IFSM 301 IT Decision Paper

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it_decision_paper_assignment.pdf

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IT Decision Paper

Before you begin this assignment, be sure you have read the “Wobbly Wheels Case Study,” any feedback on your proposed IT project from your ITSP Part 2 assignment, and the previously assigned chapters in

the textbook.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to develop an IT Decision Paper to explain and defend an IT project at Wobbly Wheels Distribution Company (WW). This assignment

specifically addresses the following course outcomes to enable you to:

 Apply best practices in information technology management and governance to make, defend,

and justify an IT decision.

IT Decision Paper for Your Proposed IT Project

For your ITSP, Part 2, you proposed an IT project for WW. Carol, the CIO at WW, has asked you to write

an IT Decision Paper to explain your proposed project. She wants to use the Paper to gain approval from

the Governance Board to move forward with the project. This assignment uses a format for a Decision Paper that has been tailored to the course material covered in this class. You may work for an

organization that has a format for IT decision papers, and it would be a good idea for you to take a look at it, but it will likely be structured a little differently from this one. Each organization develops tools and

techniques that will work for them.

Assignment

You will develop an IT Decision Paper, using the outline below. Each of the topics to be included in your

outline is covered in the textbook readings assigned thus far; use the Index to locate specific relevant portions of the text, and to locate additional ideas that may be included in chapters not yet assigned. In

addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. A separate References page should be included. Remember to use the APA

formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric

to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using Word, with your last name included in the filename.

Please use this outline to build your IT Decision Paper. Use the numbering and headings shown below.

1. Project Description – In two or three sentences, describe the IT project you proposed for WW in

Part 2 of your ITSP. Describe what major function(s) the system would perform and who would use it. (Do not provide a technical description with hardware, software, etc.)

2. Strategic Alignment – In a short paragraph, explain how the proposed project aligns to the

business strategic objectives in Part 1 of your ITSP, and how the proposed project aligns to the

IT strategies in Part 2 of your ITSP. Your proposed project must be aligned directly with at least one business strategic objective and one IT strategy shown in your ITSP.

3. IT Portfolio Alignment – Briefly explain where this project fits into the IT Portfolio roadmap you

included in Part 2 of your ITSP. What functional area does it support? Where should it be included in the timeline – i.e., should it take priority or be done before another project in the IT

Portfolio?

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4. IT Architecture – Briefly explain how this project fits in with other systems in place or in development at WW. Explain whether it should interface with (share data of any kind with) other

systems either in place or in development. Explain whether it replaces another system or multiple systems in use at WW. Refer to the Inventory of Current IT Projects in Part 1 of your

ITSP and the IT Portfolio in Part 2 of your ITSP.

5. Benefits: Describe at a high level at least three benefits the project provides to WW. The

benefits should correspond to the business strategies and the strategic alignment discussed in section 2 above. Refer to Chapter 8, section on Value Attainment.

6. Requirements – List and briefly explain the high level requirements for the project. First, explain

the primary driver of the project (major need of the business identified in the Case Study). Refer

to Chapter 15 and use the textbook index for additional information about requirements. Develop at least 8 requirements for the project, and include:

a. Business/user requirements

b. IT/system requirements

c. At least one system performance requirement

7. Cost Estimation - During the Assessment Phase, Cost Estimation consists of estimating the size and complexity of the project, not the effort required or the actual projected dollar costs. Copy

the table below and place an X (or other indication) in the box that most closely describes the

size and complexity of your proposed solution. Use your judgment and then write a short paragraph to introduce and explain the assessments in your table. Refer to Chapter 17, Cost

Estimation, especially the Assessment Phase, described under Figure 17.2.

