Parks and Partnership in New York city (A) : Adrian Benepe’s Challenge. (B) : The Sepctrum of Engagement.
Parks and Partnership in New York city (A) : Adrian Benepe’s Challenge. (B) : The Sepctrum of Engagement.
Case Issues:
· Efficiency
Workers did not have the ability and adequate training and they were not eligible to work hard because they were over fifty years old.
· The relationship between the police and the management of parks
The police did not respond to accidents and rapid intervention to adjust behaviors within the parks and conservation regulations, and the establishment of the authority to impose fines on violators
· Accountability
There was no punishment for errors and lack of interest.
· Psychological
There was a racist perception of inferiority between park workers and cleaners.
· Complaints community
The city was suffering from sabotage by gangs that inhabited the gardens. Also they did not save the rights of workers from abuse and there were increasing crime rates.
· Decentralization
Centralization was hindering the speed of decision making among officials directly.
· Communication
The relationship between the citizens and workers in the parks was tense. Also, communication with different races in the community was used to identify the importance of parks.
· Culture of the community
Parks, neighbors and visitors did not care about hygiene and left their own waste. Also they did not have a culture of volunteerism
· Strategic Partnership
Cooperation between companies and private organizations and citizens provide facilities for business people to get financial support and increased revenue to help in the parks maintenance work.
· Social participation
Citizens participate in the activities of the parks like sports and educational programs and special events in the city.
· Competition
Competition between companies in the provision of services and maintenance made their operations more efficient and lessened expenses.
Public Administration Issues:
· The organizational structure and centralization
Heads of parks cannot make decisions by themselves.
· Accountability
By executives of the workers and by the security for the visitors was in conflict with the laws.
· Efficiency
Lack of accountability has caused inefficiency.
· Incentives
unmotivated employees caused a leak of talented and skilled employees.
· Goals
The objectives of the organization must be clear to employees, citizens and the private sector.
· Political influence
The parks department’s performance was affected by government policies and laws, as well as by procurement and contract law which caused delay in the completion of tasks.
· Work ethic
Lack of respect for the professions of lower skilled workers and racial discrimination, against workers' rights did not save them from humiliation and abuse which impacted the performance of the workers.
· Privatization
Privatization of some governmental sectors facilitated the provision of services and made it more efficient.
· Evaluation and motivation
There needed to be evaluation of administrative and technical practices and training on modern technology.
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