Inferential Statistics and Findings

Team C discussed the organization QuickMart Inc. and how employee satisfaction affects employee turnover rates specific to South Florida. Team C is narrowing the search to determine whether or not employee compensation is the most important component of job satisfaction. In order to determine the correlation that employee satisfaction has on employee turnover rates, Team C needs to collect and analyze data from current employees of QuickMart Inc.

For the past few decades, employee retention has been of interest to researchers and employers in various fields. Therefore, one may ask if there is a correlation in employee satisfaction based on turnover rates? Prior research has shown that job satisfaction is strongly and inversely associated with employee’s intention to leave an organization (Egan, Yang & Bartlett, 2004; Lambert, Hogan & Barton, 2001; MacIntosh & Doherty, 2010; Schwepker, 2001; Silverthorne, 2004). Wages could be one reason for QuickMart’s employee turnover.

On the other hand, given QuickMart can be viewed as a temporary “job” opposed to a career, therefore, employee turnover may not be related to employee satisfaction. Below is the statistics analysis:

RQ: Is there a relationship between employee satisfaction (DV) and compensation/pay (IV)?

The hypothesis statements are:

Ho: There is no relationship between employee satisfaction (DV) and compensation/pay (IV).

H1: There is a relationship between employee satisfaction (DV) and compensation/pay (IV).

Team C has identified the target population to be employees of QuickMart Inc., who reside in South Florida. Within this target population, Team C's focus is to determine what effect employee compensation has on employee satisfaction. The population and size refers to people or items with the characteristic one wishes to study or to survey, or to research and many times the research includes measurement of physical elements like population, or intangible elements like survey results. One problem facing Florida research is Walmart.com maps 23 super center stores with an average of 250 employees per store for the total population of 5,570 (Walmart, 2014). Random sampling allows segmentation of this population to create a sample that is an unbiased group of the larger population.

The sampling element that will be used is a survey broken down into 35 areas of job satisfaction and sub-divided into four topic areas; Career Development, Relationship with Management, Compensation and Benefits, and Work Environment. The survey depth is also part of the reliability achievement supporting the need for greater participation providing necessary data. Team C chose to use stratified sampling method to analyze the data which is the most efficient method providing for variability within strata that is minimized, variability within strata that is maximized, and the variables upon which the population is stratified are strongly correlated with the desired dependent variable.

Although many factors contributed to employee’s job satisfaction, only three have remained among the top five aspects most important to employee satisfaction:

1. Organization’s financial stability which contributes .55

2. Compensation/pay which contributes .54

3. Benefits which contributes .53

The study cumulated across 35 correlations from 596 independent samples, and results suggested that the pay-level was correlated .15 with the job satisfaction and .54 with pay satisfaction.

With any research, the processes require accurate and honest information received from trusted sources. Protecting these participants go beyond privacy disclosures into the survey content removing identifying information. Participant protection and the collected information is the plan's core. Information collected can and will be needed in the future. If any data is questioned, the background documentation supports current and future research models and business needs. Based on the researcher's need, the collection methods in this plan utilize electronic channels reaching respondents that are spread out allowing for faster response, reliable collection, and safe storage for future reference.

References

Walmart. (2014). Retrieved from http://www.glassdoor.com/Reviews/Walmart-Miami-Reviews-EI_IE715.0,7_IL.8,13_IM558.htm

Appendix A

Customer Survey:

Employee Job Satisfaction:

Please take a few minutes Agree Somewhat Neither Somewhat Disagree

to tell us about your job: Agree Agree Disagree

or

Disagree

My job makes good use of my

skills and abilities:

I am satisfied that I am valued and

Important to my managers:

I am paid accurately for my job:

I am concerned about the future

of my career:

I am satisfied with the benefits

and growth potential:

I get updates and information

I need to do my job:

Overall, I am satisfied with my job:

Please add any additional comments regarding your satisfaction issues in this area:

I am a Male___ Female: ____Other:_____

My age group is: 16 – 21: __ 22 – 42 __ 43 –up __

I work in: Sales: ___ Management:___ Warehouse:____ Office:____

Appendix B:

Determining Sample Size with 95% Confidence and 5% margin of error: