Katetutor------Marketing Homework
Customer Survey November 2012
Name (optional): Susan
Date of visit: 11/23–2012
Please circle your response to the following:
How was your service today? unsatisfactory satisfactory good terrific
Was your barista personable? unsatisfactory satisfactory good terrific N/A
Was your order accurate and well made? unsatisfactory satisfactory good terrific
Did our selection meet your needs? unsatisfactory satisfactory good terrific
How much do you like or dislike the interior appearance? unsatisfactory satisfactory good terrific
How much do you like or dislike the seating area? unsatisfactory satisfactory good terrific
Suggestions for positive change:
Great idea to add hot sandwiches! But could you please speed up the process? I thought my kids would go nuts waiting all that time! Are these really healthy? My kids really had a hard time with these high chairs!