(for Expert_Researcher)

Question 1

Which of the following do companies use to measure an employee's work performance?

		Performance description
		Job promotion
		Performance evaluation
		Job benefit

Question 2

Which of the following BEST describes an individual who purchases a product from a business?

		A mentor
		A friend
		A supervisor
		A customer

Question 3

__________ is a group of individuals who are responsible for developing a company's overall strategies and major policies.

		Presidents
		Board of directors
		Shareholders
		Investors

What aspects are included in the values statement of a company?

		Limiting return of investment
		Taking care of its competitors
		Keeping customers satisfied
		Code of conduct

Question 5

A third party organization whose purpose is to protect the rights of each employee is known as a __________.

		contract
		union
		policy
		benefit

Question 6

Which of the following is referred to as the "core" function of a business?

		Operations
		Marketing
		Profit
		Quality

Question 7

An organization's directional statements are comprised of what three factors?

		Mission, vision, and goals
		Mission, vision, and strategies
		Mission, vision, and values statements
		Mission, goals, and strategies

Question 8

__________ refers to the way a company is organized.

		Structure
		Chain of command
		Authority
		Functions

Question 9

Employees who offer excellent customer service are defined by which of the following traits?

		Competent and dependable
		Nonresponsive and dependable
		Competent and nonresponsive
		Incompetent and dependable

Question 10

Company resources include what three factors?

		Fiscal, employee, and capital
		Financial, capital, and values
		Financial, goals, and capital
		Fiscal, capital, and objectives

Question 11

What do you feel is the best strategy for communicating an open-door policy to those who work for you? Explain in detail. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 12

If you are the supervisor in a company, how can you get your employees to better relate their workplace productivity to the department’s budget? Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 13

Discuss the savings involved in a company retirement plan as well as typical monetary benefits that employees should focus on when considering a new job.

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.