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Question 1. 1. What principle helps preserve the concept of an unbroken line of authority? (Points : 1)

span of control departmentalization cross-functionality centralization unity of command

Question 2. 2. What is the basis by which jobs are grouped? (Points : 1)

social clustering span of control work specialization centralization departmentalization

Question 3. 3. An aircraft manufacturer with a strong presence in the United States is looking to expand its market overseas. The firm currently sells its aircraft to several airlines in the United Kingdom, but now wants to establish manufacturing units in the European Union (E.U.) in order to acquire a bigger share in the European market. Hence, it plans to merge with a British aircraft manufacturer. Which of the following, if true, would weaken the company's decision to merge with the British manufacturer? (Points : 1)

Merging with the British manufacturer would increase its profits considerably. There is increasing economic uncertainty in its U.S. market. The preferences of airline customers in Europe and the U.S. are similar. There is a striking difference in the organizational cultures of the two firms. A competitor in the U.S. market recently went out of business.

Question 4. 4. An employee of a publishing company which publishes social science journals. The company is dominated by low risk taking and high attention to detail. The employee’s department is committed to high team orientation and provides many team-building activities in which the employee and other department members work together and socialize. Which of the following statements best describes this employee’s department? (Points : 1)

His department is an example of a primary microcosm. His department's culture is stronger than the dominant culture in the organization. His department has developed a subculture. His department's culture is undefined. His department's culture has low stability.

Question 5. 5. Which choices explain the most likely organizational structure and culture given the following scenario: A company has just expanded their product and service lines by acquiring several smaller companies spread out over several countries. While they have product line experts in-house, they are acquiring experts in logistics and production. They want to decentralize decision-making and empower employees closer to the customers with resolving problems and improving the product and services. How can they best integrate these new experts into the existing framework if they start out in a hierarchical structure? (Points : 1)

bureaucratic and organic bureaucratic and mechanistic boundaryless and matrix virtual and functional

Question 6. 6. A plant manager organizes a plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments. The plant is departmentalized on the basis of what? (Points : 1)

target customer product function geography service

Question 7. 7. What is provided by a strong culture that ensures everyone is focused in the same company direction when formal authority and control systems are reduced? (Points : 1)

rules and regulations shared meaning rituals socialization rigid hierarchy

Question 8. 8. What does the OCAI help organizations determine? (Points : 1)

The extent of cultural changes needed. The differences inherent in the values of the respondents. Cultural differences based on demographics. Expected cultural values of employees versus management

Question 9. 9. Which of the following statements is true regarding the functions of culture in an organization? (Points : 1)

It hinders the generation of commitment to something larger than individual self-interest among employees. It conveys a sense of identity for organization members. It reduces the stability of the organizational system. It reduces distinctions between one organization and others. It does not affect employees' attitudes and behavior.

Question 10. 10. A chain of discount stores employs thousands of people and pays most of them at the minimum wage rate. Following a federally mandated increase of the minimum wage rate, this chain store’s operating costs increased considerably. Yet, the chain's profits increased markedly. Which of the following, if true, helps explain this situation? (Points : 1)

The company’s plans to expand its market by opening stores in adjoining states. Recently, two new competitors entered the market. The company’s operating costs, other than wages, increased substantially after the increase in the minimum wage rate went into effect. Over half of the company’s operating costs consist of payroll expenditures; yet only a small percentage of those expenditures go to pay management salaries. The company’s customer base is made up primarily of people who earn a minimum wage or who depend on the earnings of others who earn a minimum wage.

Question 11. 11. Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called what? (Points : 1)

micro-cultures subcultures divisional cultures microcosms countercultures

Question 12. 12. Which organizational structure is best suited to an innovation strategy and a culture based on team orientation? (Points : 1)

Bureaucratic Virtual Boundaryless Organic

Question 13. 13. A parts supplier has separate departments for government aircraft and contracts, large commercial aircraft clients, and small personal aircraft clients. This is an example of departmentalization on the basis of what? (Points : 1)

product function geography customer service

Question 14. 14. What term refers to the shared perceptions organizational members have about their organization and work environment. (Points : 1)

organizational climate institutionalization microcosm groupthink organizational apprehension

Question 15. 15. If the company espouses that all employees should act on their conscience what ethical approach are they using? (Points : 1)

Virtue ethics. The consequentialist approach Act utilitarianism The Nonconsequentialist approach

Question 16. 16. Which of the following cultural values would explain the choice of an organic organizational structure? (Points : 1)

high uncertainty avoidance low uncertainty avoidance high power-distance high masculinity

