designed to assess the value of each job rather than to evaluate the person doing the job, prompting a relatively flat pay schedule for all incumbents in a partic- ular position. Some HR experts believe that the emerging trend is for pay inequality to become “normal.” Employers are using variable pay to lavish financial resources on their most prized employees, creating a kind of corporate star system. “How do you communicate to a workforce that isn’t created equally? How do you treat a workforce in

which everyone has a different deal?” asks Jay Schuster of Los Angeles–based compensation consultants Schuster- Zingheim & Associates, Inc. If you were asked these ques- tions, how would you answer them? Given the issues just discussed in this case, what effect do you think this trend toward greater pay inequality will have on employees’ satisfaction with their pay, their job, and life in general? Explain.

Source: Betsey Stevenson and Justin Wolfers, Wharton School at the University of Pennsylvania. Reprinted with permission by the authors.

  • Module6
  • 0132729822_Redacted
    • Cover
    • Title Page
    • Copyright Page
    • Contents
    • Preface
    • Acknowledgments
    • About the Authors
    • PART I: Introduction
      • Chapter 1 Meeting Present and Emerging Strategic Human Resource Challenges
        • Human Resource Management: The Challenges
        • Planning and Implementing Strategic HR Policies
        • Selecting HR Strategies to Increase Firm Performance
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 1.1 EMERGING TRENDS: Managing by the Numbers: A Way to Improve Productivity and Efficiency?
        • CASE 1.2 HR IN SMALL BUSINESS: Zappos: How to Create an Employee Friendly Culture and Use It as a Source of Competitive Advantage
        • CASE 1.3 DISCUSSION: Managers and HR Professional at Sands Corporation: Friends or Foes?
        • CASE 1.4 DISCUSSION: The Enduring Wage Gap by Gender
    • PART II: The Contexts of Human Resource Management
      • Chapter 2 Managing Work Flows and Conducting Job Analysis
        • Work: The Organizational Perspective
        • Work: The Group Perspective
        • Work: The Individual Perspective
        • Designing Jobs and Conducting Job Analysis
        • The Flexible Workforce
        • Human Resource Information Systems
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 2.1 ETHICS: Job Title Inflation Runs Rampant in Businesses
        • CASE 2.2 EMERGING TRENDS: Work–Life Balance Is the New Perk Employees Are Seeking
        • CASE 2.3 GLOBAL: The Dilemma of Offshore Outsourcing
        • CASE 2.4 CUSTOMER-DRIVEN HR: Writing a Job Description
      • Chapter 3 Understanding Equal Opportunity and the Legal Environment
        • Why Understanding the Legal Environment Is Important
        • Challenges to Legal Compliance
        • Conflicting Strategies for Fair Employment
        • Equal Employment Opportunity Laws
        • EEO Enforcement and Compliance
        • Other Important Laws
        • Avoiding Pitfalls in EEO
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 3.1 EMERGING TRENDS: Walgreens Leads the Way in Utilizing Workers with Disabilities
        • CASE 3.2 HR IN SMALL BUSINESS: Can an Employee Be Dismissed for Lacking Beauty for the Job?
        • CASE 3.3 DISCUSSION: Are Women Breaking Through the Glass Ceiling?
        • CASE 3.4 ETHICS: Are Employee Noncompete Agreements Legally Enforceable? It Depends
        • Appendix to Chapter 3
        • Human Resource Legislation Discussed in This Text
      • Chapter 4 Managing Diversity
        • What Is Diversity?
        • Challenges in Managing Employee Diversity
        • Diversity in Organizations
        • Improving the Management of Diversity
        • Some Warnings
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 4.1 DISCUSSION: Why Women Lag Behind in MBA Programs
        • CASE 4.2 ETHICS: Interpreting the Disabilities Act: The Hot Frontier of Diversity Management
        • CASE 4.3 DISCUSSION: Conflict at Northern Sigma
        • CASE 4.4 GLOBAL: Managerial Diversity in the United States by International Firms: A Case of Cultural Misunderstanding?
    • PART III: Staffing
      • Chapter 5 Recruiting and Selecting Employees
        • Human Resource Supply and Demand
        • The Hiring Process
        • Challenges in the Hiring Process
        • Meeting the Challenge of Effective Staffing
        • Selection
        • Legal Issues in Staffing
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 5.1 CUSTOMER-DRIVEN HR: Women: Keeping the Supply Lines Open
        • CASE 5.2 ETHICS: What a Fraud!
