Week3Dis

TQM:

1. Teams are something we talk about a lot when it comes to TQM. Why are teams instrumental to TQM, or are they? What kinds of teams exist in a TQM operation? 

2. Just what is employee involvement? Is it always good? What key elements are necessary to keep it going? Are there different kinds of involvement? 

HSF:

1. List the major nonhospital and nonphysician sectors of the healthcare industry. 

2. Describe the two major theories used for the detection of out-of-control costs.