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Dr. Gary Boyles Values Clarification and Conflict Resolution

Conflict Management Page 1 of 5

©Argosy University - Online Division

Module 3: Assignment 1 Values Clarification and Conflict Resolution Read each statement, thinking about past conflicts you have experienced. Relate the value to the conflicts you recall and indicate on each scale your self assessment on the two scales of:

1. Actual behavior or attitude regarding the statements (this is called the realized or actually making it happen response)

2. Ideal or value goal you aspire toward (this is called the idealized rating) Where:

= I never do this = I do this in every conflict situation

1. Find ways for the conflict to have a win-win resolution:

Realized:

Idealized:

2. Pressing one’s agenda when it is right:

Realized:

Idealized:

3. Testing assumptions of the opposing side:

Realized:

Idealized:

Dr. Gary Boyles Values Clarification and Conflict Resolution

Conflict Management Page 2 of 5

©Argosy University - Online Division

4. Making confrontations when needed:

Realized:

Idealized:

5. Providing answers, even if unsure if they are correct:

Realized:

Idealized:

6. Institute team work early-on in the resolution process:

Realized:

Idealized:

7. Work on difficult conflict situations, even when time for resolution is limited:

Realized:

Idealized:

Dr. Gary Boyles Values Clarification and Conflict Resolution

Conflict Management Page 3 of 5

©Argosy University - Online Division

8. Position one’s thinking in order to influence others’ opinions / decisions:

Realized:

Idealized:

9. Bring stability to chaotic conflict conditions:

Realized:

Idealized:

10. Help everyone find opportunities for open self-expression:

Realized:

Idealized:

11. Be willing to give up something important in order to move the resolution process along:

Realized:

Idealized:

Dr. Gary Boyles Values Clarification and Conflict Resolution

Conflict Management Page 4 of 5

©Argosy University - Online Division

12. Encourage the intent of cooperation:

Realized:

Idealized:

13. Initiate control to move the conflict through roadblocks:

Realized:

Idealized:

14. Fine ways to nurture cooperation among those involved:

Realized:

Idealized:

15. Willingness to explore different perspectives:

Realized:

Idealized:

16. Demonstrate honest – open communication:

Realized:

Idealized:

Dr. Gary Boyles Values Clarification and Conflict Resolution

Conflict Management Page 5 of 5

©Argosy University - Online Division

17. Provide leadership in the resolution process:

Realized:

Idealized:

18. Determine how to use power in the resolution process:

Realized:

Idealized:

19. Take risks in the resolution process:

Realized:

Idealized:

20. Seek deeper understanding of the issues:

Realized:

Idealized: