MARKETING ASSIGNMENT

profilehuzun
mark2.docx

 Question 1

2.5 points  

Save  

 

The OSU studies concluded that leaders exhibit two main types of behavior: structure behavior and consideration behavior.

Question 1 answers

True

False

Question 2 text   Question 2

2.5 points  

Save  

 

Fiedler suggests when there is a mismatch between the type of situation in which leaders find themselves, and the leaders style of leadership:

Question 2 answers

leaders should shift to situations for which they are best suited

the situation should be changed

immediate training is necessary no matter how long it may take

any leadership style is appropriate

the leaders should be flexible enough to adapt to the new situation

Question 3 text   Question 3

2.5 points  

Save  

 

The OSU studies concluded that leaders exhibit two main styles of behavior:

Question 3 answers

employee-centered behavior and job-centered behavior

structure behavior and consideration behavior

boss-centered behavior and subordinate-centered behavior

consideration behavior and job-centered behavior

structure behavior and employee-centered behavior

Question 4 text   Question 4

2.5 points  

Save  

 

The life cycle theory of leadership maintains that:

Question 4 answers

as a manager becomes more mature, he/she should become more participatory

the organization should match the individual with a specific leadership situation

a manager's leadership style should be independent of the follower's maturity levels

the leader's abilities will peak when the leader is 45 years old, and decline thereafter

a manager's leadership style will be effective only if it is appropriate for the maturity level of the followers

Question 5 text   Question 5

2.5 points  

Save  

 

According to the characteristics of the emerging leader versus characteristics of the manager, which of the following would be associated with the leader?

Question 5 answers

problem-solving

independent

consulting

stabilizing

authoritative

Question 6 text   Question 6

2.5 points  

Save  

 

Under which of the following conditions would Fiedler say a considerate leader would be most effective?

Question 6 answers

good leader-member relations, high task structure, and strong leader position power

moderately poor leader-member relations, high task structure, and weak leader position power

moderately poor leader-member relations, weak task structure and weak leader position power

good leader-member relations, high task structure, and weak leader position power

good leader-member relations, weak task structure, and weak leader position power

Question 7 text   Question 7

2.5 points  

Save  

 

Which approach to leadership suggests successful leadership requires a unique combination of leaders, followers, and leadership situations?

Question 7 answers

transformational leadership

the trait approach

the situational approach to leadership

contingency approach

the contemporary leader approach

Question 8 text   Question 8

2.5 points  

Save  

 

According to the Vroom-Yetton-Jago Model, when a manager and subordinates meet as a group to discuss the situation, and the group makes the decision, it is the ________ decision style.

Question 8 answers

CI

AII

CII

GII

Question 9 text   Question 9

2.5 points  

Save  

 

Which of the following is a situational leadership theory?

Question 9 answers

the trait approach

the Ohio State studies

superleadership

the Michigan Studies

path-goal theory

Question 10 text   Question 10

2.5 points  

Save  

 

According to the OSU studies, the behavior that reflects friendship, mutual trust, respect, and warmth in the relationship between leader and follower is:

Question 10 answers

consideration behavior

structure behavior

job-centered behavior

employee-centered behavior

unstructured behavior

Question 11 text   Question 11

2.5 points  

Save  

 

The only real difference between Maslow and Alderfer is that Maslow identified three levels of needs and Alderfer identified five.

Question 11 answers

True

False

Question 12 text   Question 12

2.5 points  

Save  

 

Theory X is a set of essentially positive assumptions about human nature.

Question 12 answers

True

False

Question 13 text   Question 13

2.5 points  

Save  

 

Process theories of motivation are explanations that emphasize people's internal characteristics.

Question 13 answers

True

False

Question 14 text   Question 14

2.5 points  

Save  

 

According to McClelland's Acquired Needs Theory, an individual with which of the following need profiles would be comfortable in competitive situations and enjoy her decision-making role?

Question 14 answers

high need for power

low need for achievement

high need for achievement

low need for power

low need for affiliation

Question 15 text   Question 15

2.5 points  

Save  

 

Incorporating motivators into a job situation is:

Question 15 answers

total quality management

job rotation

job enrichment

job enlargement

project management

Question 16 text   Question 16

2.5 points  

Save  

 

All of the following are advantages of flextime EXCEPT:

Question 16 answers

decreased absenteeism and turnover

improved employee attitude and morale

increased production

ease of scheduling meetings and coordinating projects

accommodation of working parents, and leisure-time activities of employees

Question 17 text   Question 17

2.5 points  

Save  

 

A reward that consists of the elimination of an undesirable consequence of behavior is:

Question 17 answers

positive reinforcement

negative reinforcement

termination

punishment

extinction

Question 18 text   Question 18

2.5 points  

Save  

 

An individual's early experiences will determine which of McClelland's three needs are the most highly developed, and therefore dominate their personality.

