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ACC 560 – Managerial Accounting

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ACC 560 Student Version 1128 (1085 2-28-2013) Page 1 of 14

(Prerequisite: ACC 557)

COURSE DESCRIPTION

Covers the creation, use, and the interpretation of internal accounting data and information. Emphasizes the managerial functions of cost control and reporting, budgeting, profit planning, and projections used in decision making.

INSTRUCTIONAL MATERIALS

Required Resources

Weygandt, J. J., Kimmel, P.D., & Kieso, D. E. (2012). Managerial accounting: Tools for business decision making (6th ed.). Hoboken, NJ: John Wiley and Sons.

WileyPLUS access code. (Note: Students are emailed a registration code for this product when they purchase new course materials from the Strayer Bookstore, located at http://www.strayerbookstore.com. Students access WileyPlus through the online learning platform, Blackboard. The Blackboard course shell is integrated with WileyPlus.)

Supplemental Resources

Lamoreaux, M. G. (2011). Planning for Uncertainty. Journal of Accountancy, 212(4) 32-36.

Lamoreaux, M. G. (2012). A New System for Recognizing Revenue. Journal of Accountancy, 213 (1) 30-

35.

Richards, G. E. and Spencer, S. L (2012). Three Common Currency-Adjustment Pitfalls. Journal of Accountancy, 213(2) 30-35.

COURSE LEARNING OUTCOMES

1. Determine the difference between managerial and financial accounting, and their interrelationship.

2. Analyze the concepts of job order costing, process costing, and activity-based costing.

3. Conduct cost-volume profit analysis, incremental analysis, and analyze pricing issues.

4. Develop operational and financial budgets for profit planning.

5. Establish standard cost, analyze and report variances from standards, and prepare a balanced scorecard.

6. Plan and evaluate capital investments.

7. Prepare and analyze the statement of cash flows and financial statement analysis.

8. Use technology and information resources to research issues in managerial accounting.

9. Write clearly and concisely about managerial accounting using proper writing mechanics.

WEEKLY COURSE SCHEDULE

The standard requirement for a 4.5 credit hour course is for students to spend 13.5 hours in weekly work. This includes preparation, activities, and evaluation regardless of delivery mode.

Week Preparation, Activities, and Evaluation Points

1 Preparation

http://www.strayerbookstore.com/

ACC 560 – Managerial Accounting

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 Reading(s)

o Chapter 1: Managerial Accounting

 e-Activity

o Go to the AICPA Website to read the current AICPA code of professional conduct, located at http://www.aicpa.org/Research/Standards/CodeofConduct/Pages/de fault.aspx. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 1: Exercises 5, 8, 12, and 16; Problems 1 and 4

2 Preparation

 Reading(s)

o Chapter 2: Job Order Costing

o Chapter 3: Process Costing

 e-Activities

o Go to the New York Times Website to read the article titled “How the U.S. Lost Out on iPhone,” dated January 21, 2012, located at http://www.nytimes.com/2012/01/22/business/apple-america-and-a- squeezed-middle-class.html?pagewanted=1&_r=1. Be prepared to discuss.

o Go to EBSCOhost to read the article titled “Process Costing and Management Accounting in Today's Business Environment,” dated August 2010, located at https://web-ebscohost- com.libdatab.strayer.edu/ehost/detail?vid=4&hid=9&sid=9e9f4019- f225-4d49-aa57- bf8c5e4a439a%40sessionmgr4&bdata=JnNpdGU9ZWhvc3QtbGl2Z SZzY29wZT1zaXRl#db=bth&AN=52553853 (Note: You may need to enter your Strayer ID and password to log in.).. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 2: Exercises 4, 9, 11, and 12; Problems 1 and 5

o Chapter 3: Exercises 2, 5, 6, and 13; Problems 1 and 6

 Quiz 1: Chapter 1

3 Preparation

 Reading(s)

