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BUS 100 – Assignments and Rubrics

© 2014 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University. BUS 100 Student Version 1148 (1195 8-15-2014) Final

Assignment 1: Fundamentals of Effective Communication in the Workplace Due Week 5 and worth 80 points Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations. Employees must know how to express business issues effectively when writing reports and emails. Understanding the benefits of effective communication helps businesses to develop a workforce that is able to communicate effectively with coworkers, customers, and suppliers and increase productivity. Write a one to two (1-2) page paper in which you:

1. Describe a time when you experienced effective communication in a business environment. 2. Discuss at least three (3) reasons why you perceived the communication to be effective, and

explain the resulting impact to the business. Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Explain the elements that foster effective communication in business. • Use technology and information resources to research issues in business. • Write clearly and concisely about business issues using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 80 Assignment 1: Fundamentals of Effective Communication in the Workplace

Criteria Unacceptable Below 60% F

Meets Minimum

Expectations 60-69% D

Fair

70-79% C

Proficient 80-89% B

Exemplary 90-100% A

1. Describe a time when you experienced effective communication in a business environment. Weight: 45%

Did not submit or incompletely described a time when you experienced effective communication in a business environment.

Insufficiently described a time when you experienced effective communication in a business environment.

Partially described a time when you experienced effective communication in a business environment.

Satisfactorily described a time when you experienced effective communication in a business environment.

Thoroughly described a time when you experienced effective communication in a business environment.

2. Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to

Did not submit or incompletely discussed at least three (3) reasons why you perceived the

Insufficiently discussed at least three (3) reasons why you perceived the

Partially discussed at least three (3) reasons why you perceived the

Satisfactorily discussed at least three (3) reasons why you perceived the

Thoroughly discussed at least three (3) reasons why you perceived the

BUS 100 – Assignments and Rubrics

the business. Weight: 45%

communication to be effective, and did not submit or incompletely explained the resulting impact to the business.

communication to be effective, and insufficiently explained the resulting impact to the business.

communication to be effective, and partially explained the resulting impact to the business.

communication to be effective, and satisfactorily explained the resulting impact to the business.

communication to be effective, and thoroughly explained the resulting impact to the business.

3. Clarity, writing mechanics, and formatting requirements Weight: 10%

More than 8 errors present

7-8 errors present

5-6 errors present

3-4 errors present

0-2 errors present

BUS 100 – Assignments and Rubrics

Assignment 2: Ethical and Socially Responsive Business Due Week 10 and worth 120 points Because of the human aspect of ethics and its links to business success, corporate leaders must be careful about their behaviors, and how they address problems. For this assignment, you must select the code of ethical conduct for one (1) of the following restaurants:

• Cheesecake Factory (http://investors.thecheesecakefactory.com/phoenix.zhtml?c=109258&p=irol-govconduct)

• Ruby Tuesday (http://phx.corporate-ir.net/phoenix.zhtml?c=83799&p=irol-govHighlights) • Chipotle (http://ir.chipotle.com/phoenix.zhtml?c=194775&p=irol-govConduct)

As a basis for your written assignment, you will assume that you are the CEO of your chosen restaurant. Be sure to identify the restaurant you have chosen in your written paper. Write a two to three (2-3) page paper in which you:

1. Describe key areas of the selected company’s code of conduct that are of significant importance to the business, and explain why.

2. Explain the key steps that the company should take to ensure that employees follow the code of conduct.

3. Suggest three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

4. Use at least two (2) quality resources. Note: Wikipedia does not qualify as a quality resource. Your assignment must follow these formatting requirements:

The specific course learning outcomes associated with this assignment are:

• Discuss the roles of ethics and social responsibilities in business. • Use technology and information resources to research issues in business. • Write clearly and concisely about business issues using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 120 Assignment 2: Ethical and Socially Responsive Business

Criteria Unacceptable Below 60% F

Meets Minimum

Expectations 60-69% D

Fair

70-79% C

Proficient 80-89% B

Exemplary 90-100% A

1. Describe key areas of the selected company’s code of conduct that are of significant importance

Did not submit or incompletely described key areas of the selected

Insufficiently described key areas of the selected company’s

Partially described key areas of the selected company’s

Satisfactorily described key areas of the selected company’s

Thoroughly described key areas of the selected company’s

BUS 100 – Assignments and Rubrics

to the business, and explain why. Weight: 25%

company’s code of conduct that are of significant importance to the business, and did not submit or incompletely explained why.

code of conduct that are of significant importance to the business, and insufficiently explained why.

code of conduct that are of significant importance to the business, and partially explained why.

code of conduct that are of significant importance to the business, and satisfactorily explained why.

code of conduct that are of significant importance to the business, and thoroughly explained why.

