Katetutor------Marketing Homework

profileenrque3
customer_survey_no._3_november_2012.docx

Customer Survey November 2012

Name (optional): Susan

Date of visit: 11/23–2012

Please circle your response to the following:

How was your service today? unsatisfactory satisfactory good terrific

Was your barista personable? unsatisfactory satisfactory good terrific N/A

Was your order accurate and well made? unsatisfactory satisfactory good terrific

Did our selection meet your needs? unsatisfactory satisfactory good terrific

How much do you like or dislike the interior appearance?  unsatisfactory   satisfactory good    terrific

How much do you like or dislike the seating area?  unsatisfactory     satisfactory    good    terrific

Suggestions for positive change:

Great idea to add hot sandwiches! But could you please speed up the process? I thought my kids would go nuts waiting all that time! Are these really healthy? My kids really had a hard time with these high chairs!