2-3 pgs long Case report help

Read Zappos 2009: Clothing, Customer Service and Compnay Culture.

Submit a report addressing the following:

1. Describe the history of Zappos.

2. What are the 3 C’s of Zappos? Discuss each one.

3. Update the Zappos story

Please don’t plagiarize the work, I want an original report.

Link to the case : http://www.homeworkmarket.com/sites/default/files/q4/03/03/zappos_case.pdf