Katetutor------Marketing Homework

Customer Survey November 2012

Name (optional): Juan H.

Date of visit: 11/27/2012

Please circle your response to the following:

How was your service today? unsatisfactory satisfactory good terrific

Was your barista personable? unsatisfactory satisfactory good terrific

Was your order accurate and well made? unsatisfactory satisfactory good terrific

Did our selection meet your needs? unsatisfactory satisfactory good terrific

How much do you like or dislike the interior appearance?  unsatisfactory   satisfactory good    terrific

How much do you like or dislike the seating area?  unsatisfactory     satisfactory    good    terrific

Suggestions for positive change:

Are you guys wired into the Internet foodie sites? What seatibng area??? I was standing the whole time… no seats available!