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Hello class and professor-
Geoffrey B. Small actively implements the marketing which is a simple and intuitively appealing philosophy which articulates a market orientation. (Lamb, 2014). His organization focuses on what the customers want and need, which are long lasting products that are not machine made, they are personal. They achieve long-term goals legally and responsibility by following labor laws and not gouging prices. The company integrates all of their activities to satisfy what the customer wants. They are involved in the community and they listen to their customers.
There are four marketing management philosophies. A production orientation philosophy focuses on the internal capabilities of the firm instead of focusing on the needs of the marketplace. (Lamb, 2014). The sales orientation is based on the idea that people will buy more goods or services if sales techniques are aggressive and higher profits will be earned from these high sales. (Lamb, 2014).
The marketing concept states that the social and economic justification for an organization’s existence is the satisfaction of customer wants and needs while meeting organizational objectives. (Lamb, 2014) This is much different from the sales orientation because it is not aggressive but supplies what is needed for the customer and that will increase sales.
The societal marketing orientation extends the marketing concept by acknowledging that some products that customers want may not really be in their best interests or in the best interests of society as a whole. (Lamb, 2014). The products are less toxic, more durable, contain recycled or reusable materials. This is much better than the production orientation which only focuses on the business and not what is best for society.
Geoffrey B. Small’s company uses the societal marketing orientation. The Geoffrey B. Small company can use social media to demonstrate their commitment to the marketing management philosophy they employ by posting how they are helping the customer’s purchases more durable goods that are worth the money. Social media can be a very good place to post customers reviews and get great customer input.
Thanks
Val
References
Lamb, C. W., Hair, J. F., & McDaniel, C. (2014). MKTG7. Mason, OH: Cengage.
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