Ethics in Services Marketing

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_______________________________________________________________ Report Information from ProQuest September 26 2014 02:11 _______________________________________________________________

26 September 2014 ProQuest

Table of contents

1. Ethical Decision Making in Organizations: The Role of Leadership Stress.................................................. 1

Bibliography...................................................................................................................................................... 3

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Document 1 of 1 Ethical Decision Making in Organizations: The Role of Leadership Stress Author: Selart, Marcus; Johansen, Svein Tvedt ProQuest document link Abstract: Across two studies the hypotheses were tested that stressful situations affect both leadership ethical acting and leaders' recognition of ethical dilemmas. In the studies, decision makers recruited from 3 sites of a Swedish multinational civil engineering company provided personal data on stressful situations, made ethical decisions, and answered to stress-outcome questions. Stressful situations were observed to have a greater impact on ethical acting than on the recognition of ethical dilemmas. This was particularly true for situations involving punishment and lack of rewards. The results are important for the Corporate Social Responsibility (CSR) of an organization, especially with regard to the analysis of the stressors influencing managerial work and its implications for ethical behavior. [PUBLICATION ABSTRACT] Links: Check for full text via 360 Link Subject: Studies; Business ethics; Decision making; Management of crises; Social responsibility; Location: Sweden Classification: 9175: Western Europe; 2410: Social responsibility; 9130: Experimental/theoretical Publication title: Journal of Business Ethics Volume: 99 Issue: 2 Pages: 129-143 Publication year: 2011 Publication date: Mar 2011 Year: 2011 Publisher: Springer Science & Business Media Place of publication: Dordrecht Country of publication: Netherlands Publication subject: Business And Economics, Law ISSN: 01674544 CODEN: JBUEDJ Source type: Scholarly Journals Language of publication: English Document type: Feature Document feature: Tables References DOI: http://dx.doi.org/10.1007/s10551-010-0649-0 ProQuest document ID: 858002159

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Document URL: http://search.proquest.com/docview/858002159?accountid=87314 Copyright: Springer Science+Business Media B.V. 2011 Last updated: 2014-08-09 Database: ProQuest Central

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Bibliography Citation style: APA 6th - American Psychological Association, 6th Edition

Selart, M., & Svein, T. J. (2011). Ethical decision making in organizations: The role of leadership stress. Journal of Business Ethics, 99(2), 129-143. doi:http://dx.doi.org/10.1007/s10551-010-0649-0

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