Assessment of Project Size and Complexity

Size/Complexity Small Medium Large

Very Complex

Moderately Complex

Straightforward

8. Performance Measures – This section explains how WW will know whether the project is

achieving the benefits identified above in section 5. Review the benefits, and take a look at the requirements you identified, and come up with three performance measures that will indicate the

extent to which the projected benefits have been achieved. (For example, if you had identified a

benefit that the project would result in more repeat customers, then a measurement for that would be the number of repeat customers with the goal that the number would increase.) Refer

to Chapter 11, section on Measure Performance and Make it Visible, just under figure 11.4; also Chapter 21, section on Performance Measurement. This may be a good area to do some web

research. The measures should be presented in a table with an introductory sentence or two:

Benefit to Business Measure

1.(example: increase in repeat customers) (example: number of repeat customers)

2.

3.

9. System Development - Describe how you will use the System Development Life Cycle (SDLC)

process to approach this project. Include the 5 stages covered in the textbook: Plan, Design,

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Build, Test, Launch. In two to three sentences each, explain how each stage would be handled by Carol’s IT team and who else in WW should be involved in each stage. Refer to Chapter 13.

The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course concepts from the textbook and addressed all parts of the assignment. You need to do some external

research on at least one aspect of the assignment - your choice - and incorporate it and cite/reference it in APA format in your response. The project you propose is not as important as that it makes sense in

light of the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

GRADING RUBRIC:

Criterion 90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60%

Well Below Standards

Possible

Points

Project Description

5 Points

Description of

the project is clear and

concise, covers functions and

users, and sets

the stage for the remainder of the

paper; demonstrates

understanding of course

concepts,

analysis and critical thinking.

4 Points

Description of the

project is clear and concise,

covers functions and users, and

sets the stage for

the remainder of the paper.

3.5 Points

Description of the

IT Project includes what it

does (functions it performs) and

who uses it.

3 Points

Description of

the project is unclear, not

concise, and/or does

not set the

stage for the remainder of

the paper.

0-2 Points

Little or no

description of the proposed

IT project is included.

5

Strategic

Alignment

9-10 Points

Explanation of

proposed project includes

clear and well-

supported alignment to at

least one business

objective in Part 1 of the ITSP

and one IT

strategy in Part 2 of the ITSP;

explanation is very appropriate

to the Case

Study and clearly tied to

the proposed IT

8 Points

Explanation of

proposed project includes clear

alignment to at

least one business objective in Part 1

of the ITSP and one IT strategy in

Part 2 of the ITSP; explanation is

appropriate to the

Case Study and tied to the

proposed IT project.

7 Points

Explanation of

proposed project includes direct

alignment to at

least one business strategic

objective in Part 1 of the ITSP and

to at least one IT strategy in Part 2

of the ITSP.

6 Points

Explanation of

business objectives

and/or IT

strategies are incomplete;

and/or are only partially

appropriate to the Case

Study or the

proposed IT project.

0-5 Points

Explanation

of Strategic Alignment is

minimal or

not included.

10

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project.

IT Portfolio

Alignment

9-10 Points

This section thoroughly

explains the relationship of

the proposed IT

project to the IT Portfolio

Roadmap in Part 2 of the ITSP,

including a full explanation of

the functional

area supported, and where this

project fits in the timeline.

8 Points

This section clearly explains the

relationship of the proposed IT

project to the IT

Portfolio Roadmap in Part 2 of the

ITSP, including a good explanation

of the functional area supported,

and where this

project fits in the timeline.

7 Points

This section has an explanation of

the relationship of the proposed

IT project to the

IT Portfolio Roadmap in Part

2 of the ITSP, including:

where the proposed project

fits into the IT

Portfolio roadmap;

identification of the functional

area it supports;

and where it should be

included in the timeline in the

ITSP.

6 Points

This section includes only

part of the required

information on

the relationship.

Of the proposed IT

project to the IT Portfolio

Roadmap in

Part 2 of the ITSP (where it

fits, the functional area

supported,

and the timeline);

and/or is not relevant to

Case Study.

0-5 Points

This section minimally

covers the relationship

of the

proposed IT project to the

IT Portfolio Roadmap in

Part 2 of the ITSP, or does

not cover it

at all.

