MARKETING ASSIGNMENT

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 Question 1

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The ideal decision-making orientation emphasizes the realization of the organization's potential as well as that of the decision-maker.

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True

False

Question 2 text   Question 2

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Judgment, intuition, and creativity would most likely be classified as:

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a modern decision-making technique appropriate for nonprogrammed decisions

a modern decision-making technique appropriate for programmed decisions

a traditional decision-making technique appropriate for programmed decisions

a traditional decision-making technique appropriate for nonprogrammed decisions

either C or D

Question 3 text   Question 3

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A group decision process in which negative feedback on any suggested alternative is forbidden until all members have presented alternatives is called brainstorming.

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True

False

Question 4 text   Question 4

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The group decision-making process that involves the circulation of questionnaires among group members is known as:

Question 4 answers

groupthink

brainstorming

the Devil's Advocate technique

the Nominal Group technique

the Delphi technique

Question 5 text   Question 5

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Heuristic problem-solving techniques are examples of a modern technique that can be applied to a nonprogrammed decision.

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True

False

Question 6 text   Question 6

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________ refers to the fact that managers are constrained in terms of time, computational power, and knowledge when making decisions.

Question 6 answers

Heuristic

Intuition

Bounded rationality

Satisficing

Question 7 text   Question 7

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A group decision-making process which forbids negative feedback on any suggested alternative by any group member until all members have presented alternatives is known as:

Question 7 answers

the Delphi technique

brainstorming

the Devil's Advocate technique

groupthink

the Nominal Group technique

Question 8 text   Question 8

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When decisions are reached using probability theory, the alternative normally chosen is the one with:

Question 8 answers

the highest risk

the lowest cost/benefit ratio

the highest expected value

the lowest expected value

the lowest risk

Question 9 text   Question 9

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The broader the scope of the decision, the higher the level of management responsible for it.

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False

Question 10 text   Question 10

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One of the disadvantages of group decision-making is that they cost the organization more than individual decisions.

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False

Question 11 text   Question 11

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Which of the following is a standing plan that outlines a series of related actions that must be taken to accomplish a particular task?

Question 11 answers

procedure

budget

rule

policy

guideline

Question 12 text   Question 12

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A plan has a greater probability of failing if managers at different levels in the organization are not properly engaged in or contributing to planning activities.

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True

False

Question 13 text   Question 13

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On average, sales forecast are off by approximately ________.

Question 13 answers

10%

40%

20%

30%

Question 14 text   Question 14

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A relatively formal sales forecasting method that gathers, evaluates, and summarizes expert opinions as the basis for the forecast is the:

Question 14 answers

the Delphi technique

the time series analysis method

the salesforce estimation method

jury of executive opinion method

Question 15 text   Question 15

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A rule is a standing plan that designates specific required action.

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False

Question 16 text   Question 16

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During the maturity phase of the product life cycle, the product has been in the marketplace for some time, it is becoming more accepted, and product sales continue to climb.

Question 16 answers

True

False

Question 17 text   Question 17

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The portion of the total management system at which a plan is aimed is called the ________ of the plan.

Question 17 answers

time dimension

longevity

level

scope

repetitiveness

Question 18 text   Question 18

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Which of the following products may never reach the decline stage of the product life cycle?

Question 18 answers

newspapers

washing machines

radios

treadmills

scissors

Question 19 text   Question 19

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The process of formulating a detailed listing of activities that must be accomplished to attain an objective, allocating the resources necessary to attain the objective, and setting up and following timetables for completing the job is:

Question 19 answers

controlling

scheduling

charting

organizing

planning

Question 20 text   Question 20

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A standing plan that designates specific required action, indicates what organizational members should or should not do, and allows no room for interpretation is a:

Question 20 answers

budget

guideline

procedure

policy

rule

Question 21 text   Question 21

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Which of the following is probably the least important skill for strategy implementation?

Question 21 answers

organizing skill

allocating skill

interacting skill

analytical skill

monitoring skill

Question 22 text   Question 22

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A broad and general plan developed to reach long-term organizational objectives is:

Question 22 answers

an operational plan

a tactic

a scenario

an organizational goal

strategy

Question 23 text   Question 23

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The last step in the strategic management process is:

Question 23 answers

establishing organizational objectives

strategy control

strategy formulation

environmental analysis

strategy implementation

Question 24 text   Question 24

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According to the GE Multifactor Portfolio Matrix, businesses falling in cells that form a diagonal from lower left to upper right are the strongest and the ones the company should invest in and help to grow.

Question 24 answers

True

False

Question 25 text   Question 25

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Motivations, status symbols, and attitudes are all important aspects of the international component of the organization's operating environment.

Question 25 answers

True

False

Question 26 text   Question 26

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________ is a strategy adopted by management to increasing the amount of business that an SBU is currently generating.

Question 26 answers

Divestiture

Growth

Differentiation

Retrenchment

Question 27 text   Question 27

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Demographics are the statistical characteristics of a population.

Question 27 answers

True

False

Question 28 text   Question 28

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The ________ component is the part of the general environment related to government affairs.

Question 28 answers

Economic

Technological

Political

Social

Question 29 text   Question 29

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The fourth step in the strategy management process is:

Question 29 answers

strategy formulation

strategic feedback

environmental analysis

strategy implementation

strategic control

Question 30 text   Question 30

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Which business strategy would generally apply to cash cows?

Question 30 answers

focus

stability

retrenchment

growth

divestiture

Question 31 text   Question 31

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The fundamental purpose of planning is:

Question 31 answers

protection and affirmation

organizing work processes

coordination and elimination of risk

helping the organization reach its objectives

identifying organizational objectives

Question 32 text   Question 32

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Olive's company wants to provide the highest quality customer service in the jewelry industry. This statement is an example of:

Question 32 answers

an operational objective

an organizational purpose

an operational plan

an organizational objective

a subsystem

Question 33 text   Question 33

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Planners need not have significant practical experience within the organization if they have good human relations skills.

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True

False

Question 34 text   Question 34

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The high failure rate of new businesses seems primarily a consequence of inadequate planning.

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True

False

Question 35 text   Question 35

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Managers should establish objectives for employees that are in easy reach.

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False

Question 36 text   Question 36

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Short-term objectives are targets to be achieved within five to seven years.

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False

Question 37 text   Question 37

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Which of the following is NOT a guideline for establishing quality objectives?

Question 37 answers

pinpoint expected results

set objectives only in relation to other organizational objectives

set objectives as subjectively as possible

relate objectives to specific actions whenever necessary

let the people responsible for attaining the objectives have a voice in setting them

Question 38 text   Question 38

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What an organization exists to do, given a particular group of customers and customer needs, is an organizational objective.

Question 38 answers

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False

Question 39 text   Question 39

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Organizational coordination and efficiency are dependent on effective planning.

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False

Question 40 text   Question 40

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The targets toward which an open management system is directed are:

Question 40 answers

operational plans

organizational purposes

individual objectives

organizational objectives

actions