Organisational Behaviour

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INPUT

Environment

• Stakeholders
• Industry Trends
• Competitors
• Customers/

Clients

• Suppliers
• Larger Org.

Resources

• Financial
• People
• Technology
• Information
• Intangible
• Facilities

History

• Key Decisions & Events
• Change History
• Underlying Assumptions

PERFORMANCE

Organization

• Goal Attainment
• Resource Utilization
• Adaptability

Group/Unit

• Performance
• Collaboration/

Conflict

Individual

• Performance
• Membership Behavior
• Affective Responses

LEADERSHIP

• Envisioning
• Energizing
• Enabling
• Aligning

Feedback

STRATEGY

• Vision
• Mission
• Competitive Advantage
• Core Competencies
• Objectives & Measures
• Core Values
• Strategic Initiatives
• Action Plans

INFORMAL

ORGANIZATION

• Managers’ Actual Behavior
• Informal Working Arrangements
• Values, Beliefs, & Norms
• Cliques & Coalitions
• Communication and Influence Patterns

WORK

• Knowledge/Skills Needed
• Information Processing Requirements/Uncertainty
• Inherent Rewards
• Impact of Strategy

INDIVIDUALS

• Knowledge & Skills Possessed
• Needs & Preferences
• Reward Expectancies
• Demographics
• Background Factors

FORMAL

STRUCTURES

& SYSTEMS

• Macro Structure
• Job & Team Design
• Workflows
• Linking Mechanisms
• Systems:

For Work - IT, M&P, Budget

For People - Careers,

Benefits, Compen-

sation, Training,

Staffing

OUTPUT

THE ORGANIZATION PERFORMANCE MODEL (OPM)

Feedback

Feedback

Objectives