20 MCQ's

Question 1 Accidents and illnesses that must be reported are those that:  A. result in deaths. B. cause the employee to miss work. C. require treatment by a physician. D. All of the above

Question 2 The color __________ is used to color-code areas where there is a danger of fire.  A. gray B. orange C. red D. green

Question 3 Conflict is associated with job dissatisfaction and anxiety. It has also been linked to:  A. heart disease. B. elevated blood pressure. C. excessive eating. D. All of the above

Question 4 In 2000, __________ was the sector most affected by repetitive stress injuries and carpel tunnel syndrome.  A. manufacturing B. services C. wholesale trade D. retail trade

Question 1 If a deficiency does not have to do with skills, then it may need to be addressed in terms of:  A. removing obstacles. B. creating a more positive, motivational climate. C. making some type of job change. D. All of the above

Question 2 Studies indicate that __________ is one of the leading causes of recent increases in workplace violence.  A. stress B. substance abuse C. financial difficulty D. mental illness

Question 3 According to the text, ineffective performance is the result of any of the following EXCEPT:  A. the supervisor's experience level. B. motivational climate. C. skills. D. the job.

Question 4 Most Employee Assistance Programs share all of the following characteristics EXCEPT that:  A. employees needing assistance are identified and referred to the program. B. the employee is introduced to the program and then has his/her problem evaluated. C. employees are terminated if they refuse to enter the program. D. employees receive professional diagnosis and treatment, usually by an outside agency.

Question 1 A survey of security directors at Fortune 1000 companies identified __________ as the greatest threat to organizations today.  A. employee theft B. alcoholism C. drug abuse D. financial instability

Question 2 Human resource managers generally address employee dishonesty problems by utilizing all of the following EXCEPT:  A. discipline. B. termination. C. transfer. D. rehabilitation.

Question 3 There is an increased opportunity for fraud during all of the following situations EXCEPT:  A. addition of new product line. B. periods of fast growth. C. high volume inventory. D. mergers.

Question 4 The Association of Certified Fraud Examiners found that only 12 percent of fraud-committing employees:  A. had a compelling reason to do so. B. were over the age of 40. C. had been long-time employees. D. had a previous conviction.

Question 1 Drinking on the job is an example of a(n) __________ rule violation.  A. prohibited behavior B. productivity C. time D. insubordination

Question 2 Smoking on the job is an example of a(n) __________ rule violation.  A. time B. insubordination C. illegal behavior D. safety

Question 3 States adopting a broad public policy exception recognize violations when an individual is discharged for:  A. asserting a statutory right. B. refusing to commit an illegal act. C. refusing to violate professional codes of ethics. D. All of the above

Question 4 More than three-fifths of all job hazard cases occur in the __________ sector of the economy.  A. medical B. transportation C. security D. manufacturing

Question 1 Disorders associated with __________ accounted for about 60 percent of all illnesses reported.  A. stressful working conditions B. toxic chemicals C. repeated trauma D. biological hazards

Question 2 The third leading cause of work-related fatalities is:  A. falling. B. highway accidents. C. homicide. D. poisoning.

Question 3 Exposure to cotton dust can result in:  A. liver damage. B. sterility. C. brown lung. D. dermatitis.

Question 4 Exposure to microwave radiation can result in all of the following EXCEPT:  A. sterility. B. harm to eyes. C. increased risk of cataracts. D. liver damage.