quality control survey assignment

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surveynew.pdf

Domino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service Survey

To better serve you, we would like to know your opinion of the Domino's pizza delivery service. Please circle the answer best suited to your opinion  regarding your experience with the Domino's delivery service. 

1. In the past 3 months, have you ordered from Domino's pizza delivery service? If "No", please exit survey.

Demographic Variables for University of Miami Students 

2. Are you male or female?

3. What year in college are you?

4. Typically, how many times per month do you order Domino's delivery?

5. Is Domino's your first choice pizza delivery?

6. If you responded "No" to Question #5, please explain your reasoning.

 

 

55

66

Yes  

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No  

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Male  

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Female  

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Freshman  

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Sophomore  

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Junior  

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Senior  

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Graduate Student  

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1  

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2, 3 or 4  

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5 or 6  

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More than 6  

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Yes  

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No  

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Domino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service Survey 7. When do you usually order Domino's delivery?

8. How many toppings do you usually order on your pizza? (For example, pepperoni pizza = 1 topping).

Please choose the answer that best suits the level to which you agree or disagree with the statement. 

9. I am satisfied with the ordering process.

10. I am satisfied with the punctuality of the delivery.

11. I am satisifed with the order I received. (No mistakes, pizza was warm, etc.)

12. I am satisfied with the friendliness of the delivery personnel.

13. I am satisfied with the competence of the delivery person.

14. I am satisfied with the pricing of the food.

Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Monday ­ Thursday before 7PM  

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Monday ­ Thursday after 7PM  

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Friday ­ Sunday before 7PM  

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Friday ­ Sunday after 7PM  

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0  

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1  

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2  

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More than 2  

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Domino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service SurveyDomino's Pizza Delivery Service Survey 15. I am satisfied with the taste of the food.

16. I am satisfied with the quality of the food. (Freshness of ingredients).

17. In general, are you satisfied with the Domino's pizza delivery service?

18. Would you recommend Domino's delivery to a friend or colleague?

THANK YOU!  

Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Strongly Disagree Disagree Neither Disagree Nor 

Agree Agree Strongly Agree N/A

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Yes  

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No  

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Yes  

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No  

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