(Mberiah Only) LOG302: Quality Management (APPLE)

Module 2 - Background

Quality Management

Use the following process to find and review the articles below in ProQuest:

Required Materials

Aleda V Roth, Andy A Tsay, Madeleine E Pullman, John V Gray (2008, Jan) Unraveling the Food Supply Chain: Straegic Insights from China and the 2007 Recalls, Journal of Supply Chain Management, Tempe, Vol. 44, Iss. 1; pg. 22. 18 pgs.

http://search.proquest.com.ezproxy.trident.edu:2048/docview/235224302?pq-origsite=summon

Abstract:

The March 2007 pet food recall and a rapid progression of comparable incidents have exposed the real potential for food supply chain contamination and disruptions. When organizations source via multilayered supply chains with poor visibility they are particularly vulnerable. In this paper, we develop a conceptual framework called the "Six Ts" of supply chain quality management - traceability, transparency, testability, time trust and training - which are relevant for any product but are especially critical to the preservation of public welfare through a safe food supply. We describe the globalization of food supply chains and present data on the trends of U.S. food import volumes, both in aggregate and specifically from China. We also highlight the inherent difficulties and risks posed by global food supply chains, using those originating in China as an example. Finally, we provide a research agenda and questions to be addressed regarding the application of the six Ts in global food supply chain management

Bandyopadhyay, Jayanta K., Lawrence O. Jenicke. (2007, March) Six Sigma Approach to Quality Assurance in Global Supply Chains: A Study of United States Automakers, International Journal of Management. Poole: Vol. 24, Iss. 1, pg. 101, 7 pgs.

http://search.proquest.com.ezproxy.trident.edu:2048/docview/233229599?pq-origsite=summon

Abstract:

Quality assurance practices in the supply chain of American automakers have evolved through decades from quality inspection and quality control to statistical process control and quality auditing. Emergence of quality auditing had been accompanied by the creation of numerous customer specific quality standards. Further, with globalization of the supply chain, quality assurance practices in global supply chains have been taking a new direction from that of inspection and quality control to Six Sigma continuous quality improvement. This research, presents how a Six Sigma approach to quality management can be used successfully for continuous quality assurance and quality improvement in the global supply chain of United States auto manufacturers for achieving competitiveness in world market place.

Matthes. Charles R., (2006, Nov.), Linking the Supply Chain to TQM, Quality Progress, Milwaukee: Vol. 39, Iss. 11, pg. 29,7 pgs.

Abstract:

In today's world of global outsourcing, supply chain management plays an ever important, strategic and expanding role in delivering results. Total quality management ensures processes are followed and customers are satisfied. To ensure reliability and the high quality that is required by customers, companies must understand suppliers' organizational and cultural environments and processes. Alignment of organizational performance goals between the supplier and the customer supports effective risk management. The Supply Chain Operations Resource (SCOR) model provided a structural taxonomy to model customer interactions, product transactions, demand in the market, work in progress and planning. The SCOR model provided organizations the ability to build the information support infrastructure to effectively manage the supply chain. Understanding the taxonomy of the SCOR model provides a path to organizational transformation that leverages the economics of scale in the larger organization with the economies of efficiency represented by the supplier base.