10

IT Architecture

9-10 Points

A correct and convincing

explanation of

the IT Architecture

includes how the project fits

with, interfaces

with and/or replaces other

systems; explanation is

clearly relevant to the Case

Study and the

proposed project;

demonstrates thorough

understanding

of course concepts,

analysis and critical thinking.

8 Points

An accurate explanation of the

IT Architecture

includes how the project fits with,

interfaces with and/or replaces

other systems;

explanation is relevant to the

Case Study and the proposed

project; demonstrates

understanding of

course concepts, analysis and

critical thinking.

7 Points

Explanation of the IT

Architecture

includes: how the proposed IT

project fits in with other

systems in place

or in development at

the business in the Case Study;

whether it should interface with

other systems

either in place or in development;

and whether it replaces another

system or

multiple systems in use at the

business in the Case Study.

6 Points

IT Architecture

explanation

partially covers how

the project fits with,

interfaces with

and/or replaces other

systems; is not relevant to

the Case Study or the

proposed

project.

0-5 Points

IT Architecture

explanation is

minimal or not included.

10

Benefits 9-10 Points 8 Points 7 Points

6 Points

0-5 Points

10

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Three or more business

benefits are thoroughly and

convincingly

explained; are clearly aligned

to the business objectives

above; benefits

are highly applicable to

and appropriate for the proposed

solution and the Case Study.

Three or more business benefits

are fully explained; are

aligned to the

business objectives above;

benefits are clearly applicable to and

appropriate for the

proposed solution and the Case

Study.

At least two business benefits

that the proposed IT project

provides to the

organization in the Case Study

are described at a high level. The

benefits

correspond to the business

strategies and the strategic

alignment discussed in

section 2 above.

Fewer than 2 business

benefits are shown;

benefits are

not aligned to business

objectives above; are not

applicable to

or appropriate for the

proposed solution

and/or the Case Study.

Business benefits are

minimally addressed or

not included.

Requirements 9-10 Points

This section includes an

effective and well-written

introduction that

is applicable to the Case Study

and thoroughly and convincingly

explains the

primary business driver for the

proposed IT project. At least

10 unique

requirements are identified

and are clearly applicable to the

Case Study; requirements

cover items a-c

in the assignment;

demonstrates thorough

understanding

of course concepts,

analysis and critical thinking.

8 Points

This section includes a well-

written introduction that is

applicable to the

Case Study and fully explains the

primary business driver for the

proposed IT project. At least 9

unique

requirements are identified and are

clearly applicable to the Case Study;

requirements

cover items a-c in the assignment;

demonstrates understanding of

course concepts,

analysis and critical thinking.

7 Points

This section includes an

introduction that explains the

primary driver

behind the system (major

business need). Then, at least 8

requirements are listed and briefly

explained, and

include: (a) business/user

requirements, (b) IT/system

requirements;

and (c) at least one system

performance requirement.

6 Points

This section does not

include an introduction

identifying the

primary driver for the

system; 8 or fewer

requirements are identified;

requirements

are not applicable to

the Case Study; and/or

items a-c in

the assignment

are not covered.

0-5 Points

This section minimally

addresses requirements,

or

requirements are not

included.

10

Cost

Estimation

9-10 Points 8 Points

7 Points

6 Points

0-5 Points

10

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This section includes an

effective and well-written

introductory

paragraph that is applicable to

the Case Study and thoroughly

and convincingly

justifies the assessments in

the table that follows. Cost

estimation table is included, with

appropriate

selection for size and complexity.

This section includes an

appropriate introductory

paragraph that is

applicable to the Case Study and

provides a good explanation of the

assessments in

the table that follows. Cost

estimation table is included, with

appropriate selection for size

and complexity.

This section includes an

introductory paragraph that

explains the

assessments and applies to the

Case Study. Cost estimation table

is included;

selections are made for size and

complexity.

