IFSM 301 IT Decision Paper
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IT Decision Paper
Before you begin this assignment, be sure you have read the “Wobbly Wheels Case Study,” any feedback on your proposed IT project from your ITSP Part 2 assignment, and the previously assigned chapters in
the textbook.
Purpose of this Assignment
This assignment gives you the opportunity to apply the course concepts to develop an IT Decision Paper to explain and defend an IT project at Wobbly Wheels Distribution Company (WW). This assignment
specifically addresses the following course outcomes to enable you to:
Apply best practices in information technology management and governance to make, defend,
and justify an IT decision.
IT Decision Paper for Your Proposed IT Project
For your ITSP, Part 2, you proposed an IT project for WW. Carol, the CIO at WW, has asked you to write
an IT Decision Paper to explain your proposed project. She wants to use the Paper to gain approval from
the Governance Board to move forward with the project. This assignment uses a format for a Decision Paper that has been tailored to the course material covered in this class. You may work for an
organization that has a format for IT decision papers, and it would be a good idea for you to take a look at it, but it will likely be structured a little differently from this one. Each organization develops tools and
techniques that will work for them.
Assignment
You will develop an IT Decision Paper, using the outline below. Each of the topics to be included in your
outline is covered in the textbook readings assigned thus far; use the Index to locate specific relevant portions of the text, and to locate additional ideas that may be included in chapters not yet assigned. In
addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. A separate References page should be included. Remember to use the APA
formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric
to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using Word, with your last name included in the filename.
Please use this outline to build your IT Decision Paper. Use the numbering and headings shown below.
1. Project Description – In two or three sentences, describe the IT project you proposed for WW in
Part 2 of your ITSP. Describe what major function(s) the system would perform and who would use it. (Do not provide a technical description with hardware, software, etc.)
2. Strategic Alignment – In a short paragraph, explain how the proposed project aligns to the
business strategic objectives in Part 1 of your ITSP, and how the proposed project aligns to the
IT strategies in Part 2 of your ITSP. Your proposed project must be aligned directly with at least one business strategic objective and one IT strategy shown in your ITSP.
3. IT Portfolio Alignment – Briefly explain where this project fits into the IT Portfolio roadmap you
included in Part 2 of your ITSP. What functional area does it support? Where should it be included in the timeline – i.e., should it take priority or be done before another project in the IT
Portfolio?
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4. IT Architecture – Briefly explain how this project fits in with other systems in place or in development at WW. Explain whether it should interface with (share data of any kind with) other
systems either in place or in development. Explain whether it replaces another system or multiple systems in use at WW. Refer to the Inventory of Current IT Projects in Part 1 of your
ITSP and the IT Portfolio in Part 2 of your ITSP.
5. Benefits: Describe at a high level at least three benefits the project provides to WW. The
benefits should correspond to the business strategies and the strategic alignment discussed in section 2 above. Refer to Chapter 8, section on Value Attainment.
6. Requirements – List and briefly explain the high level requirements for the project. First, explain
the primary driver of the project (major need of the business identified in the Case Study). Refer
to Chapter 15 and use the textbook index for additional information about requirements. Develop at least 8 requirements for the project, and include:
a. Business/user requirements
b. IT/system requirements
c. At least one system performance requirement
7. Cost Estimation - During the Assessment Phase, Cost Estimation consists of estimating the size and complexity of the project, not the effort required or the actual projected dollar costs. Copy
the table below and place an X (or other indication) in the box that most closely describes the
size and complexity of your proposed solution. Use your judgment and then write a short paragraph to introduce and explain the assessments in your table. Refer to Chapter 17, Cost
Estimation, especially the Assessment Phase, described under Figure 17.2.