o Chapter 4: Activity-Based Costing

 e-Activity

o Go to the Institute of Management Accountant’s Website to read the article titled “Implementing Time-Driven Activity-Based Costing at a Medium-Sized Electronics Company,” dated Spring 2011, located at http://www.imanet.org/PDFs/Public/MAQ/2011_Q2/maq_spring_stou

http://www.aicpa.org/Research/Standards/CodeofConduct/Pages/default.aspx

http://www.nytimes.com/2012/01/22/business/apple-america-and-a-squeezed-middle-class.html?pagewanted=1&_r=1

https://web-ebscohost-com.libdatab.strayer.edu/ehost/detail?vid=4&hid=9&sid=9e9f4019-f225-4d49-aa57-bf8c5e4a439a%40sessionmgr4&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=bth&AN=52553853

http://www.imanet.org/PDFs/Public/MAQ/2011_Q2/maq_spring_stout%20(1).pdf

ACC 560 – Managerial Accounting

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t%20(1).pdf. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 4: Exercise 2, 3, 9, and 12; Problems 2 and 4

 Quiz 2: Chapter 2

 Quiz 3: Chapter 3

 Assignment 1: Activity-based Costing (ABC) in Service Industries

300

4 Preparation

 Reading(s)

o Chapter 5: Cost-Volume-Profit

o Chapter 6: Cost-Volume-Profit Analysis: Additional Issues

 e-Activity

o Go to QFinance Website to read the article titled “The Missing Metrics: Managing the Cost of Complexity,” located at http://www.qfinance.com/mergers-and-acquisitions-best- practice/the-missing-metrics-managing-the-cost-of-complexity?full. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 5: Exercises 8, 13, 14, and 17; Problems 1 and 5

o Chapter 6: Exercises 5, 10, 13, and 14; Problems 1 and 5

 Quiz 4: Chapter 4

5 Preparation

 Reading(s)

o Chapter 7: Incremental Analysis

o Chapter 8: Pricing

Activities

 e-Activities

o Go to the Institute of Management Accountant’s Website to read the article titled “Making Money from Available Capacity: A Proposed Model for Fostering Innovation,” dated Summer 2010, located at http://www.imanet.org/PDFs/Public/MAQ/2010_Q3/MAQSummer201 0_low_rev_1.pdf. Be prepared to discuss.

o Go to Industry Week Magazine’s Website to read the article titled “What Manufacturers Need to Know about Transfer Pricing,” dated March 2, 2011, located at http://www.industryweek.com/articles/what_manufacturers_need_to_ know_about_transfer_pricing_23980.aspx?Page=1. Be prepared to discuss.

Activities

 Discussions

http://www.imanet.org/PDFs/Public/MAQ/2011_Q2/maq_spring_stout%20(1).pdf

http://www.qfinance.com/mergers-and-acquisitions-best-practice/the-missing-metrics-managing-the-cost-of-complexity?full

http://www.imanet.org/PDFs/Public/MAQ/2010_Q3/MAQSummer2010_low_rev_1.pdf

http://www.industryweek.com/articles/what_manufacturers_need_to_know_about_transfer_pricing_23980.aspx?Page=1

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Evaluation

 Homework

o Chapter 7: Exercises 2, 5, 9, and 17; Problems 1 and 4

o Chapter 8: Exercises 4, 5, 10, and 16; Problems 1 and 6

 Quiz 5: Chapter 5

 Quiz 6: Chapter 6

6 Preparation

 Reading(s)

o Chapter 9: Budgetary Planning

o Chapter 10: Budgetary Control and Responsibility Accounting

 e-Activities

o Go to the Institute of Management Accountant’s Website to read the article titled “Budgeting for International Operations: Impact on and Integration with Strategic Planning,” dated Summer 2011, located at http://www.imanet.org/PDFs/Public/MAQ/2011_q3/MAQ_summer_2 011_rivera.pdf. Be prepared to discuss.

