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Comparison table between Oracle, SAP and Microsoft

	SAP	Oracle	Microsoft Dynamics
Latest technology	SAP HANA; An in-memory that uses storage devices to save a copy of the data, for the purpose of startup and fault recovery without data loss. For example: A renowned food and beverages company’s representative Nestle, Mr Krunal says that they found SAP very helpful since it provides the latest technology with real-time insight and easy integration with ERP and non ERP products.	Oracle 12C, capable of providing cloud services with Oracle database. For example: A famous software house head explains that Oracle is the best in providing the support to keep home-work balance by providing facilities in accessing the data in the order it was stored and manipulated. Additionally it offers a good support to handle the staff at the distance.	Microsoft dynamic AX; A multilayered architecture which makes it user-friendly for anyone and can adapt to changing businesses. For example: Abhishek from Unicity International says that he found Microsoft dynamics as very helpful tool in terms of its ease in use, quality, functionality as well as simple infrastructure. He was able to use it well after the training of 2-3 days.
After sales support	SAP Sales Support provides office-based personnel and field staff with up-to-the minute information in varying degrees of detail SAP after sales support is good as per the reviews collected from various companies like Nestle etc. However they need improvement in their response time to their customers.	Oracle Service Parts Planning provides improvements in parts availability and customer satisfaction Oracle strives to achieve customer satisfaction. However their customer feel stuck at time when they are unable to understand the instructions presented along with the manual.	Microsoft provides toll free numbers for call by customers in case of any complain or support request. The customers of Microsoft Dynamics are highly satisfied with the customer support response time. They got the assistance in a very less time.
Dashboards	SAP BusinessObjects dashboard 4.0 The customers feel it easy to understand the SAP Dashboards.	Business intelligence dashboard. It is considered as sophisticated in understanding.	Dynamic digital dashboard
Reports	tcode reports such as COOIS, CO46, MD4C The reports generated with SAP ERP is very useful as there is a large number of customer reviews that are available on SAP website which are highly satisfied with the type of reports they need.	Oracle produces single query reports, mailing label reports, summary reports etc. The customers are looking for an alternative to Oracle and it can be seen from the fact that it is ranked at #642 out of companies.	Drilldown reports, subreports, linked reports, history reports, detail report. An educational company in the USA using Microsoft Dynamics says that they are enjoying working with the ERP since it has a large collection of prebuilt reports which can be used after making some changes.
Technical capability	Strong technical support There are different sectors including food, rail and solar energy etc which are enjoying the benefits of technical capability provided by SAP.	Strong technical support Oracle has strong technology and professional to provide their customers the help they need but their customers are not happy as they should be due to the sophisticated techniques they are using.	Less technical support Their technical capability is very strong but they have some limited features which makes it hard for very technical sector like nuclear and engineering to use it at a higher extent.
Uptime	Depends on the amount of information and size of implementation	Depends on the amount of information and size of implementation	Depends on the amount of information and size of implementation
License fees	Proprietary	Proprietary There are Oracle customers which are unaware of full utilization of the system they own after payment of the Oracle fee. They use programs like Navica to check the correct usage of Oracle.	Proprietary
Implementation period	Planned: 15 months Actual: 17 months	Planned: 14 months Actual: 18 months	Planned: 11 months Actual: 13 months
Experience in health care	Excellent since its real-time	Provides integrated clinical data and service-line analysis features to ensure lower-cost high-quality care and reduced patient safety concerns	Cloud data provide information among health care professionals
System availability	High availability	Availability is high	Availability due cloud data
Response time	Response high but less than oracle	Response is high	Fairly high
Customer satisfaction	Preferred for better business. The customer satisfaction is good as per the reviews of Nestle and other companies using it.	Flexibility and easy integration features The customer satisfaction is somewhat low like a software house head reviewed it 3 out of 5 due to lack in understanding of their hard technology.	The best and most preferred by customers. Easy to adapt UI The customer satisfaction is fairly good as per the reviews of the companies using it like Madison world and Taxmann in India.

My Opinion

SAP would be the best technology for a health care sector. It is because it provides the best care for the patients due to its data driven as well as personalized care facilities. Varian Medical System as well as Charatte are successful customers of the SAP. It can help in collecting and understanding the clinical in addition to operational data for making important decisions regarding the lives of the patients. It improves the communication as well as provides state-of-the-art facilities to the health care providers. It is really a cost effective solution to health care sector’s problems.