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11/6/2014

INPUT

Environment

Stakeholders

Industry Trends

Competitors

Customers/

Clients

Suppliers

Larger Org.

Resources

Financial

People

Technology

Information

Intangible

Facilities

History

Key Decisions & Events

Change History

Underlying Assumptions

PERFORMANCE

Organization

Goal Attainment

Resource Utilization

Adaptability

Group/Unit

Performance

Collaboration/

Conflict

Individual

Performance

Membership Behavior

Affective Responses

LEADERSHIP

Envisioning

Energizing

Enabling

Aligning

Feedback

STRATEGY

Vision

Mission

Competitive Advantage

Core Competencies

Objectives & Measures

Core Values

Strategic Initiatives

Action Plans

INFORMAL

ORGANIZATION

Managers’ Actual Behavior

Informal Working Arrangements

Values, Beliefs, & Norms

Cliques & Coalitions

Communication and Influence Patterns

WORK

Knowledge/Skills Needed

Information Processing Requirements/Uncertainty

Inherent Rewards

Impact of Strategy

INDIVIDUALS

Knowledge & Skills Possessed

Needs & Preferences

Reward Expectancies

Demographics

Background Factors

FORMAL

STRUCTURES

& SYSTEMS

Macro Structure

Job & Team Design

Workflows

Linking Mechanisms

Systems:

For Work - IT, M&P, Budget

For People - Careers,

Benefits, Compen-

sation, Training,

Staffing

OUTPUT

THE ORGANIZATION PERFORMANCE MODEL (OPM)

Feedback

Feedback

Objectives