2. Explain the key steps that the company should take to ensure that employees follow the code of conduct. Weight: 30%

Did not submit or incompletely explained the key steps that the company should take to ensure that employees follow the code of conduct.

Insufficiently explained the key steps that the company should take to ensure that employees follow the code of conduct.

Partially explained the key steps that the company should take to ensure that employees follow the code of conduct.

Satisfactorily explained the key steps that the company should take to ensure that employees follow the code of conduct.

Thoroughly explained the key steps that the company should take to ensure that employees follow the code of conduct.

3. Suggest three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates. Weight: 30%

Did not submit or incompletely suggested three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

Insufficiently suggested three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

Partially suggested three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

Satisfactorily suggested three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

Thoroughly suggested three (3) ways in which the restaurant can engage in socially responsive activities in the community within which it operates.

4. 2 references Weight: 5%

No references provided

Does not meet the required number of references; all references poor quality choices.

Does not meet the required number of references; some references poor quality choices.

Meets number of required references; all references high quality choices.

Exceeds number of required references; all references high quality choices.

5. Clarity, writing mechanics, and formatting requirements Weight: 10%

More than 8 errors present

7-8 errors present

5-6 errors present

3-4 errors present

0-2 errors present

BUS 100 – Student Notes

Weekly Course Schedule The purpose of the course schedule is to give you, at a glance, the required preparation, activities, and evaluation components of your course. For more information about your course, whether on-ground or online, access your online course shell.

The expectations for a 4.5 credit hour course are for students to spend 13.5 hours in weekly work. This time estimate includes preparation, activities, and evaluation regardless of the delivery mode.

Instructional Materials In order to be fully prepared, obtain a copy of the required textbooks and other instructional materials prior to the first day of class. When available, Strayer University provides a link to the first three (3) chapters of your textbook(s) in eBook format. Check your online course shell for availability.

Review the online course shell or check with your professor to determine whether Internet-based assignments and activities are used in this course.

Strayer students are encouraged to purchase their course materials through our designated Strayer Bookstore. http://www.strayerbookstore.com If a lab is required for the course, the Strayer Bookstore is the only vendor that sells the correct registration code so that Strayer students may access labs successfully.

Discussions To earn full credit in an online threaded discussion, students must have one original post and a minimum of one other post per discussion thread. Please note: Material in the online class will be made available three weeks at a time to allow students to work ahead, however, faculty will be focused on and responding only to the current calendar week. As it is always possible that students could lose their work due to unforeseen circumstances, it is a best practice to routinely save a working draft in a separate file before posting in the course discussion area. Professors hold discussions during class time for on-ground students. Check with your professor if any additional discussion participation is required in the online course shell outside of class hours.

Tests Tests (quizzes, midterm and final exams, essay exams, lab tests, etc.) are available for student access and completion through the online course shell. Check the online course shell to determine how students are expected to take the tests. Do not change these questions or their point values in any way. This disrupts the automated grade book preset in the online course shell.

• Online students are to complete the test by Monday 9:00 a.m. Details regarding due dates are posted in the Blackboard Calendar tool.

• On-ground students are to complete the tests after the material is covered and before the next class session.

Assignments A standardized performance grading rubric is a tool your professor will use to evaluate your written assignments. Review the rubric before submitting assignments that have grading rubrics associated with them to ensure you have met the performance criteria stated on the rubric.

Grades are based on individual effort. There is no group grading; however, working in groups in the online or on-ground classroom is acceptable.

BUS 100 – Student Notes

Assignments for online students are always submitted through the online course shell. On-ground professors will inform students on how to submit assignments, whether in paper format or through the online course shell.

Resources The Resource Center navigation button in the online course shell contains helpful links. Strayer University Library Resources are available here as well as other important information. You should review this area to find resources and answers to common questions.

Technical support is available for the following:

• For technical questions, please contact Strayer Online Technical Support by logging in to your iCampus account at https://icampus.strayer.edu/login and submitting a case under “Student Center,” then “Submit Help Ticket.” If you are unable to log in to your iCampus account, please contact Technical Support via phone at (877) 642-2999.

• For concerns with your class, please access the Solution Center by logging in to your iCampus account at https://icampus.strayer.edu/login and submitting a case under “Student Center,” then “Submit Help Ticket.” If you are unable to log in to your iCampus account, please contact the IT Help Desk at (866) 610-8123 or at mailto:[email protected].

TurnItIn.com is an optional online tool to assess the originality of student written work. Check with your professor for access and use instructions.

The Strayer Policies link on the navigation bar in the online course shell contains academic policies. It is important that students be aware of these policies.