        • CASE 5.3 ETHICS: Put Things in Balance to Keep Employees and Boost Performance
        • CASE 5.4 EMERGING TRENDS: Managing with a Shortage
        • CASE 5.5 HR IN SMALL BUSINESS: One Job, Many Roles
      • Chapter 6 Managing Employee Separations, Downsizing, and Outplacement
        • What Are Employee Separations?
        • Types of Employee Separations
        • Managing Early Retirements
        • Managing Layoffs
        • Outplacement
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 6.1 GLOBAL: Retraining! Great Concept, but You Have to Execute
        • CASE 6.2 ETHICS: Employment-at-Will: Fair Policy?
        • CASE 6.3 EMERGING TRENDS: From Turnover to Retention: Managing to Keep Your Workers
        • CASE 6.4 ETHICS: Why Me? Procedural Justice in the Layoff Process
    • PART IV: Employee Development
      • Chapter 7 Appraising and Managing Performance
        • What Is Performance Appraisal?
        • Challenges to Effective Performance Measurement
        • Managing Performance
        • Managing the Causes of Problems
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 7.1 ETHICS: Rank and Yank: Legitimate Performance Improvement Tool or Ruthless and Unethical Management?
        • CASE 7.2 GLOBAL: Cultural Competency
        • CASE 7.3 EMERGING TRENDS: One Job or Multiple Roles?
        • CASE 7.4 CUSTOMER-DRIVEN HR: Electronic Appraisal: Using Performance Review Software
        • CASE 7.5 HR IN SMALL BUSINESS: Let’s Do It Right
        • Appendix: to Chapter 7
        • The Critical-Incident Technique: A Method for Developing a Behaviorally Based Appraisal Instrument
      • Chapter 8 Training the Workforce
        • Key Training Issues
        • Training Versus Development
        • Challenges in Training
        • Managing the Training Process
        • A Special Case: Orientation and Socialization
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 8.1 HR IN SMALL BUSINESS: Training Employees in a Small Business
        • CASE 8.2 CUSTOMER-DRIVEN HR: Costs and Benefits: Assessing the Business Case for Training
        • CASE 8.3 ETHICS: The Ethics Challenge
        • CASE 8.4 EMERGING TRENDS: Beyond ROI?
      • Chapter 9 Developing Careers
        • What Is Career Development?
        • Challenges in Career Development
        • Meeting the Challenges of Effective Development
        • Self-Development
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 9.1 CUSTOMER-DRIVEN HR: Be Strategic About Your Career
        • CASE 9.2 HR IN SMALL BUSINESS: Being Big on Development in Small Business
        • CASE 9.3 ETHICS: Anchors II
        • CASE 9.4 GLOBAL: Mentoring as Global Development
        • CASE 9.5 EMERGING TRENDS: Capitalizing on Techno Savvy: Putting Mentoring in Reverse
    • PART V: Compensation
      • Chapter 10 Managing Compensation
        • What Is Compensation?
        • Designing a Compensation System
        • Job Versus Individual Pay
        • Compensation Tools
        • The Legal Environment and Pay System Governance
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 10.1 DISCUSSION: Money Doesn’t Buy Happiness. Well, on Second Thought . . .
        • CASE 10.2 HR IN SMALL BUSINESS: David Versus Goliath: Compensation in Small Versus Large Firms
        • CASE 10.3 DISCUSSION: An Academic Question
        • CASE 10.4 EMERGING TRENDS: More Suits for Overtime Pay
        • CASE 10.5 EMERGING TRENDS: A Challenge at Antle Corporation
      • Chapter 11 Rewarding Performance
        • Pay for Performance: The Challenges
        • Meeting the Challenges of Pay-for-Performance Systems
        • Types of Pay-for-Performance Plans
        • Designing Pay-for-Performance Plans for Executives and Salespeople
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 11.1 EMERGING TRENDS: When Schools Offer Money as a Motivator
        • CASE 11.2 DISCUSSION: Loafers at Lakeside Utility Company
        • CASE 11.3 HR IN SMALL BUSINESS: How Should Incentive Money Be Distributed?