Assessment of Project Size and Complexity
Size/Complexity Small Medium Large
Very Complex
Moderately Complex
Straightforward
8. Performance Measures – This section explains how WW will know whether the project is
achieving the benefits identified above in section 5. Review the benefits, and take a look at the requirements you identified, and come up with three performance measures that will indicate the
extent to which the projected benefits have been achieved. (For example, if you had identified a
benefit that the project would result in more repeat customers, then a measurement for that would be the number of repeat customers with the goal that the number would increase.) Refer
to Chapter 11, section on Measure Performance and Make it Visible, just under figure 11.4; also Chapter 21, section on Performance Measurement. This may be a good area to do some web
research. The measures should be presented in a table with an introductory sentence or two:
Benefit to Business Measure
1.(example: increase in repeat customers) (example: number of repeat customers)
2.
3.
9. System Development - Describe how you will use the System Development Life Cycle (SDLC)
process to approach this project. Include the 5 stages covered in the textbook: Plan, Design,
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Build, Test, Launch. In two to three sentences each, explain how each stage would be handled by Carol’s IT team and who else in WW should be involved in each stage. Refer to Chapter 13.
The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course concepts from the textbook and addressed all parts of the assignment. You need to do some external
research on at least one aspect of the assignment - your choice - and incorporate it and cite/reference it in APA format in your response. The project you propose is not as important as that it makes sense in
light of the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.
GRADING RUBRIC:
Criterion 90-100%
Far Above Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below Standards
Possible
Points
Project Description
5 Points
Description of
the project is clear and
concise, covers functions and
users, and sets
the stage for the remainder of the
paper; demonstrates
understanding of course
concepts,
analysis and critical thinking.
4 Points
Description of the
project is clear and concise,
covers functions and users, and
sets the stage for
the remainder of the paper.
3.5 Points
Description of the
IT Project includes what it
does (functions it performs) and
who uses it.
3 Points
Description of
the project is unclear, not
concise, and/or does
not set the
stage for the remainder of
the paper.
0-2 Points
Little or no
description of the proposed
IT project is included.
5
Strategic
Alignment
9-10 Points
Explanation of
proposed project includes
clear and well-
supported alignment to at
least one business
objective in Part 1 of the ITSP
and one IT
strategy in Part 2 of the ITSP;
explanation is very appropriate
to the Case
Study and clearly tied to
the proposed IT
8 Points
Explanation of
proposed project includes clear
alignment to at
least one business objective in Part 1
of the ITSP and one IT strategy in
Part 2 of the ITSP; explanation is
appropriate to the
Case Study and tied to the
proposed IT project.
7 Points
Explanation of
proposed project includes direct
alignment to at
least one business strategic
objective in Part 1 of the ITSP and
to at least one IT strategy in Part 2
of the ITSP.
6 Points
Explanation of
business objectives
and/or IT
strategies are incomplete;
and/or are only partially
appropriate to the Case
Study or the
proposed IT project.
0-5 Points
Explanation
of Strategic Alignment is
minimal or
not included.
10
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project.
IT Portfolio
Alignment
9-10 Points
This section thoroughly
explains the relationship of
the proposed IT
project to the IT Portfolio
Roadmap in Part 2 of the ITSP,
including a full explanation of
the functional
area supported, and where this
project fits in the timeline.
8 Points
This section clearly explains the
relationship of the proposed IT
project to the IT
Portfolio Roadmap in Part 2 of the
ITSP, including a good explanation
of the functional area supported,
and where this
project fits in the timeline.
7 Points
This section has an explanation of
the relationship of the proposed
IT project to the
IT Portfolio Roadmap in Part
2 of the ITSP, including:
where the proposed project
fits into the IT
Portfolio roadmap;
identification of the functional
area it supports;
and where it should be
included in the timeline in the
ITSP.
6 Points
This section includes only
part of the required
information on
the relationship.
Of the proposed IT
project to the IT Portfolio
Roadmap in
Part 2 of the ITSP (where it
fits, the functional area
supported,
and the timeline);
and/or is not relevant to
Case Study.
0-5 Points
This section minimally
covers the relationship
of the
proposed IT project to the
IT Portfolio Roadmap in
Part 2 of the ITSP, or does
not cover it
at all.
