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Thesis and Outline

Rasmussen College

Jordan Townsend

1. The Issue: Providing affordable, convenient, and high quality of care to patients.

Thesis: The heath care company I have selected for my course project is Metro Dental Care. As a patient at Metro, I personally believe that Metro Dental Care is one of the best dental clinics around, and that’s why I have chosen this company. Metro Dental Care measures their results by recording patient satisfaction. Managing financial reports, and the quality of service they provide to their customers.

I. Introduction

A. Measures the effectiveness

B. Results

C. Use data to implement quality improvement.

II. Body

A. Measure the effectiveness by patient feedback through email, postcards, and patient’s satisfaction surveys that are sent out yearly.

B. Results are measured by performing exams, probing of gums to see the improvement of patient’s dental health.

C. Managers measure the financial data by running financial reports every month to see if they met their forecasted goals.

III. Conclusion

A. Metro Dental Care focuses on making it convenient for their patients and providing affordable dental services for families, children and seniors. Furthermore, measuring the effectiveness of their results by patient feedback through email, postcards, and patient’s satisfaction surveys that are sent out yearly.

Reference:

Metro Dentalcare. (n.d.). Metro-Dental Care. Retrieved 2012, from http://www.metro-dentalcare.com/

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