        • CASE 11.4 ETHICS: The Pitfalls of Merit Pay and Pay for Performance
      • Chapter 12 Designing and Administering Benefits
        • An Overview of Benefits
        • The Benefits Strategy
        • Legally Required Benefits
        • Voluntary Benefits
        • Administering Benefits
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 12.1 EMERGING TRENDS: Employees Are Paying Increasingly Larger Shares of Their Health Care Benefit Costs
        • CASE 12.2 ETHICS: Should Employers Penalize Employees Who Do Not Adopt Healthy Habits?
        • CASE 12.3 ETHICS: Google’s On-Site Child-Care Policy Stirs up a Controversy
        • CASE 12.4 CUSTOMER-DRIVEN HR: IBM’s 401(k) Plan Sets the Standard
    • PART VI: Governance
      • Chapter 13 Developing Employee Relations
        • The Roles of the Manager and the Employee Relations Specialist
        • Developing Employee Communications
        • Encourage Effective Communications
        • Employee Recognition Programs
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 13.1 HR IN SMALL BUSINESS: Treating Employees Like Family Is Good for Business
        • CASE 13.2 ETHICS: Should Having Fun Be a Job Requirement?
        • CASE 13.3 EMERGING TRENDS: Going Green Keeps New Belgium Brewing Company in the Black
        • CASE 13.4 GLOBAL: In Praise of Nepotism?
      • Chapter 14 Respecting Employee Rights and Managing Discipline
        • Employee Rights
        • Management Rights
        • Employee Rights Challenges: A Balancing Act
        • Disciplining Employees
        • Administering and Managing Discipline
        • Managing Difficult Employees
        • Preventing the Need for Discipline with Human Resource Management
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 14.1 HR IN SMALL BUSINESS: Should Employees Be Disciplined for “Stealing Time”?
        • CASE 14.2 ETHICS: Background Checks Can Misfire, Harming Employees’ Career Prospects
        • CASE 14.3 ETHICS: Employees Should Be Aware of the Risks Before They Attempt to Blow the Whistle
        • CASE 14.4 GLOBAL: Illegal Immigrants in the Workforce: Opportunity or Challenge?
      • Chapter 15 Working with Organized Labor
        • Why do Employees Join Unions?
        • Labor Relations and the Legal Environment
        • Labor Relations in the United States
        • Labor Relations in Other Countries
        • Labor Relations Strategy
        • Managing the Labor Relations Process
        • The Impact of Unions on Human Resource Management
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 15.1 EMERGING TRENDS: The Freelancers Union: A New Approach to Unionism?
        • CASE 15.2 CUSTOMER-DRIVEN HR: A Lengthy Screenwriters’ Strike Forces Television Networks to Broadcast Reruns
        • CASE 15.3 CUSTOMER-DRIVEN HR: When Is a Team a Union?
        • CASE 15.4 ETHICS: Union Members Protest a 50 Percent Wage Cut at a General Motors Plant
      • Chapter 16 Managing Workplace Safety and Health
        • Workplace Safety and the Law
        • Managing Contemporary Safety, Health, and Behavioral Issues
        • Safety and Health Programs
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 16.1 ETHICS: Standing Up to Workplace Bullies
        • CASE 16.2 EMERGING TRENDS: On the Tip of a Beryllium Iceberg?
        • CASE 16.3 GLOBAL: Mental Health: A Global Concern
        • CASE 16.4 HR IN SMALL BUSINESS: Safety and Health in the Small-Business Environment
      • Chapter 17 International HRM Challenge
        • The Stages of International Involvement
        • Determining the Mix of Host-Country and Expatriate Employees
        • The Challenges of Expatriate Assignments
        • Effectively Managing Expatriate Assignments with HRM Policies and Practices
        • Developing HRM Policies in a Global Context
        • Human Resources Management and Exporting Firms
        • Summary and Conclusions
        • Key Terms
        • Discussion Questions
        • CASE 17.1 GLOBAL: American Universities Moving Overseas
        • CASE 17.2 HR IN SMALL BUSINESS: Rural Outsourcing: How Small U.S. Businesses May Keep Large Firms from Going Overseas to Subcontract Work
        • CASE 17.3 DISCUSSION: Two Sides to Every Story
        • CASE 17.4 ETHICS: When in Rome Do as the Romans Do? The Case of Foreign Bribes
        • CASE 17.5 DISCUSSION: Are Culture-Specific HR Polices a Good Idea?
    • Appendix
    • Concise Dictionary of HR Terminology
    • Company, Name, and Product Index
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    • Subject Index
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