ANSWER QUESTIONS
blessdachild
quiz_402.docx1.
When it comes to monitoring electronic communication, especially e-mail:
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80% of all organizations read employees' e-mail. |
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supervisors may not read employees' e-mail without cause. |
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only 15% of all companies have policies governing the use of e-mail. |
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most employees don't know employers may read their e-mail without permission. |
2 points
Question 2
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The ________ suggests that the channels of communication between companies and their customers run in both directions.
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right to education |
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right to be heard |
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right to know |
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right to choice |
2 points
Question 3
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________ consists of the fundamental moral values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.
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Business ethics |
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Social responsibility |
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Moral responsibility |
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Law |
2 points
Question 4
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Choose the option that offers the greatest good for the greatest number of people is an example of:
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the professional ethic. |
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the utilitarian principle. |
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Kant's categorical imperative. |
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the professional ethic. |
2 points
Question 5
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If the small business owner wants to demonstrate that the company is serious about its responsibility toward employees, he/she should:
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focus on creating the maximum return on investment. |
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listen to employees and involve them in decision making. |
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begin a reengineering effort to improve productivity. |
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decrease the cultural diversity in his/her company. |
2 points
Question 6
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A(n) ________ is a company-provided benefit designed to help reduce workplace problems such as alcoholism, drug addiction, a gambling habit, and other conflicts and to deal with them when they arise.
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employee assistance program (EAP) |
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substance abuse policy |
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drug testing program |
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employee education program |
2 points
Question 7
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Regarding sexual harassment, employers should realize that they:
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can be held responsible for third-party sexual harassment. |
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are protected from liability if they are aware of a harassment problem, even if they don't take action. |
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are not liable for sexual harassment in the workplace if they have a formal policy against it. |
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are not liable if they didn't know it was taking place, even if one could reasonably expect them to know. |
2 points
Question 8
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If your ethical conduct is based on treating other people the way you expect them to treat you, you are using:
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the family test. |
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the professional ethic. |
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the Golden Rule. |
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Kant's categorical imperative. |
2 points
Question 9
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Managing diversity in the workforce means managers need to:
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hire more minorities and fewer non-minorities. |
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create an environment in which all types of workers can flourish. |
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establish affirmative action programs. |
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strive for more homogeneity in the workforce. |
2 points
Question 10
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________ is any unwelcome sexual advance, request for sexual favors, and other verbal or physical sexual conduct made explicitly or implicitly as a condition of employment.
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Hostile Harassment. |
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Quid Pro Quo Harassment |
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Nonemployee Sexual Harassment |
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Sexual Harassment |
2 points
Question 11
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Cultural diversity in the small business brings several benefits to its owner, including:
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less government scrutiny of his/her business practices. |
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local and state tax breaks. |
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a smaller but better educated and skilled labor force from which to hire new employees. |
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a rich blend of perspectives, skills, and talents. |
2 points
Question 12
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The ethical standards test of ethical behavior in businesses that prioritizes acting in such a way that the action taken under the circumstances could be a universal law or rule of behavior is called:
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the family test. |
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the professional ethic. |
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the Golden Rule. |
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Kant's categorical imperative. |
2 points
Question 13
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Ethical lapses caused by a chance to "get ahead" by taking some unethical action come about because of:
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a "bad apple." |
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a "bad barrel." |
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opportunity pressures. |
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competitive pressures. |
2 points
Question 14
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"Everybody does it." is an example of:
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moral blindness. |
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justice. |
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consequences and outcomes. |
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public justification. |
2 points
Question 15
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Business ethics consist of the fundamental ________ values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.
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religious |
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moral |
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societal |
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legal |
2 points
Question 16
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Passed in 1976 to deal with the disposal of solid waste, the ________ specifies how landfills should be managed and hazardous waste disposed of.
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Resources Conservation and Recovery Act |
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Clean Water Act |
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Clean Air Act |
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Environmental Protection Act |
2 points
Question 17
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________ was passed to strengthen the Clayton Act, specifically to address price discrimination because many businesses were circumventing the original rules.
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The Federal Trade Commission Act |
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The Sherman Act |
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The Robinson-Patman Act |
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The Miller-Tydings Act |
2 points
Question 18
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A(n) ________ insures a buyer that the goods will be of average quality and that they are fit for the ordinary purposes for which such goods are used.
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implied warranty of merchantability |
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implied warranty of fitness for a particular purpose |
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express warranty |
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warranty of title |
2 points
Question 19
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What are, if any, the possible defenses against a valid contract which may cause it to be unenforceable?
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Genuineness Of Assent And Form |
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Control and Offer |
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Agreement and Legal |
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Agreement and Offer |
2 points
Question 20
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________ frequently attempt to free one party of all responsibility and liability for an injury or damage that might occur.
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Intent clauses |
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Conditional clauses |
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Exculpatory clauses |
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Liability clauses |
2 points
Question 21
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A(n) ________ is a promise or a set of promises for the breach of which the law gives a remedy, or the performance of which the law recognizes as a duty.
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agreement |
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UCC |
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warranty |
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contract |
2 points
Question 22
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A ________ is any distinctive work, symbol, name, logo, etc., that a company uses to identify the origin of a product or to distinguish it from other products.
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patent |
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copyright |
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trademark |
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warranty |
2 points
Question 23
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To have an agreement, a contract must have:
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a promise by one party to do something in the future. |
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the ability to contract. |
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an intention to be bound by the contract. |
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an offer and an acceptance. |
2 points
Question 24
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A ________ is a grant giving the inventor of a product the exclusive right to make, use, or sell it for a specific time.
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patent |
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copyright |
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trademark |
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warranty |
2 points
Question 25
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________ is a remedy for breached contracts that deal with unique items and is designed to make the injured party "whole again."
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Consequential damage |
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Specific performance |
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Remedy at law |
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Monetary damage |
2 points
Question 26
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If a contract for the sale of goods omits the place for delivery, the Code states that delivery will take place at:
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the seller's place of business. |
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the seller's residence. |
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the buyer's place of business. |
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the buyer's residence. |
2 points
Question 27
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The act that is the foundation on which antitrust policy in the United States is built is:
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the Clayton Act. |
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the Sherman Anti-Trust Act. |
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the Robinson-Patman Act. |
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the Miller-Tydings Act. |
2 points
Question 28
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The Uniform Commercial Code:
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significantly revised Merchant Law. |
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is based on case law and overturns much of the common law that merchant law was based on. |
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makes minor changes to merchant law, largely making the law more uniform and consistent. |
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is the most significant revision of commercial law since the Napoleonic Code. |
2 points
Question 29
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The ________ requires lenders and sellers who extend credit to disclose fully the terms and conditions of credit arrangements to enable consumers to "shop around."
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Fair Credit Reporting Act |
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Truth-In-Lending Act |
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Consumer Product Safety Commission |
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Equal Credit Opportunity Act |
2 points
Question 30
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The type of warranty a seller creates when making statements about the condition, quality, and performance of the good that the buyer substantially relies on?
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Sales Warranty |
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Verbal Warranty |
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Express Warranty |
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Warranty of merchantability |
