Week5 Dis

Total Quality Management (TQM):

1. Although a balanced score card is probably the way to go, most companies don't seem to have a clue about the more fundamental aspects of quality, such as the cost of quality. So let's start here. Just what do we mean when we talk about the cost of quality? What major areas does it include? 

2. An integral part of TCO 9 concerns supplier relationships. What kinds of relationships exist with suppliers? What can be done to reduce the number suppliers you use? 

Health Service Finance (HSF):

1. List some of the kinds of information that is needed to evaluate a capital investment project. 

2. List some of the pros and cons of retiring debt early.