stakeholders policy implementation strategy grid

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STAKEHOLDER ANALYSIS 6

Developing Strategic Leadership In The Public Sector

Stakeholder Analysis

Anise Hawkins

Capella University

DPA 840

Introduction

Sustainable development is dependent on the effective function of the public institutions. The public institutions shape the living standards of the people. When the public institutions are successful the people have high quality services raising their living standards. It is Essential for organizations to identify the public who affect or are affected by the organizations decision. An organization cannot function alone and it requires the support of all the stakeholders. A critical element of developing strategic leadership is the analysis of the stakeholders. It helps to determine how to strengthen the relationship for optimum gain (Joyce & JOYCE, 1999, p. 32).

There are two broad types of stakeholders, internal and external stakeholders. Internal stakeholders impact the organizational function from within. For instance, employees and board members are internal stakeholders. External stakeholders influence the organization from without. Examples of external stakeholders are communities and the media. They have a stake in determining the value of the organization. The level of influence, amount of power, level of interest and capabilities of the stakeholders vary (Marr & Creelman, 2011, p. 79). They have strong, moderate or low influence and interests in the organizational function. Some are highly active while others are latent and apathetic. It means that the stakeholders cannot be treated equally in any given project. The have to be classified into different categories through stakeholder analysis. Classifying them helps the organization to develop successful strategies for enhancing the relationships (Joyce & JOYCE, 1999, p. 34).

below is a classification of the internal and external stakeholders, the influence/interest grid and stakeholders influence diagram for this project of developing strategic leadership in public institutions.

List of internal and external stakeholders

Internal Stakeholders

External Stakeholders

· Managers

· Employees

· Corporate leaders

· Stockholders

· Board members

· Suppliers

· Creditors

· experts

· Clients

· Community partners

· Government

· Trade unions

· Activist groups

· Media

· Opinion leader

· public

grid

( High )

KEEP SATISFIED

Stockholders

Board members

( INFLUENCE )

MANAGE CLOSELY

Employees

Experts

Managers

Suppliers

Creditors

Government

Corporate leaders

( Low )MONITOR

(MINIMUM EFFORT)

Public

Society

Trade unions

Activist groups

KEEP INFORMED

Media

Opinion leaders

Community partners

( Low ) ( High ) ( INTEREST )

Stakeholders influence diagram

( KEY Unidirectional influence Bidirectional influence L low influence M medium influence S strong influence )

( Employees ) ( Manager ) ( Opinion leaders )

( Experts )

( M ) ( M ) ( L ) ( M ) ( L ) ( L ) ( S ) ( L ) ( S ) ( S ) ( S ) ( S ) ( S ) ( S ) ( SS ) ( Organization ) ( Community partners ) ( Government ) ( Clients ) ( Creditors ) ( Suppliers ) ( Board members ) ( Stockholders ) ( Corporate leaders ) ( Media ) ( Trade unions ) ( Activists ) References

Joyce, P., & JOYCE. (1999). Strategic Management For The Public Services. Open University Press.

Marr, B., & Creelman, J. (2011). More with less: Maximizing value in the public sector. New York, NY: Palgrave Macmillan.

S