Positive Corporate Culture

Positive Corporate

Positive Corporate Culture

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Positive Corporate Culture

The corporate culture refers to the combined attitudes and behaviors of the people in a corporation. The type of culture in a business can impact the productivity and effectiveness of the management and workers. A positive corporate culture results in motivated and satisfied workers that strive to see the company succeed. A negative corporate culture results in poor employee morale and lowered productivity. The management is responsible for creating a culture where employees can thrive. When managers create a positive work culture they have established a place where workers can be their most productive.

Research show that is the employee is unhappy they will treat the customer poorly (Morrell, 2011). Unhappy employees have a negative impact on the business. Happy employees treat customers kindly and with care resulting in loyalty and increased sales. When it is clear that the management cares about the employees it will result in employees going above and beyond to ensure the company reaches their goals. Happy employees support the vision and the mission of the company and do not seek employment elsewhere.

The characteristics of the happy employee are a willingness to ensure tasks are accomplished and all goals are reached. Happy employees understands their responsibilities in the company and is respected and treated well by the management. The happy employee is confident in their role and is always treated with fairness and respect. They are motivated, productive and satisfied. Typically, a happy employee completes necessary duties and responsibilities with little direction (Long, 2014). They feel supported by the management and will be enthusiastic about completing their duties.

When employees are unhappy the end result will be high employee turnover. High employee attrition can have a negative impact on the organization. If an organization constantly has to train and hire employees it impacts the daily operations of the business, the corporate culture, and requires the expenditure of funds for continuously training new employees. When the management establishes a positive work culture there will be fewer employees leaving the company. Managers create a positive work culture through example and encouraging fair and kind treatment amongst the workers.

A manager can create a positive work environment by creating relationships with employees and allowing for a happy but productive work environment. Businesses that focus solely on the bottom line do not focus on the needs of the employee but on the needs of the business. These businesses will not have long term success. Applebee’s is a good example of a company creating a positive work culture that results in major success (Coffee, 2013). The employees at Applebee’s are encouraged to be happy and friendly to each other and to their guests. This friendly and happy environment has resulted in a company with over 2400 locations across the globe.

It is essential to have a positive work culture in order for any business to be a success. The leader creates the positive work environment by establishing core values that are easily embraced by the employees and encouraging a conflict free environment. When the leader is negative the employees will be negative but is the management creates an environment where everyone is friendly and respectful, employees will be happy leading to a positive work environment. If an organization has a negative work environment it will impact every aspect of the organization.

Improving a negative work culture will improve productivity and boast employee morale. The negative work culture can be changed through a new clear vision focused on everyone in the organization treating each other with respect and dignity (Morrell, 2011). The HR department must select people that are friendly and outgoing and avoid hiring employees that display a tendency to be negative. In order to improve a negative work culture the management must focus on encouraging everyone to display friendly and welcoming behavior to other employees and customers. The negative work environment leads to employees that have no interest in seeing the business succeed.

The management must establish an open door policy and establish effective ways to manage any conflict. When employees have a voice it leads to less conflict and happier employees. This includes encouraging employees to engage in social interactions and always keeping employees informed about new changes. Lastly employees should always be recognized for their hard work through praise and rewards. Rewards can come in the form of raises, bonuses, and career advancement. When employees are rewarded for their hard work they feel appreciated which leads to higher job satisfaction.

The positive corporate culture will only lead to positive benefits for both the employee and the employer. When employees are happy and satisfied it is displayed in their behavior in the work environment. A positive corporate culture results in higher productivity and strong customer loyalty which in turn results in a successful and profitable business.

References

Coffee, P. (2013). Applebee’s Makes the Most of Its ‘Casual’ Reputation. Retrieved October 7,

2014 from http://www.mediabistro.com/prnewser/applebees-makes-the-most-of-its-casual

Long, N. (2014). Characteristics of a Happy Employee. Retrieved October 7, 2014 from

http://smallbusiness.chron.com/characteristics-happy-employee-10301.html

Morrell, K. (2011). Six Ways to Create a Positive Work Culture. Retrieved October 7, 2014 from

https://www.americanexpress.com/us/small-business/openforum/articles/6-ways-to-create