o Go to Chief Financial Officer Magazine’s Website to read the article titled “Let It Roll,” dated May 1, 2011, located at http://www.cfo.com/article.cfm/14570220/1/c_14570395?f=magazine _coverstory. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 9: Exercises 2, 6, 17, and 19; Problems 2 and 4

o Chapter 10: Exercise 3, 7, 13, and 19; Problems 1 and 4

 Quiz 7: Chapter 7

 Quiz 8: Chapter 8

7 Preparation

 Reading(s)

o Chapter 11:Standard Costs and Balanced Scorecard

 e-Activities

o Go to the Institute of Management Accountant’s Website to read the article titled “Is Standard Costing Still Relevant?,” dated Winter 2010, located at http://www.imanet.org/PDFs/Public/MAQ/2010_Q1/maq_winter2010 _rao_revised.pdf. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 11: Exercises 2, 4, 14, and 16; Problems 1 and 4

 Quiz 9: Chapter 9

 Quiz 10: Chapter 10

http://www.imanet.org/PDFs/Public/MAQ/2011_q3/MAQ_summer_2011_rivera.pdf

http://www.cfo.com/article.cfm/14570220/1/c_14570395?f=magazine_coverstory

http://www.imanet.org/PDFs/Public/MAQ/2010_Q1/maq_winter2010_rao_revised.pdf

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8 Preparation

 Reading(s)

o Chapter 12: Planning for Capital Investments

 e-Activity o Go to Chief Financial Officer Magazine’s Website to read the article

titled “Rx for Emerging-Market Investment: Lower Hurdle Rates for Growing Nations,” dated February 15, 2012, located at http://www.cfo.com/article.cfm/14618810/1?f=search. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 12: Exercises 3, 6, 7, and 11; Problems 1 and 3

 Quiz 11: Chapter 11

9 Preparation

 Reading(s)

o Chapter 13: Statement of Cash Flows

 e-Activity

o Go to Chief Financial Officer Magazine’s Website to read the article titled “Key-Person Insurance: a Cash-Flow Puzzle,” dated April 4, 2012 located at http://www3.cfo.com/article/2012/4/cash-flow_free- cash-flow-mulford-georgia-tech-key-person-life-insurance-premium- classification?currpage=2. Be prepared to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 13: Exercise 1, 3, 5, and 8; Problems 2 and 5

 Quiz 12: Chapter 12

 Assignment 2: Johnson Controls Capital Investments

450

10 Preparation

 Reading(s)

o Chapter 14: Financial Statement Analysis

 e-Activities

o Go to Journal of Accountancy Website to read the article titled “The Missing Piece in Liquidity Calculations,” dated April 2012, located at http://www.journalofaccountancy.com/Issues/2012/Apr/20114183.ht m. Be prepared to discuss.

o Go to Journal of Accountancy Website to read the article titled “FASB defers part of comprehensive income standards update,” dated December 23, 2011, located at http://journalofaccountancy.com/Web/20114948.htm, and “FASB, IASB align presentation of other comprehensive income,” dated June 17, 2011, located at http://www.journalofaccountancy.com/Web/20114267. Be prepared

http://www.cfo.com/article.cfm/14618810/1?f=search

http://www3.cfo.com/article/2012/4/cash-flow_free-cash-flow-mulford-georgia-tech-key-person-life-insurance-premium-classification?currpage=2

http://www.journalofaccountancy.com/Issues/2012/Apr/20114183.htm

http://journalofaccountancy.com/Web/20114948.htm

http://www.journalofaccountancy.com/Web/20114267

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to discuss.

Activities

 Discussions

Evaluation

 Homework

o Chapter 14: Exercises 1, 3, 9, and 13; Problems 1 and 6

 Quiz 13: Chapter 13

11 Preparation

 Reading(s): None

Activities

 Discussions

Evaluation

 Quiz 14: Chapter 14

GRADING SCALE – GRADUATE

Assignment Total Points % of

Grade

Quizzes (open book with a 1-hour time limit per chapter)