10
IT Architecture
9-10 Points
A correct and convincing
explanation of
the IT Architecture
includes how the project fits
with, interfaces
with and/or replaces other
systems; explanation is
clearly relevant to the Case
Study and the
proposed project;
demonstrates thorough
understanding
of course concepts,
analysis and critical thinking.
8 Points
An accurate explanation of the
IT Architecture
includes how the project fits with,
interfaces with and/or replaces
other systems;
explanation is relevant to the
Case Study and the proposed
project; demonstrates
understanding of
course concepts, analysis and
critical thinking.
7 Points
Explanation of the IT
Architecture
includes: how the proposed IT
project fits in with other
systems in place
or in development at
the business in the Case Study;
whether it should interface with
other systems
either in place or in development;
and whether it replaces another
system or
multiple systems in use at the
business in the Case Study.
6 Points
IT Architecture
explanation
partially covers how
the project fits with,
interfaces with
and/or replaces other
systems; is not relevant to
the Case Study or the
proposed
project.
0-5 Points
IT Architecture
explanation is
minimal or not included.
10
Benefits 9-10 Points 8 Points 7 Points
6 Points
0-5 Points
10
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Three or more business
benefits are thoroughly and
convincingly
explained; are clearly aligned
to the business objectives
above; benefits
are highly applicable to
and appropriate for the proposed
solution and the Case Study.
Three or more business benefits
are fully explained; are
aligned to the
business objectives above;
benefits are clearly applicable to and
appropriate for the
proposed solution and the Case
Study.
At least two business benefits
that the proposed IT project
provides to the
organization in the Case Study
are described at a high level. The
benefits
correspond to the business
strategies and the strategic
alignment discussed in
section 2 above.
Fewer than 2 business
benefits are shown;
benefits are
not aligned to business
objectives above; are not
applicable to
or appropriate for the
proposed solution
and/or the Case Study.
Business benefits are
minimally addressed or
not included.
Requirements 9-10 Points
This section includes an
effective and well-written
introduction that
is applicable to the Case Study
and thoroughly and convincingly
explains the
primary business driver for the
proposed IT project. At least
10 unique
requirements are identified
and are clearly applicable to the
Case Study; requirements
cover items a-c
in the assignment;
demonstrates thorough
understanding
of course concepts,
analysis and critical thinking.
8 Points
This section includes a well-
written introduction that is
applicable to the
Case Study and fully explains the
primary business driver for the
proposed IT project. At least 9
unique
requirements are identified and are
clearly applicable to the Case Study;
requirements
cover items a-c in the assignment;
demonstrates understanding of
course concepts,
analysis and critical thinking.
7 Points
This section includes an
introduction that explains the
primary driver
behind the system (major
business need). Then, at least 8
requirements are listed and briefly
explained, and
include: (a) business/user
requirements, (b) IT/system
requirements;
and (c) at least one system
performance requirement.
6 Points
This section does not
include an introduction
identifying the
primary driver for the
system; 8 or fewer
requirements are identified;
requirements
are not applicable to
the Case Study; and/or
items a-c in
the assignment
are not covered.
0-5 Points
This section minimally
addresses requirements,
or
requirements are not
included.
10
Cost
Estimation
9-10 Points 8 Points
7 Points
6 Points
0-5 Points
10
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This section includes an
effective and well-written
introductory
paragraph that is applicable to
the Case Study and thoroughly
and convincingly
justifies the assessments in
the table that follows. Cost
estimation table is included, with
appropriate
selection for size and complexity.
This section includes an
appropriate introductory
paragraph that is
applicable to the Case Study and
provides a good explanation of the
assessments in
the table that follows. Cost
estimation table is included, with
appropriate selection for size
and complexity.
This section includes an
introductory paragraph that
explains the
assessments and applies to the
Case Study. Cost estimation table
is included;
selections are made for size and
complexity.
