homework for prof.weru
sss87
memo__document_formats-5.pptxEffective Business Writing and Memo Formats
Memos
Memos go to people inside your organization
Goal of business writing:
TO BE AUDIENCE CENTERED
Read-ability
Scan-ability
Clarity
Goals of Document Design
Skimmable
Uncluttered
Easy for the eye
Use of white space
Bullet points/ lists
Chunked paragraphs
Headings
Friendly sentence structure (language is plain and clear)
Lead the reader through
the document
Clear subject line
Headings
Parallel structure (outline)
Create internal organization with a clear introduction and conclusion
Internal Organization
Introduction
Provide an opening
Introduce the topic
Include a thesis statement that sets up the main points to be covered
Conclusion
Summarize
Review the main points
Tie it all together for the reader
Offer a sense of finality or resolution
intro
details conclusion
Elements of Memo Format
Format
Never indent paragraphs
Date, To, From, and a Subject Line are blocked to the left
Use subject headings, white space, and bullet points for read-ability
No Salutation (Dear) or “Complimentary Close” (Sincerely)
Memos eliminate salutation and formal signature
Sender initials next to their name in the header to certify authenticity
Punctuation
punctuate header block with a colon
