Human resources
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humanresou4.docx1.
Which of the following is TRUE when using performance feedback?
Answer
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Performance feedback should be used in a session no more than once per year. |
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Managers and employees should be well prepared during a session of performance feedback. |
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Employees should not be permitted to voice their opinions during a session of performance feedback. |
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Content should emphasize personality not behaviors during a session of performance feedback. |
4 points
Question 2
1.
Which of the following is an ethical issue that may result from using performance management systems?
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Avoidance of discrimination |
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Protection of employee privacy |
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Monitor and improve employee productivity |
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Information for employee development |
4 points
Question 3
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Lawsuits related to discrimination or unjust dismissal may arise if:
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an employee feels decisions were based on traits other than behavior or performance. |
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there is a defensible performance management system based on valid job analysis. |
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an employee can have upper level managers review evaluations or request an appeal. |
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requirements for job success are clearly communicated to employees. |
4 points
Question 4
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Training traditionally focuses on:
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preparing employees for other jobs in the organization. |
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increasing employees' ability to move into jobs that may not exist yet. |
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helping employees prepare for changes in current jobs and responsibilities. |
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helping employees improve their performance in their current job. |
4 points
Question 5
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Which of the purposes of performance management is to help the organization achieve its business objectives?
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Strategic purpose |
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Administrative purpose |
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Developmental purpose |
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Managerial purpose |
4 points
Question 6
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Succession planning is a form of employee development that is:
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designed to help women and minorities break through the glass ceiling. |
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designed to identify high potential employees to fill top management positions. |
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designed to help current managers use skills successfully in managing. |
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designed to help employees gain exposure to a more diverse set of problems. |
4 points
Question 7
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A basic career management system involves the following steps:
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fit with strategy, validity, reliability, acceptability, and specific feedback. |
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fit with strategy, validity, goal setting, action planning, and follow-up. |
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data gathering, feedback, performance, ranking, and specific feedback. |
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data gathering, feedback, goal setting, action planning, and follow-up. |
4 points
Question 8
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Part of planning an effective performance management system includes the following criteria:
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fit with strategy, validity, reliability, acceptability, and specific feedback. |
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fit with strategy, validity, goal setting, action planning, and follow-up. |
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data gathering, feedback, performance, ranking, and specific feedback. |
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data gathering, feedback, goal setting, action planning, and follow-up. |
4 points
Question 9
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The process that managers use to ensure employee activities contribute to organizational goals is called:
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project management. |
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total quality management. |
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management by objectives. |
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performance management. |
4 points
Question 10
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The Myers-Briggs Type Indicator, assessment centers, benchmarks, and the 360-degree feedback are all examples of what?
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Job experiences |
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Formal education |
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Types of assessment |
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Interpersonal relationships |
11. Define the three broad purposes for performance management, and provide an example of a situation that relates to each purpose. Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
12. Discuss the importance of legal compliance with federal employment laws and regulations as well as ethical issues that govern appraisals and performance management. Provide examples. Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