This section does not
include an introductory
paragraph;
and/or cost estimation
table is included, but
selection for
size and complexity are
not appropriate or
adequately justified.
This section provides little
or no information
on the cost
estimation; cost
estimation table is
missing;
and/or information
presented does not
apply to the Case Study.
Performance
Measures
9-10 Points
This section
includes an effective and
well-written
introductory paragraph that
is applicable to the Case Study,
the proposed solution and the
table that
follows. The completed table
contains all required
information,
accurately reflecting the
Case Study and the proposed
solution;
demonstrates thorough
understanding of course
concepts, analysis and
critical thinking.
8 Points
This section
includes an appropriate
introductory paragraph that is
applicable to the
Case Study, the proposed solution
and the table that follows. The
completed table
contains all required
information, accurately
reflecting the Case
Study and the proposed solution;
demonstrates understanding of
course concepts, analysis and
critical thinking.
7 Points
This section
includes at least one or two
sentences that introduce the
table.
Performance Measures Table is
included showing three benefits
and three
measures that are appropriate
to the proposed solution and the
Case Study.
6 Points
This section
includes fewer than three
benefits and associated
performance
measures; measures do
not align to benefits;
benefits and
measures are not
appropriate to the Case
Study and the
proposed solution;
and/or introduction is
missing.
0-5 Points
This section
provides little or no
information on
Performance
Measures; table is
missing; and/or
information
presented does not
apply to the Case Study.
10
System Development
9-10 Points
The five stages
of the SDLC are
8 Points
The five stages of
the SDLC are fully
7 Points
The five stages of
the SDLC are
6 Points
The five
stages of the
0-5 Points
The stages of
the SDLC are
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thoroughly covered;
explanation is tied directly to
the project and
to the case study; includes
IT team responsibilities
and appropriate
involvement of others at the
business in the Case Study;
demonstrates thorough
understanding
of course concepts and
vocabulary.
covered; explanation is
includes discussion of the project and
the case study;
includes IT team responsibilities
and appropriate involvement of
others at the
business in the Case Study;
demonstrates understanding of
course concepts and vocabulary.
covered: Plan, Design,
Build, Test, Launch. Two to
three sentences
are used to explain how each
stage would be handled by the
team and identify
others who need to be involved at
the business in the Case Study.
SDLC are not all covered;
explanations are not
appropriate to
the project and the Case
Study; and/or do not include
IT team
responsibilities and/or
appropriate involvement of
others at the business in
the Case
Study.
minimally addressed or
are not included.
External Research
5 Points
Two or more sources other
than the textbook are
incorporated in
two or more sections of the
paper and are used effectively.
Sources used
are relevant and timely and
contribute to the analysis.
References are
appropriately incorporated
and cited using APA style.
4 Points
At least one source other than
the textbook is incorporated and
used effectively.
Source(s) are relevant and
contribute to the analysis.
References are
appropriately incorporated and
cited using APA style.
3.5 Points
At least one source other than
the textbook is used and
properly
incorporated into the text.
Reference is cited using APA style.
3 points
A source other than the
textbook may be used, but is
not properly
incorporated or used and/or
is not effective or appropriate
and/or is not
relevant or timely; and/or
does not follow APA
style for
references and citations.
0-2 Points
No external research is
incorporated or reference
listed is not
cited within text.
5
Report
Format
9-10 Points
Report is very
well organized and is easy to
read. Very few
or no errors in sentence
structure, grammar, and
spelling; presented in a
8 Points
Report reflects
effective organization; has
few errors in
sentence structure,
grammar, and spelling;
presented in a professional
7 Points
Report has some
organization; may have some
errors in
sentence structure,
grammar and spelling.
6 Points
Report is not
well organized,
and/or
contains several
grammar and/or spelling
errors.
0-5 Points
Report is
extremely poorly
written, has
many grammar
and/or spelling
errors, or does not
10
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professional format.
format. convey the information.
TOTAL
Possible Points
100