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professionalism_part_5.docx

Question 1

 

Which of the following relates to the interruption of the communication process?

Answer

Noise

Feedback

Decoding

Encoding

Question 2

 

Which of the following is the most common form of body language?

Answer

Eye contact

Facial expressions

Tone of voice

Body positioning

Question 3

 

Which of the following BEST describes the three different types of bosses?

Answer

Good, incompetent, and abusive

Good, competent, and incompetent

Incompetent, abusive, and bad

Competent, good, and bad

Question 4

 

When employees demonstrate responsibility and do their best to support their supervisors and customers, they are showing which of the following attributes?

Answer

Accountability

Empowerment

Courtesy

Responsibility

Question 5

 

Which of the following should you NOT do when invited to a work-related social event?

Answer

Taking home a plate of leftovers when offered.

Consuming more than one alcoholic beverage.

Apologizing to the host if you cannot attend.

Bringing a dish to pass around.

Question 6

 

As a supervisor, how should you handle two employees whose friendship has turned negative and is creating a problem for work productivity?  Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 7

 

What are some types of body language that should be considered inappropriate at work?  Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 8

If employees within your company constantly complain about not knowing what is taking place, what steps can you take as a vested worker to increase the effectiveness of workplace communication?

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Unit V Research Paper

Freedom of speech and freedom of the press are two important rights individuals have in the United States. Today, there

are so many news outlets featured on the radio, television, cable, and the Internet that are competing for our attention to

the degree that some news media emphasize very sensitive and controversial subjects as a means to simply attract an

audience. Some individuals criticize this practice as being harmful to society. Yet, others claim it is appropriate to report

this type of speech in such a fashion.

Research the topic, Freedom of the Press, and write a research paper that explains your views on freedom of the press

and whether this trend toward reporting sensitive topics does or does not have a negative impact on some work

environments.

Make sure that your paper has the following components:

Introduction - State your thesis and the purpose of your research paper clearly. What is the chief reason you are writing

the paper? State also how you plan to approach your topic. Is this a factual report, a book review, a comparison, or an

analysis of a problem? Explain briefly the major points you plan to cover in your paper and why readers should be

interested in your topic.

Body - Present your arguments to support your thesis statement. This should be one to three paragraphs in length.

Conclusion - Restate or reword your thesis. Summarize your arguments. Explain why you have come to this particular

conclusion.

Your paper should be three to five pages in total length, using 12-point double-spaced Times Roman font using APA

format. BBA 3361, Professionalism in the Workplace 3

APA Guidelines

CSU requires that students use the APA style for papers and projects. Therefore, the APA rules for formatting, quoting,

paraphrasing, citing, and listing of sources are to be followed. A document titled “APA Guidelines Summary” is available

for you to download from the APA Guide Link, found in the Learning Resources area of the myCSU Student Portal. It may

also be accessed from the Student Resources link on the Course Menu. This document provides links to several internet

sites that provide comprehensive information on APA formatting, including examples and sample papers.