RECOMMENDATION REPORT ASSIGNMENT
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r2-ind_rec1.docxBEIT 336 SHORT REPORTS
RECOMMENDATION REPORT ASSIGNMENT
Directions
Write a single-spaced, 2-page block-style letter to Mr. James Frank. In this letter report, analyze the assignment case, draw conclusions, and make recommendations. DO NOT USE ASSIGNMENT WORDING IN YOUR REPORT. Mr. Frank values your input but needs detailed information to be convinced (i.e., use indirect order). Include section headings (use talking headings) and a header on page 2; watch sentence and paragraph construction; include concrete facts, clear conclusions, and detailed recommendations. You may use graphic aids to illustrate the survey results. However, graphic aids should not substitute your writing; you need to introduce the graphic aids and provide a discussion of the graphic aid content (rule of thumb: the discussion must capture the gist/highlight of the graphic aid, in case your reader overlooks the graphic aid). Upload the letter and planning outline by 10 a.m. on Thursday, July 17.
Assignment Case
Assume you are the assistant manager of Sycamore Village, a 250 unit apartment complex less than 10 miles from the ISU campus. You notice there are a number of units vacant and for long periods of time in the last 18 months. Currently, 41 units are vacant, 53 units soon will be vacant (by August 31), and of these units, only 26 units will be leased. You suspect increased competition may be one of the reasons for the high vacancy rate (there are three newly constructed or renovated apartments within 20 miles of Sycamore Village). However, to learn more about the reason for the high vacancy rate, you distributed a tenant satisfaction survey to all current tenants. The survey results are shown below.
Shared Amenities (cleanliness and availability of laundry facility, club house, tennis court, etc.)
Very satisfied 12% Dissatisfied 30%
Somewhat satisfied 44% Very dissatisfied 12%
Neutral 2%
Apartment Amenities (condition of apartment amenities such as kitchen cabinets, appliances, carpet/flooring, bathroom, etc.)
Very satisfied 7% Dissatisfied 27%
Somewhat satisfied 30% Very dissatisfied 36%
Neutral 0%
Apartment Management and Security (speed of management response to complaints, frequency of security patrol, overall sense of security, etc.)
Very satisfied 15% Dissatisfied 30%
Somewhat satisfied 42% Very dissatisfied 10%
Neutral 3%
Analyze the survey results (you may supplement details based on your own experience with apartment living) to determine the reason for the high vacancy rate and recommend solutions (updating amenities, advertising, etc.). Address this letter report to your supervisor, Mr. James Frank, manager of Sycamore Village.
BEIT 336 Individual Recommendation Report Grading Sheet
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Deficient |
Developing |
Satisfactory |
Superior |
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Format |
1 pt Incorrect letter/memo report format. Over four formatting errors (e.g. wrong/missing header, headings). |
2 pts Incorrect letter/memo report format. Three to four formatting errors (e.g., wrong/missing header, headings). |
3–4 pts Correct letter/memo report format. Up to two formatting errors (e.g., wrong/missing header, headings). |
5 pts Correct letter/memo report format. No formatting error. |
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Content |
0–11 pts The level of detail and depth of analysis are severely lacking, along with misinterpretation or exclusion of case information. Graphic aid adds little value to report. |
12–14 pts The level of detail and depth of analysis are lacking in some areas, w/ misinterpretation or exclusion of case information. Graphic aid adds little value to report. |
15–17 pts The level of detail and depth of analysis are sufficient; a few areas need further elaboration, and/or contain misinterpretation of case info. Minor problems with graphic aid. |
18–20 pts The level of detail and depth of analysis are appropriate and insightful. Graphic aid enhances report usefulness.
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Organization |
1 pt Report organization is illogical and arrangement of ideas inappropriate. Structural aids (intro., headings, topic sentences, transitions) mostly absent. |
2 pts Report lacks coherence due to illogical content sequencing and problems with structural aids (intro., headings, topic sentences, transitions). |
3–4 pts Report organization is generally logical and the arrangement of ideas appropriate. Minor problems with structural aids (intro., headings, topic sentences, transitions). |
5 pts Report organization is logical and coherent, and the arrangement of ideas is appropriate. Effective use of structural aids (intro., section headings, topic sentences, transitions). |
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Wording & Style |
1 pt Many word choice problems in report. Many sentences are colloquial, confusing, and wordy. Standards for the use of numbers not followed. |
2 pts Several word choice problems in report. Some sentences are colloquial, confusing, and wordy. Standards for the use of numbers not followed. |
3–4 pts Report wording is generally professional and appropriate. Most sentences are clear and concise. Standards for the use of numbers followed. |
5 pts Report wording is professional and appropriate. Writing is clear, direct, and concise. Standards for the use of numbers are followed. |
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Mechanics |
1 pt Report needs proofreading; many grammar, punctuation, and/or spelling errors. |
2 pts Report needs proofreading; a number of grammar, punctuation, and/or spelling errors. |
3–4 pts Report was proofread prior to submission; a few grammar, punctuation, and/or spelling errors remain. |
5 pts Report was proofread prior to submission. No grammar, punctuation, and spelling error. |
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Comments: Total points earned: ________ / 40 points
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BEIT 336 Recommendation Report page 2 of 2
