Operations CASE, SLP and TD

Scheduling people to work late, or “graveyard”, shift is a problem in almost every 24-hour company. An article in the Wall Street Journal titled “Scheduling workers who fall asleep on the job is not easy” describes night-shift dilemmas at an oil refinery and a police department. Scheduling is also difficulty for airline that fly long routes, such as El AL Airline’s Popular 11-hour nonstop Tel Aviv to New York flight.

Select five companies that require night shifts and discuss how each can deal with its staffing requirements. What are the major issues in each that affect moral, productivity, alertness, and safety?