Urgent Assignment needed

Collaborative Project 8: Refuse Claim Letter, 300-500 words Group members are to look again at the letter they submitted for the last assignment (Collaborative Project 7: Claim Letter). After reading it over carefully, write a letter refusing to grant its claim. For the Refuse Claim Letter, you’ll need to pretend that you’re now in Benjin Hawass’s place. You’ve received an articulate letter that presents accurate facts, but you still need to refuse its claim. Your CEO has refused to allow the company do “donate” $2,000 worth of labor and material to this charitable cause now; your company cannot afford it any longer. As Benjin Hawass, you are in a tight position. You must refuse this claim, but you must also work hard to retain this long-standing customer. You also work for a company that can’t afford to lose money. Be firm yet kind. Use an indirect pattern to organize your letter; this is, after all, bad news that the reader won’t want to hear. Review Chapter 17 for additional information on writing successful business letters. A successful Refuse Claim Letter will:

• Conform to business letter format, including addresses for writer and reader, correct date format, correct line spacing, and correct margin justification.

• Organize its content into logical paragraphs using an indirect pattern. • Display professional and appropriate tone (firm but kind). • Offer valid and thoroughly explained reasons for the refusal. • Refer to information from the original claim letter. • Cushion the bad news, perhaps suggesting a compromise. • Present material with concision, clarity, and fluency.