Information Technology PROJECT MANAGEMENT

RUNNING CASE – Chapter 8

The Recreation and Wellness Intranet Project team is working hard to ensurethat the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Tony Prince, wants to make sure they’re not forgetting any requirements that might affect how different people view the quality of the project. He knows that the project’s sponsor and other senior managers are most concerned with getting people to use the system, improve their health, and reduce healthcare costs. System users will want the system to be very user-friendly, informative, fun to use, and fast.

Tasks

1. Develop a list of quality standards or requirements related to meeting the stakeholder expectations described above. Also provide a brief description of each requirement. For example, a requirement might be that 90 percent of employees have logged into the system within two weeks after the system rolls out.

2. Based on the list created for Task 1, determine how you will measure progress on meeting the requirements. For example, you might have employees log into the system as part of the training program and track who attends the training. You could also build a feature into the system to track usage by user name, department, and so on.

3. After analyzing survey information, you decide to create a Pareto diagram to easily see which types of recreational programs and company-sponsored classes most people were interested in. First, create a spreadsheet in Excel using the data in the table below. List the most frequently requested programs or classes first. Use the Excel Templlate called pareto_chart and check your entries so your resulting chart looks similar to the one below.

4. Summarize your findings in a 700 word minimum, APA formatted, Word document.

5. Any Excel documents and/or screenshots created to display your tasks need to be copied and pasted into

the Word document at the end of the summary, and the assignment should be submitted as one

document.

Requested Programs/Classes	# of times requested
Walking program	7,115
Volleyball program	2,054
Weight reduction class	8,875
Stop smoking class	4,889
Stress reduction class	1,894
Soccer program	3,297
Table tennis program	120
Softball program	976

Figure 8-1. Sample Pareto Diagram