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Research has shown that a significant number of working days are lost through illness due to stress. A Families and Work Institute study found that overworked employees are more likely to make mistakes at work, resent their employers for expecting them to do so much, resent co-workers who do not work as hard as they do, and look for new jobs.

While these effects are bad for the employers, it gets worse for the employee. The study also found that employees who feel overworked are more likely to suffer from sleep loss, are more likely to neglect themselves, are less likely to report very good or excellent health, feel less successful in personal relationships, experience more work/life conflict, have higher stress levels, and are less able to cope with everyday life.

Because companies have been successfully sued by employees for damages arising from stress-related illnesses caused in the workplace, the reduction of stress at work has become an important issue. Stress management usually involves a company implementing strategies for reducing stress, such as enforcing work breaks, providing the means for relaxation in the workplace and encouraging managers to identify and deal with stress before it becomes a problem.

Key text

• E. Galinsky, S. Kim and J. Bond. Feeling Overworked: When Work Becomes Too Much. Families and Work Institute, 2001