Readings

PLEASE USE LESS OF THE INTERNET SOURCE, WOULD BE MORE HELPFUL IF YOU APPLY MOST OF YOUR THOUGHTS INSTEAD BUT DO CITE/ REFERENCE WORK IF USING OTHER SOURCE

Questions 1 to 8 requires 150- 200 words

FOR #10 & 11 PLEASE SEPARATE THE TWO PAPER, SUBMIT SEPARATELY AND USE APA STYLE TO FORMAT THE PAPERS

1. Based on your research and experience, select an organizational structure you think a health care organization might choose. Briefly explain the rationale of that choice. What communication method is most appropriate for managers in this model? Why?

2. Consider the communication resources that management has available.  How can management best help squash the rumor mill and ensure the most accurate information is available across the organization?

3. I have found that students sometimes have difficulty picturing the matrix structure, as it is by its nature not as straightforward as some of the more "classic" structures. In a typical matrix structure, an individual has two 'bosses' to report to. One may have a "normal" supervisor from an HR perspective and also a functional / technical supervisor for a specific function.

I bring this up because of its tie-in with how a project team often operates.  Members end up 'serving two masters,' as the saying goes. Not only do you have the stress of meeting project deliverables, but also the stress of competing priorities for your own time.

Please give two examples of matrix structures from your organizations? How successful have they been?

 

4.  We consider leading and developing teams in the health care environment, including some characteristics of strong, effective teams. Discuss what factors you feel lead to effective health care teams? Conversely, what causes some teams to fail? You may give some examples from your experience to illustrate your position.

5.  I think we would all agree that an effective team requires members with the requisite skillsets to understand the implications of proposed changes and make sound recommendations for leadership to act upon.  HOWEVER, given the busy demands of patient care and the political realities of competing priorities in any health care organization, how often does it happen that a section gives up a body to a committee because they are  the most available  rather than  the most capable ? 

6. The need for good communication underlies the social fabric which surrounds even the most seemingly insignificant of changes - and even more so for major changes like moving buildings! But what happens when the expected level of communication is not enough to overcome unexpected challenges...? How would a good management team plan for the kind of all-too-human disruptive follow-on effects that can be caused by disgruntled employees? What kind of training, policy or other mitigating steps would smooth out these kinds of problems before they get out of hand?

7. How does Successful Managers Communicate? What do you think about successful managers? How does communication make one a successful manager? What do you think?

8. Read and discuss this article: Teamwork as an Essential Component of High-Reliability Organizations http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1955345/

9. See Case Study---- Attached

10. Consider the following scenario: You are a manager of a large rehabilitation center that provides short-term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services and, with this expansion; you must hire and train several new employees.

Identify the audience--for example, a board of directors or a new management team following an acquisition or a merger. Provide a rationale for your audience selection.

Develop an action plan for the final presentation. Determine what process you will follow to complete the assignment.

Cite two to three references, one of which may be textbook and other source to support your position. You will use these references to complete your final presentation.

Format the reference list consistent with APA guidelines. 

11. Consider the following:  Workplace trends within and outside health care require employees to connect with an ever-widening array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization's success, especially in the health care industry.

Write a 700- to 1,050-word paper in which you address the following questions:

Which organizational model best describes your organization or an organization with which you are familiar? How does your organization currently share knowledge or involve employees in formulating solutions to problems?

Include the following in your paper:

· The techniques that have been most effective for sharing information and ideas

· The techniques that proved to be ineffective

· How these techniques might be applied or modified in a health care work environment

· How  technology might also affect this process

Cite a minimum of three references, one of which may be your course textbook, to support your position. Format your paper consistent with APA guidelines.