as soon as possible by tomorrow
Your task is to develop a case study about some aspect of organizational life, this might be a problem or some change issue. You should probably focus on an issue or a problem or something about change in the organization, but you can focus more broadly than that.
NOTE: Do NOT include any proprietary or confidential information or names of people or the organization if it could be harmful to you, others or the organization. Do let me know if it is a fictitious organization or a Real organization with the names changed to protect the organization.
It is very important that you follow the format very carefully. I will take points off for failing to follow the directions. Do each section separately and turn it in separately.
The parts are:
Part 1A: Describe the Organization (5%)
Around a page in length, certainly not much more.
Part 1B: Describe the Situation you will analyze in the case study (5%)
Around a page in length, certainly not much more.
Part 2: Situational Analysis (30%)
Use the Matrix, and then write a half a page to a page on each of the 2 to 4 areas you will focus on.
Part 3: Recommendation (10%)
A one or two pages at most.
NOTE: all page descriptions are approximate and are 12 pt font double spaced
Part 1A: Describe the Organization (5%)
Briefly describe the organization. NOTE: here is where you state if it is real or fictitious. This description is likely to be 1 to 2 pages in length. You should also include an organizational chart.
Format for Part 1A:
ORGANIZATIONAL NAME: You can change the name to protect confidentiality
REAL OR FICTITIOUS: Just let me know if it is a real organization of one that you have made up.
DESCRIPTION: A paragraph or two or three
ORG CHART: If one is not available, create it.
ADDITIONAL NOTES (optional):
Part 1B: Describe the Situation you will analyze in the case study (5%)
Describe the issue or situation that you wish to deal with in the case study.
You can and should bring relevant information in from Part 1A if it helps you to be clear. Do NOT make me go back and forth hunting for something. The online submissions do not make that easy.
You should pretend that you either work for me, or that I have hired you as a consultant on this issue.
After describing the issue, try to indicate what you think the initial or perceived problem is and if you know it, the real problem or the root cause.
Also briefly say what your initial approach might look like.
NOTE: all of this is in one document that you upload per the instructions.
Format for Part 1B:
ISSUE OR SITUATION: you can do this in 1 to 3 pages
PERCEIVED PROBLEM: describe what you think the problem or issue is. This might be what the organizational members think the problem or issue is. You might change your mind later. This should be brief, no longer than 1 page, maybe only a short paragraph or a few bullets.
REAL PROBLEM: (optional) if you think you know what the real problem is state it here, no longer than 1 page, maybe only a short paragraph or a few bullets.
INITIAL APPROACH: describe how you think you might proceed and why. This will be brief, 1, maybe 2 pages.
NOTE: all of this is in one document that you upload per the instructions.
Part 2: Situational Analysis (20%)
Here is where you analyze the situation. You are not making recommendations yet. You are trying to delve deeper into the problem.
You might try to do a matrix analysis first to identify some focal areas. A matrix analysis It is in both excel and word format. You simply need to fill in the cells. Entries into a cell might be a sentence or two, or they might be as long as a paragraph or two. After doing the matrix analysis, pull 2 or 3 main issues out and describe them in more detail.
The matrix has four columns. The four columns correspond to the four frames from Bolman & Deal
The matrix has as many rows as you would like. The rows correspond to issues. Come up with 3 to 6 issues.
Then you fill in some of the cells, but certainly not all of them. You write something in to a cell anytime that you feel there might be an important interaction. Here is an example.
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Issues |
Structural Frame |
Cultural Frame |
Political Frame |
Human Resource Frame |
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Morale |
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Morale seems low, people are discouraged |
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There seems to be a lack of alignment between what people need and what the organization needs |
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Resources |
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There don’t seem to be enough resources to go around. People are often fighting over what they need to do their job. |
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Strategic Direction |
There is NOT a written strategic direction |
People seem confused about what they are to do |
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People don’t know how their job fits into where the company is going. |
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You then use the more significant cells to elaborate on in your analysis.
You should only do a more detailed analysis on 2 to 4 of the cells. Each of these more detailed analysis should be one half to one page in length. Go into details, tear it apart.
Format for Part 2:
MATRIX: use the template. Paste it into your detailed analysis.
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Issues |
Structural Frame |
Cultural Frame |
Political Frame |
Human Resource Frame |
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DETAILED ANALYIS: do this in word and then save as a PDF if you want.
Part 3: Recommendation (10%)
Describe what you think should be done, why, the end results, and a brief description of first steps and your plan.
Format for Part 3:
WHAT SHOULD BE DONE: 1-2 pages
WHY: 1-2 pages
END RESULTS: less than a page:
FIRST STEPS & THE PLAN: less than a page, in outline form NOTE: I do not care about numbers and roman numerals in the outline; I would consider how I have described this assignment for you an outline form.
NOTE: all of Part 3 is in one document that you upload per the instructions.
FINAL THOUGHTS
Remember to work hard, have fun and be brilliant.