Measuring Performance Powerpoint Presentation

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Topic 6 – Logistics and Supply Chain Management

A – The Role and Function of Logistics

B – Value Chains

C – Distribution Systems

GS 120 – iGlobalization: Moving The Things We Buy

Professor: Dr. Jean-Paul Rodrigue

Hofstra University, Department of Global Studies & Geography

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A – The Role and Function of Logistics

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Logistics Goals and Operations

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Fulfillment (Goals)

Order

Right product

Right quantity

Delivery

Right location

Quality

Cost

Right time

Right condition

Right price

Demand (Operations)

Transportation

Handling

Packaging

Stock Management

Production scheduling

Orders Processing

Warehousing

Sales

Purchase

Value-Added Functions and Differentiation of Supply Chains

Value-Added Functions

Supply Chain Differentiation

Production Costs

Location

Time

Control

Logistics Costs

Transit Time

Reliability

Risk

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Taxonomy of Logistics Decisions

Level Description
Production structures Commercial decisions on outsourcing, offshoring and sub-contracting. Number, location and capacity of production units.
Transport structures Choice of a freight network linking a company and its suppliers and customers. Choice of modes and terminals; the transport chain.
Distribution structures Choice concerning the number, location and capacity of distribution centers. Frequency and timing of distribution (e.g. just-in-time).
Logistics structures Usage of production, transport and distribution capabilities to fulfill short, medium and long term strategies (e.g. lower costs, gain market share, improve service efficiency, reduce response time, reduce environmental footprint). Usage of third party logistics providers.

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Source: adapted from McKinnon, A.C. (1998) “Logistical Restructuring, Freight Traffic Growth and the Environment”, in D. Banister (ed) Transport Policy and the Environment, London: Routledge.

Logistical Improvements, Manufacturing Sector, 1960s to 2010s

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Source: Logistics Management & Distribution, 1999. http://www.logisticsmgmt.com/

Cycle time: The amount of time required from receipt of an order from a customer to shipment of the completed goods.

Logistics Costs (% GDP) 1960s 1970s 1980s 1990s 2000s 2010s 14.7 14.7 15.7 11.4 10.1 8.5 Inventory Costs (% GDP) 1960s 1970s 1980s 1990s 2000s 2010s 5.8 5.4 8.1999999999999993 4.0999999999999996 3.8 3.5 Cycle Time Requirements (days)

1960s 1970s 1980s 1990s 2000s 2010s 35 25 7 4 3 2

% of GDP

Days

Worldwide Logistics Costs, 2002

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Source: Adapted from P.O Roberts, Supply Chain Management: New Directions for Developing Economies, http://www.worldbank.org/html/fpd/transport/ports/trf_docs/new_dir.pdf

Transportation Warehousing Inventory C arrying Order Processing Administration 39 27 24 6 4

From Push to Pull Logistics

Supplier

Supplier

Supplier

Manufacturer

Customer

Distributor

Supplier

Supplier

Supplier

Supplier

Supplier

Supplier

Supplier

Manufacturer

Distributor

Customer

3PL

Returns / Recycling

Point-of-sale data

Freight flow

Push

Pull

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Layers to Logistics Services

Manufacturing, Retailing

Transportation

Logistics

Supply chain management

Cargo owners

Carriers

Logistics service providers

Lead logistics providers & consultants

Supply chain integration

Actors

Services

Service integration

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1PL

2PL

3PL

4PL

Logistic Performance Index, 2010

Source: adapted from World Bank, Logistics Performance Index, http://info.worldbank.org/etools/tradesurvey/mode1b.asp

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B – Value Chains

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The Commodity Chain (or Value Chain)

Transport Chain

Raw

materials

Manufacturing

and assembly

Distribution

Bulk shipping

Unit shipping

High volumes

Low frequency

Low volumes

High frequency

LTL shipping

Average volumes

High frequency

1- Commodities

3- Final Goods

2- Intermediate Goods

Attributable to climatic (agricultural products, forestry products) or geological (ores and fossil fuels) conditions.

Transformation that confers added value. Metals, textiles, construction materials and parts used to make other goods.

Goods shipped to large consumption markets. Flow and inventory management.

Stages

Market

Flows

Market

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Commodity Chains and Added Value

Commodity chain

Added value

Low

High

Manufacturing

R&D

Fabrication

Distribution

Design

Branding

Marketing

Sales / Service

Concept

Logistics

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Source: Adapted from the Stan Shih “Smile Curve” concept.

Product Life Cycle

Sales

Stage 1

Stage 2

Stage 3

Monopoly

Competition

Research and

development

Maturity

Decline

First competitors

Mass production

Innovating firm

Competitors

Growth

Stage 4

Promotion

Idea

Obsolescence

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APL Logistics Freight Distribution Center, Shenzhen, PRC, December 2005

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APL (American President Lines; the term is always used as an acronym since the company is of foreign ownership) is owned by a Singapore maritime shipper (Neptune Orient Lines; NOL). It is the world 6th largest container shipping company. We are here at the intermediate stage of global commodity chains after manufacturing has taken place, but only early in the distribution process and well before retailing to the final consumer. The gigantic warehouse is organized as a cross-docking DC where freight is delivered on one side, sorted and shipped on the other side. The goods stay in the warehouse for a few days at most and often for less than 24 hours.

Container Waiting to be Loaded, APL DC - Shenzhen

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All the shipments are consolidated in containers, or batches of containers. This is the main purpose of the DC; the opposite of its counterparts in North American and Western Europe where freight shipments are decomposed in LTL batches.

