“Good/Bad” meeting Homework

profileneny_easy
the_project_manager_3.pptx

The Project Manager (p. 178)

The initial task of Executive

Management is choosing the

Project Manager.

Good project managers are:

1) Honest and have integrity.

2) People and process oriented, communicators.

3) Alert to change, energized, tough & versatile.

4) Make decisions based on risk.

The project manager’s abilities and attributes can attract or deter a company’s top talent.

Skill Sets for Project Managers

Team-Building

Leadership

Conflict Resolution

Technical

Planning

Organizational

Entrepreneurial

Administrative

Management Support

Resource Allocation

The Wrong Project Manager

Executive management can mistakenly use these criteria to select “wrong” project managers.

Maturity

Hard-nosed Tactics

Availability

Technical Expertise

Customer Request

New Exposure

Company Exposure

Wrong Team Players

Destructive Roles

Aggressor

Dominator

Devil’s Advocate

Topic Jumper

Recognition Seeker

Withdrawer

Blocker

Supportive Roles

Initiators

Information Seekers

Information Givers

Encouragers

Clarifiers

Harmonizers

Consensus

Gate Keepers

Destructive Team Member Profiles

The Tank: a person who dominates

a discussion or issue by brute force

of personality. When they present,

they speak as an authority. When

dealing with a project and defining

new solutions, these types of people can be destructive to the process of open discussion and consideration of alternatives.

Solution: thank them for their opinion, then ask if there are some other perspectives from other team members.

Destructive Team Member Profiles

The Grenade:

The conversation will be going

along fine and all of a sudden, a team member

lobs out a discussion-ending comment.

Solution: Address the comment head on and suggest that the grenade thrower refrain from comments that will upend conversation of alternatives.

Destructive Team Member Profiles

The Think-they-know-it-all:

Much like the tank.

Solution: Same as Grenade.

Destructive Team Member Profiles

The Maybe Person:

This is the person who cannot commit to

any position or issue. They take refuge in ambiguity.

Solution: On a project team, you need to help them commit. Give them simple alternatives and ask them to decide.

Destructive Team Member Profiles

The No Person: This is your general

naysayer. Nothing will work, no matter

what.

Solution: Help to see that no is not an option. Define the alternatives.

Destructive Team Member Profiles

The Sniper:

This is a destructive force in a

team. The Sniper tenders up negative comments within the team that negate or attack ideas.

Solution: address the behavior immediately and let them know that comments like that are unacceptable based on team norms.

Destructive Team Member Profiles

The Yes Person:

While less negative, this person

is so agreeable that they

negate their influence through

a lack of objective analysis.

They are more eager to please than they

are to offer objective alternatives.

Solution: Point out that you appreciate their positive outlook, but they need to explore options more thoroughly if they want to gain credibility with the group.

Destructive Team Member Profiles

The Traitor: Team member speaks

very little in meetings, or sometimes disagrees,

and spends times out of meetings lobbying for

alternative positions or arguing decisions made

by the team

Solution: Establish team rules early that state that issues are dealt with in team meetings and this behavior is not acceptable. When it is uncovered, PM addresses it in the meeting or, if necessary, in private

Destructive Team Member Profiles

The End Arounder: Team member who goes around team and PM to another supervisor or administrator and complains, lobbies or takes alternative positions to team.

Solution: Identify the behavior in team development and make it known it is not acceptable. Get all administrators and supervisors to suppress the behavior if it occurs. PM should call it when it’s seen and the Project Sponsor should nip it in bud.