DUE TOMORROW NOON GMT
pgup
week_discussion_homework.docxBelow is the discussion for week 3. I'm in group "C".
Last week, we covered Business Processes, including Process Improvement through streamlining and reengineering, and process modeling of both the As-Is and the To-Be processes.
Group C: Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in your interaction with a business that you would like to see improved. Explain why you picked that process. Explain how you would go about improving it. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved?
First, we need to be sure you can identify a process; many students have difficulty with that, so refer to your textbook readings. I am also interested in the method to be used to improve the process, not a solution. (For example, I am not looking for something like: "The Café where I work is not selling enough coffee. We should use social media to advertise more." The discussion here is about identifying a process and how the Café would go about deciding how to improve that process, who should be involved, what should be considered, and what steps should be taken.) You should employ the techniques discussed in class or those that you find in your research. Keep in mind that outside resources strengthen your responses.
Below
is
the
discussion
for
week
3.
I'm
in
group
"C".
Last
week,
we
covered
Business
Processes,
including
Process
Improvement
through
streamlining
and
reengineering,
and
process
modeling
of
both
the
As
-
Is
and
the
To
-
Be
processes.
Group C
:
Drawing
from
your
own
experience,
select
a
process
(a
set
of
specified
steps
to
accomplish
a
task)
used
at
your
place
of
work
or
in
your
interaction
with
a
business
that
you
would
like
to
see
improved.
Explain
why
you
picked
that
process.
Explain
how
you
would
go
about
improving
it.
Who
should
be
involved
with
you?
What
are
some
of
the
questions
you
should
ask
about
the
current
process?
How
will
you
know
if
the
process
was
actually
improved?
First,
we
need
to
be
sure
you
can
identify
a
process
;
many
students
have
difficulty
with
that,
so
refer
to
your
textbook
readings.
I
am
also
interested
in
the
method
to
be
used
to
improve
the
process,
not
a
solution.
(For
example,
I
am
not
looking
for
something
like:
"The
Café
where
I
work
is
not
selling
enough
coffee.
We
should
use
social
media
to
advertise
more."
The
discussion
here
is
about
identifying
a
process
and
how
the
Café
would
go
about
deciding
how
to
improve
that
process,
who
should
be
involved,
what
should
be
considered,
and
what
steps
should
be
ta
ken.)
You
should
employ
the
techniques
discussed
in
class
or
those
that
you
find
in
your
research.
Keep
in
mind
that
outside
resources
strengthen
your
responses.