This section does not

include an introductory

paragraph;

and/or cost estimation

table is included, but

selection for

size and complexity are

not appropriate or

adequately justified.

This section provides little

or no information

on the cost

estimation; cost

estimation table is

missing;

and/or information

presented does not

apply to the Case Study.

Performance

Measures

9-10 Points

This section

includes an effective and

well-written

introductory paragraph that

is applicable to the Case Study,

the proposed solution and the

table that

follows. The completed table

contains all required

information,

accurately reflecting the

Case Study and the proposed

solution;

demonstrates thorough

understanding of course

concepts, analysis and

critical thinking.

8 Points

This section

includes an appropriate

introductory paragraph that is

applicable to the

Case Study, the proposed solution

and the table that follows. The

completed table

contains all required

information, accurately

reflecting the Case

Study and the proposed solution;

demonstrates understanding of

course concepts, analysis and

critical thinking.

7 Points

This section

includes at least one or two

sentences that introduce the

table.

Performance Measures Table is

included showing three benefits

and three

measures that are appropriate

to the proposed solution and the

Case Study.

6 Points

This section

includes fewer than three

benefits and associated

performance

measures; measures do

not align to benefits;

benefits and

measures are not

appropriate to the Case

Study and the

proposed solution;

and/or introduction is

missing.

0-5 Points

This section

provides little or no

information on

Performance

Measures; table is

missing; and/or

information

presented does not

apply to the Case Study.

10

System Development

9-10 Points

The five stages

of the SDLC are

8 Points

The five stages of

the SDLC are fully

7 Points

The five stages of

the SDLC are

6 Points

The five

stages of the

0-5 Points

The stages of

the SDLC are

10

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thoroughly covered;

explanation is tied directly to

the project and

to the case study; includes

IT team responsibilities

and appropriate

involvement of others at the

business in the Case Study;

demonstrates thorough

understanding

of course concepts and

vocabulary.

covered; explanation is

includes discussion of the project and

the case study;

includes IT team responsibilities

and appropriate involvement of

others at the

business in the Case Study;

demonstrates understanding of

course concepts and vocabulary.

covered: Plan, Design,

Build, Test, Launch. Two to

three sentences

are used to explain how each

stage would be handled by the

team and identify

others who need to be involved at

the business in the Case Study.

SDLC are not all covered;

explanations are not

appropriate to

the project and the Case

Study; and/or do not include

IT team

responsibilities and/or

appropriate involvement of

others at the business in

the Case

Study.

minimally addressed or

are not included.

External Research

5 Points

Two or more sources other

than the textbook are

incorporated in

two or more sections of the

paper and are used effectively.

Sources used

are relevant and timely and

contribute to the analysis.

References are

appropriately incorporated

and cited using APA style.

4 Points

At least one source other than

the textbook is incorporated and

used effectively.

Source(s) are relevant and

contribute to the analysis.

References are

appropriately incorporated and

cited using APA style.

3.5 Points

At least one source other than

the textbook is used and

properly

incorporated into the text.

Reference is cited using APA style.

3 points

A source other than the

textbook may be used, but is

not properly

incorporated or used and/or

is not effective or appropriate

and/or is not

relevant or timely; and/or

does not follow APA

style for

references and citations.

0-2 Points

No external research is

incorporated or reference

listed is not

cited within text.

5

Report

Format

9-10 Points

Report is very

well organized and is easy to

read. Very few

or no errors in sentence

structure, grammar, and

spelling; presented in a

8 Points

Report reflects

effective organization; has

few errors in

sentence structure,

grammar, and spelling;

presented in a professional

7 Points

Report has some

organization; may have some

errors in

sentence structure,

grammar and spelling.

6 Points

Report is not

well organized,

and/or

contains several

grammar and/or spelling

errors.

0-5 Points

Report is

extremely poorly

written, has

many grammar

and/or spelling

errors, or does not

10

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professional format.

format. convey the information.

TOTAL

Possible Points

100