Question 17. 17. Which of the following is most likely to be a characteristic of an organization pursuing a cost-minimization strategy? (Points : 1)

lack of tight control wide span of control low work specialization high centralization low formalization

Question 18. 18. A consumer products company has separate departments for their food products, baby products, and cleaning products. This is an example of departmentalization by what? (Points : 1)

function process geography product interest

Question 19. 19. Organizations following what type of strategy try to both minimize risk and maximize opportunity for profit, moving into new products or new markets only after innovators have proven their viability. (Points : 1)

innovation cost-cutting imitation organic mechanistic

Question 20. 20. The process of socialization consists of three stages including what stage? (Points : 1)

metamorphosis pre-encounter evaluation post-arrival post-encounter

Question 21. 21. Which of the following terms refers to the rights inherent in a managerial position to give orders and expect them to be obeyed? (Points : 1)

chain of command authority power span of control leadership

Question 22. 22. If a company is located in South America, what cultural factor would explain the company’s choice of a mechanistic structure? (Points : 1)

high individualism low masculinity short term orientation high power distance

Question 23. 23. The Competing Values Framework helps to determine which of the following? (Points : 1)

The difference between the culture and the organizational climate. The relationship of the external impact factors and the internal impact factors. The preferred change process. The difference between the current and preferred culture.

Question 24. 24. The difference between organizational culture and organizational climate is: (Points : 1)

The organizational climate is a permanent state that can be changed only through a cultural change. The organizational culture is affected solely by external events vs. the climate affected by internal events. The organizational culture is more of a stable state versus the climate which tends to be temporary. The organizational climate is influenced more by external events than the culture.

Question 25. 25. Who helped develop virtue ethics? (Points : 1)

Pythagoras and Athena Shaw and Burns Emmanuael Kant and Isaac Newton Aristotle and Confucius

Question 26. 26. A sales representative for his company is attending a company training program about the types of expenses that are considered legal deductions for tax purposes, and how to distinguish between personal expenses and business expenses. He is attending training to improve what sort of skills? (Points : 1)

literacy problem-solving interpersonal ethical technical

Question 27. 27. Ethics is the study of what? (Points : 1)

Good and bad behavior in everyday life Values related to moral conduct Responsibilities in the workplace based on virtues. Consideration of the priorities of the majority and subsequent behavior.

Question 28. 28. In a manufacturing company managers are expected to fully document all decisions, and to provide detailed data to support any recommendations. Also, entrepreneurial thinking is dissuaded. Which characteristic of organizational culture describes this aspect of a manager’s job at this company? (Points : 1)

low team orientation high aggressiveness low risk-taking low outcome orientation high people orientation

Question 29. 29. The Code of Ethics has been posted on the company website. Which ethical approach is used based on this passage that appears in the company code of ethics? "When in doubt please the customer." (Points : 1)

the Consequentialist approach. Ethical egoism the virtue ethics approach the non-consequentialist approach

Question 30. 30. The primary or dominant values that are accepted throughout the organization are known as what? (Points : 1)

foundational traits core values shared values institutional traits unique values

Time Remaining:

Bottom of Form

Question 1.

What principle helps preserve the concept of an unbroken line of authority?

(Points : 1)

span of control

departmentalization

cross

functionality

centralization

unity of command

Question 2.

What is the basis by which jobs are grouped?

(Points : 1)

social clustering

span of control

work specialization

centralization

departmentalization

Question 3.

An aircraft manufacturer with a strong presence in the United States is looking

to expand its market overseas. The firm currently

sells its aircraft to several airlines in the

United Kingdom, but now wants to establish manufacturing units in the European Union (E.U.)

in order to acquire a bigger share in the European market. Hence, it plans to merge with a

British aircraft manufactur

er. Which of the following, if true, would weaken the company's

decision to merge with the British manufacturer? (Points : 1)

Merging with the British manufacturer would increa

se its profits considerably.

There is increasing economic uncertainty in its U.S. market.

The pref

erences of airline customers in Europe and the U.S. are similar.

There is a striking difference in the organizational cultures of the two firms.

A competitor in the U.S. market recently went out of business.

Question 4.

An employee of a publishing company which publishes social

science journals.

The company is dominated by low risk taking and high attention to detail. The employee’s

department is committed to high team orientation and provides many team

building activities

in which the employee and other department members work t

ogether and socialize. Which of

the following statements best describes this employee’s department? (Points : 1)