For more than fifty years, North Memorial has been serving communities across the northwest metro. There are now over five thousand employees working in various hospitals, including, North Memorial Maple Grove. North Memorial Maple Grove Hospital has a 130-bed count and provides emergency, medical, and surgical care to patients in Maple Grove, Minnesota, and surrounding areas. Services at North Memorial Maple Grove include: internal medicine, gastroenterology, podiatry, diabetes education, women’s health, men’s health, Ear/Nose/Throat, urgent Care, weight loss and laboratory.
In order to give the best service to their patients, North Memorial Maple Grove lives by their mission statement, values, and their guiding principles. North Memorial’s values include respect, accountability, communication, teamwork, and pride. North Memorial believes in listening to, creating relationships with, and involving all patients. By making sure all patients are in the best care, North Memorial promises a safe, secure, and healing environment. They want to make sure all patients are well cared for, comfortable, and most of all, staying well. Our mission at Maple Grove Hospital is to inspire each other to give our patients and their families compassionate, remarkable care (Maple Grove Hospital, 2014).
Ensuring safety is Maple Grove’s top priority. Medications are always stored in a safe in each patient’s room. All medications are electronically charted into the system and dispensed using bar coding. All patients’ records are stored in electronic health records so nurses and physicians can have immediate access to patient medical history for accurate and timely treatment. Throughout the hospital there is guaranteed fresh and clean air with their high filtration air exchange systems. To ensure infant safety when they are born, North Memorial Maple Grove has a top-notch infant protection system in the facilities Family Birth Center to help safeguard parents and their offspring. Among the many safeguards the hospital uses to protect patients and their family, they also provide alerts and alarms that directly contact the care team for each patient from anywhere within the hospital through direct communications though the hospitals wireless system.
Each of the 130 private rooms all provide a clean bathroom stocked with a hairdryer, hand towels, and toiletries; a large screen, HD TV’s that include Direct TV and variety radio stations; bedside remote controls to adjust the heat or air conditioning in each room, and to adjust the shades or lighting within the room; and a pullout sofa for patients guests to feel comfortable while staying overnight. All the rooms incorporated calming, earthy colors to help sooth and relax the patient and their family.
References:
Maple Grove Hospital. (n.d.). Your Experience. Retrieved October 20, 2014, from
http://www.maplegrovehospital.org
North Memorial Health Care. (n.d.). Overview. Retrieved October 20, 2014, from
http://www.northmemorial.com/
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