14 chapters, 15 questions per quiz, worth 3 points apiece

630 26%

Homework

56 Exercises worth 5 points apiece and 28 problems worth 10 points apiece

560 24%

Assignment 1: Activity-based Costing (ABC) in Service Industries 300 13%

Assignment 2: Johnson Controls Capital Investments 450 19%

Participation (22 discussions worth 20 points apiece) 440 18%

Totals 2,380 100%

Points Percentage Grade

2,142 – 2,380 90% – 100% A

1,904 – 2,141 80% – 89% B

1,666 – 1,903 70% – 79% C

Below 1,666 Below 70% F

ACC 560 – Assignments and Rubrics

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Assignment 1: Activity-based Costing (ABC) in Service Industries

Due Week 3 and worth 300 points

Research a U.S. company in the service industry with e-commerce activities.

Write a five to six (5-6) page paper in which you:

1. Describe the company you researched in one to two (1-2) paragraphs.

2. Discuss how a time driven ABC cost system can be implemented in the company you researched and the benefits that the use will yield to the business performance.

3. Assess how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance.

4. Examine the potential impact of time-driven ABC costing on services provided online with those provided through traditional channels, considering how this knowledge will impact decisions made by management about these services.

5. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

 Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

 Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

 Analyze the concepts of job order costing, process costing, and activity-based costing.

 Use technology and information resources to research issues in managerial accounting.

 Write clearly and concisely about managerial accounting using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following rubric.

Points: 300 Assignment 1: Activity-based Costing (ABC) in Service Industries

Criteria Unacceptable Below 70% F

Fair 70-79% C

Proficient 80-89% B

Exemplary 90-100% A

1. Describe the company you researched in one to two (1-2) paragraphs. Weight: 10%

Did not submit or incompletely described the company you researched in one to two (1-2) paragraphs.

Partially described the company you researched in one to two (1-2) paragraphs.

Satisfactorily described the company you researched in one to two (1-2) paragraphs.

Thoroughly described the company you researched in one to two (1-2) paragraphs.

2. Discuss how a time- driven ABC cost system can be implemented in the company you researched and the benefits that the use will yield to the business performance.

Did not submit or incompletely discussed how a time-driven ABC cost system can be implemented in the company you researched; did not

Partially discussed how a time-driven ABC cost system can be implemented in the company you researched; partially discussed

Satisfactorily discussed how a time-driven ABC cost system can be implemented in the company you researched; satisfactorily

Thoroughly discussed how a time-driven ABC cost system can be implemented in the company you researched; thoroughly

ACC 560 – Assignments and Rubrics

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Weight: 25% submit or incompletely discussed the benefits that the use will yield to the business performance.

the benefits that the use will yield to the business performance.

discussed the benefits that the use will yield to the business performance.

3. Assess how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance. Weight: 25%

Did not submit or incompletely assessed how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance.

Partially assessed how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance.

Satisfactorily assessed how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance.

Thoroughly assessed how using an ABC system can provide a competitive advantage to the company in the market space it operates and the resulting impact to the business performance.

Did not submit or incompletely examined the potential impact of time-driven ABC costing on services provided online with those provided through traditional channels, considering how this knowledge will impact decisions made by management about these services.

Partially examined the potential impact of time-driven ABC costing on services provided online with those provided through traditional channels, considering how this knowledge will impact decisions made by management about these services.

Satisfactorily examined the potential impact of time-driven ABC costing on services provided online with those provided through traditional channels, considering how this knowledge will impact decisions made by management about these services.

Thoroughly examined the potential impact of time-driven ABC costing on services provided online with those provided through traditional channels, considering how this knowledge will impact decisions made by management about these services.

5. 3 references Weight: 5%

No references provided

Does not meet the required number of references; some or all references poor quality choices.

Meets number of required references; all references high quality choices.

Exceeds number of required references; all references high quality choices.