Extended Distribution Center System of JVC Belgium

Palletization of “Floor Loaded” Shipments, Belgium

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C – Distribution Systems

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Types of Supply Chain Facilities

Fabrication

Storage

Distribution

Heavy manufacturing

Light manufacturing

Cold Chain

Bulk warehouse

Rack-supported warehouse

Cross-docking

Multitenant

Regional warehouse

Air cargo

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Optimal Location and Throughput by Number of Freight Distribution Centers

Source: Adapted from Chicago Consulting. http://www.chicago-consulting.com/10best.shtml

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Cross-Docking Distribution Center

Suppliers

Customers

Receiving

Shipping

Sorting

LTL

Suppliers

Customers

FTL

FTL

Cross-Docking DC

Distribution Center

Before Cross-Docking

After Cross-Docking

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Retail Logistics and E-commerce

Retailer

(In store inventory)

Suppliers

E-Retailer

Customers

Customers

Suppliers

RDC

Conventional Retail Logistics

Travel to

store

Online

purchases

Store Deliveries

E-commerce Retail Logistics

Home

Deliveries

Parcel Delivery

Company

RDC

Regional

Distribution

Center

Order

RDC

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UPS handles 9 million parcels per day created by e-commerce. Reduce costs, such as process and transaction. Could reduce the cost of making a car by 14%. Paradox of trimming of the supply chain. Complexity of distribution.

Order-Delivery Sequence of an Apple iPad

Note: Path is approximate

Order Fulfillment (Cycle time of 12 days 18hrs 08min)

Order placed online

3hrs 34min

Order processed

12 days 15hrs 34min

Shipment notification

Delivery (Lead time of 48hrs 11min)

2hrs 45min

Shipment notification

Shipment picked up

4hrs 23min

Leaving local DC

7hrs 34min

At Hong Kong hub

17hrs 04min

At Anchorage hub

1hr 57min

Cleared customs

1hr 22min

Left Anchorage hub

6hrs 03min

At Newark hub

4hrs 00min

Left Newark hub

1hr 11min

At local DC

2hrs 48min

Delivered

Consolidation (Shenzhen/HK)

Transfer (Anchorage)

Deconsolidation (NY Metro)

Note: Based on the FedEx tracking of an online purchase of an iPad in July/August 2010. Source: Apple Store and FedEx. The sequence is derived from one observation and does not necessarily represent the usual performance.

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Logistic Activities and their Green Dimensions

Consumers

Producers

Distributors

Collectors

Recyclers

Reverse Channel

Suppliers

Forward Channel

Forward and Reverse Distribution

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Product Design and Production Planning

Product design

Physical Distribution

Certified distribution facilities

Materials Management

Packaging

Near sourcing

Sustainable sourcing

Load consolidation

Alternative modes and fuels

Recyclable outputs (waste management)

Recycled inputs

Certified carriers

Packaging with Less Footprint

The containers for 75-watt EcoSmart LED bulbs have been redesigned to use less packaging.

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Operational Conditions of Cold Chain Logistics

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Conditional demand

Each product has a specific perishability.

Demand conditional to qualitative attributes.

Load integrity

Reefers as the common load unit.

Empty backhauls.

Transport integrity

Uninterrupted integrity of the transport chain (modes, terminals and DC).

Specialized modes (speed) and terminals?

Packing, packaging and preparation.

Shelf life and revenue.

Temperature Standards for the Cold Chain

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Source: Gesamtverband der Deutschen Versicherungswirtschaft e.V. (GDV), Berlin 2002-2007. http://www.tis-gdv.de/tis_e/ware/inhaltx.htm

Low Deep Freeze Frozen Chill Pharmaceutical "Banana" -27 -16 2 2 12 High Deep Freeze Frozen Chill Pharmaceutical "Banana" -3 -4 2 6 2

Degrees Celcius

Shelf Life of Selected Perishable Food Products

Product Shelf Life (Days) Optimum Temperature (Celsius)
Apples 90-240 0
Bananas 7-28 13.5
Bell Peppers 21-35 7
Cabbage 14-20 1
Eggs 180 1.1
Onions 30-180 1
Lettuce 12-14 0.6
Fresh Meat (beef, lamb, pork, poultry) 14-65 -2
Oranges 21-90 7
Pears 120-180 -0.6
Potatoes 30-50 10
Seafood (shrimp, lobster, crab) 120-360 -17.8
Strawberries 5-10 0.6
Tomatoes 7-14 12

Various other factors are also at play in addition to temperature, including moisture and ethylene sensitivity.

Source: adapted from APL and http://www.completeproduce.com/html/shelflife.html

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Lettuce Shelf Life by Storage Temperature

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Shelf Life 0 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 12 9 7.75 6.5 5.6 5 4.5 4 3.5 3.1 2.75 2.5 2.2000000000000002 1.9 1.6 1.3 1 0.9 0.85 0.8 0.78 0.75

Temperature (Celsius)

Shelf Life (Days)

Seaborne Reefer Trade, 2008

Source: Drewry Shipping Consultants (2010), Reefer Shipping Market 2010/11, Drewry Publishing, London

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Sales

Bananas Citrus Deciduous Fruit Exotics Fish & Seafood Meat Dairy Other 0.2 7.0000000000000007E-2 0.1 0.03 0.19 0.24 0.03 0.14000000000000001

Reefer Stacking Area, Maher Terminal, Newark

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Grocery Chain Cold Storage Facility, Regina

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Subtropolis Distribution Center, Kansas City

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