Accounting theory

Structure outline for Toyota Airbags Defect Case Study

1.      Introduction Explanation of stakeholders’ theory and its relevance to the case under study

2.      The case 2.1  Context Facts of the case:

 What? Toyota Motor Sales is recalling approximately 247,000 cars  Which cars are included in the recall?  When are they recalling?  In which areas are they recalling the cars from?  Why are they recalling?  History: has there been any other case of cars recall by Toyota?

2.2  Data

From Toyota’s website, under section of Press Room (Press Releases) Takata’s official statements

2.3  Methodology Manner of urgency of call, if any How is Toyota dealing with customer complaints? Customer reviews What techniques did they adopt in recalling?

3.      Findings What part of the airbag defect situation did Toyota own up and what part did they put blame on Takata? Meetings of Toyota and Takata with other officials involved How have other stakeholders helped Toyota in this situation of crisis or made it worse? Which ethical codes did Toyota abide by in recalling? Have there been instances when Toyota recalled cars late and suffered losses? Did it learn lessons this time?

4.      Conclusion What features and elements of the stakeholders’ theory got implemented in this case?