6. Clarity, writing mechanics, and formatting requirements Weight: 10%

More than 6 errors present

5-6 errors present 3-4 errors present 0-2 errors present

ACC 560 – Assignments and Rubrics

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Assignment 2: Johnson Controls Capital Investments

Due Week 9 and worth 450 points

Visit the Website of Johnson Controls Inc., located at http://www.johnsoncontrols.com, and review its 2012 financial forecasts. According to the forecasts, Johnson Controls will increase capital investments to approximately $1.7 billion. More than 70% of the company's capital expenditures in 2012 are associated with growth and margin expansion opportunities.

Write a five to six (5-6) page paper in which you:

1. Suggest a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls in the emerging markets to reduce risk providing a rationale of how risk will be reduced.

2. Assess the potential impact of inflation on planned capital investments in China and examine approaches for an accurate evaluation of the investments. Suggest how this knowledge may impact management’s decisions.

3. Contrast the modifications you would make in evaluating the projects to increase internal capacity in North America to evaluating expansion projects in the global market and how this information will impact the decisions made related to expansion.

4. Examine the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls and how this approach can provide a competitive advantage for the company.

5. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

The specific course learning outcomes associated with this assignment are:

 Plan and evaluate capital investments.

 Use technology and information resources to research issues in managerial accounting.

 Write clearly and concisely about managerial accounting using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following rubric.

Points: 450 Assignment 2: Johnson Controls Capital Investments

Criteria Unacceptable Below 70% F

Fair 70-79% C

Proficient 80-89% B

Exemplary 90-100% A

1. Suggest a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls in the emerging markets to reduce risk,

Did not submit or incompletely suggested a methodology to supplement the traditional methods for evaluating the capital investments

Partially suggested a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls in the emerging

Satisfactorily suggested a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls

Thoroughly suggested a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls

http://www.johnsoncontrols.com/

ACC 560 – Assignments and Rubrics

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providing a rationale of how risk will be reduced. Weight: 20%

of Johnson Controls in the emerging markets to reduce risk; did not submit or incompletely provided a rationale of how risk will be reduced.

markets to reduce risk; partially provided a rationale of how risk will be reduced.

in the emerging markets to reduce risk; satisfactorily provided a rationale of how risk will be reduced.

in the emerging markets to reduce risk; thoroughly provided a rationale of how risk will be reduced.

Did not submit or incompletely assessed the potential impact of inflation on planned capital investments in China and did not submit or incompletely examined approaches for an accurate evaluation of the investments; did not submit or incompletely suggested how this knowledge may impact management’s decisions.

Partially assessed the potential impact of inflation on planned capital investments in China and partially examined approaches for an accurate evaluation of the investments; partially suggested how this knowledge may impact management’s decisions.

Satisfactorily assessed the potential impact of inflation on planned capital investments in China and satisfactorily examined approaches for an accurate evaluation of the investments; satisfactorily suggested how this knowledge may impact management’s decisions.

Thoroughly assessed the potential impact of inflation on planned capital investments in China and thoroughly examined approaches for an accurate evaluation of the investments; thoroughly suggested how this knowledge may impact management’s decisions.

Did not submit or incompletely contrasted the modifications you would make in evaluating the projects to increase internal capacity in North America to evaluating expansion projects in the global market; did not submit or incompletely evaluated how this information will impact the decisions made related to expansion.

Partially contrasted modifications you would make in evaluating the projects to increase internal capacity in North America to evaluating expansion projects in the global market; partially evaluated how this information will impact the decisions made related to expansion.

Satisfactorily contrasted modifications you would make in evaluating the projects to increase internal capacity in North America to evaluating expansion projects in the global market; satisfactorily evaluated how this information will impact the decisions made related to expansion.

Thoroughly contrasted modifications you would make in evaluating the projects to increase internal capacity in North America to evaluating expansion projects in the global market; thoroughly evaluated how this information will impact the decisions made related to expansion.

4. Examine the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls and how this approach can provide a competitive advantage for the company. Weight: 20%

Did not submit or incompletely examined the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls; did not submit or incompletely examined how this approach can

Partially examined the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls; partially examined how this approach can provide a competitive advantage for the company.

