Please complete each section hs word requirements please pay close attention must be B of 30% or less

· Quality Training Manual

· Use Word

· Title page

· Course number and name

· Project name

· Your name

· Date

· Table of Contents (TOC)

· This should be on a separate page.

· This should be a maximum of 3 levels deep.

· If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.

· Section Headings

4. Week 1: Introduction 250-300 words

1. History of the quality management evolution

1. Why it is needed

4. Week 2: The Role of Leadership 300-400 words

2. Why it is a strategic issue

2. Management as a role model

2. New kinds of metrics

4. Week 3: General Quality Strategies and Tools 400-500 words

3. Establishing customer expectations

3. Designing quality in

3. Defining metrics

3. Mistake-proofing

3. Kaizen

3. Six Sigma

4. Week 4: Quality Tactics and the Logistics and Supply Chain Functions 300-400

4. What tools are applicable internally

4. What tools are applicable externally with vendors

Part 2

V. Week 5: Roll-Out 250-300

· A communication plan

· Recommended sequence of steps to get personnel trained

· Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)