Organizational Structure Presentation Communication Methods
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week_5_team_presentation_7_28_14.pptxSteps Used In Planning and Implementing Changes
S.W.O.T. Analysis
F.O.C.U.S.
In order for an organizational change to take place, strategic planning and implementing new ideas must take place. One method that is often used is the S.W.O.T. analysis. A S.W.O.T. analysis is an identification strategy that lists the potential strengths and weaknesses within an organization. This analysis is considered to be the foundation for strategy success. S.W.O.T. stands for strength, weakness, opportunity, and threat. The S.W.O.T. analysis provides a snapshot and make a comparison with others in the same market. Each area is critically analyzed and a decision is based upon where the strengths and weaknesses are. This analysis also provides an overview on what areas can use more organization and what areas are a threat.
F.O.C.U.S. has become the framework most often used in quality improvement (Buchbinder,2012,p.124) .The ability for management teams to find, organize, clarify, understand and select can be simplified in the acronym F.O.C.U.S. The team must find what and where the problem is. Next, the team must organize a new group of trainees that are able to process the improvements skills that’s needed. Following that step, the group must clarify. The clarification process can be a visual aid or some form of mapping to simplify the process that is going to take place. Understanding is an important step after clarification. This process requires measuring data and provide goal setting. The last step consists of selecting. Selecting identifies or chooses the process that is going to be implementation.
These two analysis will be the framework in going forward in the necessary changes needed in order to make the expansion process run smoothly.
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According to Mulkeen (2008)
“Communication, both written and verbal,
is a clear indicator of the quality of an organization.” (p.520).
Different Methods Of Effective Communication Within The Organizational Structure
Verbal
Written
Choosing the appropriate method of communication is vital when there is a need for immediate action. Communication amongst professional in management is most effective when transpired directly by each party involved. According to Grandien and Johansson (2012) “Communication is pivotal to organizations and institutions in that communication creates, develops and sustains social structures and renders coordinated action possible” (p. 210). Strategic communications at management levels must foster an accurate diagnosis, provide an alternative solution, and organize a plan when dealing with complex situations.
Also, precise written instructions are another form of communication. It provides an excellent way for individuals to have something visual to refer to.
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How Effective Communication Methods and Motivational Theoretical Concepts Can Be Applied Within The Organizational Structure
Communication Methods
Effective Communication
Verbal Communication
Providing Written Instructions
McClelland’s
Acquired Needs Theory
Need for Achievement
Need for Affiliation
Need for Power
Praise
Recognition
The board of directors of the long term care facility will address the new Hispanic Senior Service team by mean of effective verbal and written communication. In efforts to relate to the community, certain positions inside and outside of the facility need must be filled by bilingual healthcare workers. The communication process will entail the mission, vision, values and all internal and external relationships involved.An ethic minority patient with little or no English speaking skills experience is dependent upon new approaches that will enhance staff-patient communication when accessing health care (Taylor, Maguire, 2013, p. 43) .
Motivational methods are often used to help motive employees to achieve its organizational goals. One of those techniques is the McClelland’s Acquired Needs Theory. This theory breaks down into three different categories. The need for achievement, affiliation and power. Motivation is often a technique used in the health care industry to prevent work overload, burn-outs and turn-overs. In order to create a positive work climate employee recognition and praise acknowledges each person. A motivational system is meant to meet all the employees’ needs and in return the company gains a major benefit from employees’ performance, professional activity and mood (Achim, Dragolea, Balan, 2013, p.686).
The need for achievement consists of mastering a specific task in efforts to produce desired success.
The need for affiliation is the desire to have a relationship or association with others.
The need for power is to take ownership and responsibility in efforts to become success at a task.
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Achim, I. M., Dragolea, L., & Balan, G. (2013). The Importance of Employee
Motivation to Increase Organizational Performance. Annales Universitatis
Apulensis: Series Oeconomica, 15(2), 685-691.
Buchbinder, S.B., & Shanks, N.H. (2012). Introduction to health care management (2nd ed.).
Burlington, MA: Jones & Bartlett Learning.
Ellman, M., & Pezanis-Christou, P. (2010). Organizational structure, communication,
and group ethics. The American Economic Review, 100(5), 2478-2491.
Grandien, C., & Johansson, C. (2012). Institutionalization of Communication
Management. Corporate Communications, 17(2), 209-227.
Herrera, A. P., Lee, J., & Palos, G. (2008). Cultural Influences in the Patterns of
Long-Term Care Use Among Mexican American Family Caregivers. Journal
of Applied Gerontology, 27(2), 141-165.
Kälvemark Sporrong, S., Arnetz, B., Hansson, M. G., Westerholm, P., & Höglund, A.,T.
(2007). Developing ethical competence in health care organizations.
Nursing Ethics, 14(6), 825-37.
Kotter, J. (2007). Leading change. Harvard Business Review, 86 (1).
Retrieved January 18, 2007, from Business Source Elite (00178012).
References
References (cont’d)
Lombardi, D.M., & Schermerhorn, J.R. (2007). Healthcare Management: Tools
and techniques for managing in a health care environment.
Hoboken, NJ: John Wiley & Sons
Mulkeen, D. (2008). Effective written communication: The Foreign and Commonwealth
Office Approach. Training & Management Development Methods, 22(1), 519-523.
National Library of Medicine, National Institutes of Health. (N.D.) NCBI bookshelf.
Retrieved from http:// www.ncbi.nlm.nih.gov/books/NBK64068
Taylor, S. P., Nicolle, C., & Maguire, M. (2013). Cross-cultural communication
barriers in health care. Nursing Standard, 27(31), 35-43.
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