Satisfactorily examined the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls; satisfactorily examined how this approach can provide a competitive

Thoroughly examined the benefits of using sensitivity analysis in evaluating the projects for Johnson Controls; thoroughly examined how this approach can provide a competitive

ACC 560 – Assignments and Rubrics

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provide a competitive advantage for the company.

advantage for the company.

5. 3 references Weight: 5%

No references provided

Does not meet the required number of references; some or all references poor quality choices.

Meets number of required references; all references high quality choices.

Exceeds number of required references; all references high quality choices.

6. Clarity, writing mechanics, and formatting requirements Weight: 10%

More than 6 errors present

5-6 errors present 3-4 errors present 0-2 errors present

ACC 560 – Student Notes

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Weekly Course Schedule

The purpose of the course schedule is to give you, at a glance, the required preparation, activities, and evaluation components of your course. For more information about your course, whether on-ground or online, access your online course shell.

The expectations for a 4.5 credit hour course are for students to spend 13.5 hours in weekly work. This time estimate includes preparation, activities, and evaluation regardless of the delivery mode.

Instructional Materials

In order to be fully prepared, obtain a copy of the required textbooks and other instructional materials prior to the first day of class. When available, Strayer University provides a link to the first three (3) chapters of your textbook(s) in eBook format. Check your online course shell for availability.

Review the online course shell or check with your professor to determine whether Internet-based assignments and activities are used in this course.

Strayer students are encouraged to purchase their course materials through our designated Strayer Bookstore. http://www.strayerbookstore.com If a lab is required for the course, the Strayer Bookstore is the only vendor that sells the correct registration code so that Strayer students may access labs successfully.

Discussions

To earn full credit in an online threaded discussion, students must have one original post and a minimum of one other post per discussion thread.

Please note: Material in the online class will be made available on the previous Thursday. As it is always possible that students could lose their work due to unforeseen circumstances, it is a best practice to routinely save a working draft in a separate file before posting in the course discussion area. Professors hold discussions during class time for on-ground students. Check with your professor if any additional discussion participation is required in the online course shell outside of class hours.

Tests

Tests (quizzes, midterm and final exams, essay exams, lab tests, etc.) are available for student access and completion through the online course shell. Check the online course shell to determine how you are expected to take the tests.

 Online students are to complete the test by Monday 9:00 a.m. Details regarding due dates are posted in the Blackboard Calendar tool.

 On-ground students are to complete the tests after the material is covered and before the next class session.

Assignments

A standardized performance grading rubric is a tool your professor will use to evaluate your written assignments. Review the rubric before submitting assignments that have grading rubrics associated with them to ensure you have met the performance criteria stated on the rubric.

Grades are based on individual effort. There is no group grading; however, working in groups in the online or on-ground classroom is acceptable.

Assignments for online students are always submitted through the online course shell. On-ground professors will inform students on how to submit assignments, whether in paper format or through the online course shell.

http://www.strayerbookstore.com/

ACC 560 – Student Notes

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Resources

The Resource Center navigation button in the online course shell contains helpful links. Strayer University Library Resources are available here as well as other important information. You should review this area to find resources and answers to common questions.

Technical support is available for the following:

 For technical questions, please contact Strayer Online Technical Support by logging in to your

iCampus account at https://icampus.strayer.edu/login and submitting a case under “Student

Center,” then “Submit Help Ticket.” If you are unable to log in to your iCampus account, please

contact Technical Support via phone at (877) 642-2999.

 For concerns with your class, please access the Solution Center by logging in to your iCampus

account at https://icampus.strayer.edu/login and submitting a case under “Student Center,” then

“Submit Help Ticket.” If you are unable to log in to your iCampus account, please contact the IT

Help Desk at (866) 610-8123 or at mailto:[email protected].

TurnItIn.com is an optional online tool to assess the originality of student written work. Check with your professor for access and use instructions.

The Strayer Policies link on the navigation bar in the online course shell contains academic policies. It is important that students be aware of these policies.

https://icampus.strayer.edu/login

mailto:[email protected]

ACC 560 – Appendix

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