Question 18 answers

True

False

Question 19 text   Question 19

2.5 points  

Save  

 

The correct order of Maslow's Hierarchy of Needs is:

Question 19 answers

physiological, social, esteem, security, self-actualization

self-actualization, social, esteem, security, physiological

social, physiological, self-actualization, esteem, security

physiological, security, social, esteem, self-actualization

security, physiological, social, esteem, self-actualization

Question 20 text   Question 20

2.5 points  

Save  

 

Motivation theories that emphasize how individuals are motivated are:

Question 20 answers

behavior modification theories

job design theories

content theories

monetary incentive theories

process theories

Question 21 text   Question 21

2.5 points  

Save  

 

In general, managers can sharpen their communication skills by focusing solely on the content of the message.

Question 21 answers

True

False

Question 22 text   Question 22

2.5 points  

Save  

 

Being critical of others can actually have a positive effect on listening.

Question 22 answers

True

False

Question 23 text   Question 23

2.5 points  

Save  

 

The grapevine is the network of informal organizational communication.

Question 23 answers

True

False

Question 24 text   Question 24

2.5 points  

Save  

 

Verbal communication is the sharing of information without using words to encode thoughts.

Question 24 answers

True

False

Question 25 text   Question 25

2.5 points  

Save  

 

The process of guiding the activities of the organization in appropriate directions is called:

Question 25 answers

communicating

managing

influencing

leading

motivating

Question 26 text   Question 26

2.5 points  

Save  

 

In the influencing subsystem, which of the following factors is interrelated to leading?

Question 26 answers

motivating

encouraging creativity and innovation

considering groups

leading, motivating and considering groups are all interrelated

none of the above are interrelated

Question 27 text   Question 27

2.5 points  

Save  

 

In interpersonal communication, the destination's reaction to a message, is known as:

Question 27 answers

feedback

the communication process

critique

listening

feedforward

Question 28 text   Question 28

2.5 points  

Save  

 

In order to encourage upward formal communication, managers should:

Question 28 answers

have formal discussions with employees every Friday afternoon

eliminate existing grievance procedures

establish a closed-door policy

utilize suggestion systems

accept and ignore attitudes

Question 29 text   Question 29

2.5 points  

Save  

 

Employees frequently cite the company grapevine as being the most reliable and credible source of information about company events.

Question 29 answers

True

False

Question 30 text   Question 30

2.5 points  

Save  

 

________ is an interpersonal communication system in which the information the source intends to share with the destination and the meaning the destination derives from the transmitted message are different.

Question 30 answers

Unsuccessful Communication

Noise

Macrobarriers to Communication

Successful Communication

Question 31 text   Question 31

2.5 points  

Save  

 

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges?

Question 31 answers

performing

forming

norming

adjourning

storming

Question 32 text   Question 32

2.5 points  

Save  

 

The acceptance stage is the first stage of formal group development and is where members often mistrust one another initially.

Question 32 answers

True

False

Question 33 text   Question 33

2.5 points  

Save  

 

Once the interest or concern that caused an interest group to form has been eliminated, the group tends to disband.

Question 33 answers

True

False

Question 34 text   Question 34

2.5 points  

Save  

 

Not all groups in organizations are teams, but all teams are groups.

Question 34 answers

True

False

Question 35 text   Question 35

2.5 points  

Save  

 

Once the problem that brought the problem-solving team together has been addressed, the team is disbanded.

Question 35 answers

True

False

Question 36 text   Question 36

2.5 points  

Save  

 

A formal group is a group that:

Question 36 answers

is formed by the affiliation of the group members

is psychologically aware of each other

is normally unstructured and undefined

is formed by the common interests of group members

was formed by management to perform organizational tasks

Question 37 text   Question 37

2.5 points  

Save  

 

Most executives think committees are a waste of time.

Question 37 answers

True

False

Question 38 text   Question 38

2.5 points  

Save  

 

A group qualifies as a team only if its members focus on helping one another to accomplish organizational objectives.

Question 38 answers

True

False

Question 39 text   Question 39

2.5 points  

Save  

 

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

Question 39 answers

True

False

Question 40 text   Question 40

2.5 points  

Save  

 

A group is three or more people who interact with one another, are psychologically aware of one another, and perceive themselves to be a group.

Question 40 answers

True

False