Ethics Program Presentation

Taylor Ambulance Service

Tim Crosby

University of Phoenix

September 7, 2014

Revised September 14, 2014

CURRENT ETHICAL ISSUES

My fictional organization is Taylor Ambulance Care. This organization is a leading provider for emergency in-route health care services and it mainly deals with medical emergencies, medical supply and patient transport services, and community awareness. Taylor Ambulance Care delivers most community services and we try as much as possible to be inexpensive so that all residents of Kelsey can afford our services and I am glad to say that that we have done so for 10 years. Thanks to the staff members who have come to work with us and the donors who have channeled most of their donations to this corporation to make us what we are today.

We deliver community-based treatment by supporting the immediate need of people with serious illnesses or injury. We help local schools and other large facilities learn the basics of what to do in a medical emergency. Also, we handle overflow calls from the neighboring cities in the event of an epidemic. At Taylor Ambulance Care we have made it a policy to help others and not care about profits because our main aim is to help others see the beauty of this life and how to save one. In my opinion the beauty of life cannot be seen if we overburden our patients with medical bills.

Emergency medical treatment and other services that I have mentioned above that we do offer are very expensive and it is true to say that most people would not afford the typical expenses from emergency care and therefore, they would choose to stay at home and remain with their medical problems. That is not our agenda and there was no point of starting the organization in the first place if it will not help those for whom this was intended. This is the main reason why we operate at zero profits and if we wanted to make money and not help the people of America then we would have started another kind of business with the money we had instead of this mental care and development treatment organization.

Taylor Ambulance Care is widely recognized for its improvement in emergency medical services for the citizens of Kelsey. Taylor Ambulance Care is fully attributed by the Joint Commission. We the services of over 70 trained paramedics and technicians and more than 26 emergency vehicles to more than 7,600 persons annually at our service midpoints and schools in the Kelsey area. We also offer assistance to more than 150 corporations who want to raise awareness about emergency care in the workplace or educational facilities. Additionally, more than 9,000 of our patrons contact our offices every month for emergency service requests and employee recognition.

Mission Statement

Our mission is to shape healthy societies by assisting persons and families who are affected or suffering from emergency illness or injury, creating community awareness, and providing a safe environment in which to transport patients and medical supplies.

Vision Statement

All individuals requiring emergency services, emergency situation education, and medic-related transport can rely on Taylor Ambulance Care.

Current moral and ethical issues faced by my virtual organization.

Professionalism is one of the ethical issues my organizations is facing and this because many of our employees are also life-long citizens of Kelsey and have grown up with each other or at least are very familiar with one another. The Taylor Ambulance Care ethics policies have it that all employees are expected to perform their works with absolute professionalism. We have tenured employees who have a sense of entitlement and do not follow protocol as they should, and those who were employed in the most recent years tend to follow the examples set by our veteran staff members. We have found a way of dealing with this problem. We have begun training, those who have been recently employed to Taylor Ambulance Care, through outside agencies, and in the near future they will be the best in class. This is because we have invested in them and placed them in a more suited training environment. (Clark, 2003).

Dignity and worth is another ethical issue facing Taylor Ambulance Care. All the employees are expected to remember that human life should be respected and no amount of silver and gold can purchase another human’s well-being and/or life. Therefore, we choose to help them and not ask for what they can offer. As I made it clear that this organization is a non-profit organization but some employees cannot resist the urge to take small tokens from our customers who come desperately in need of our help and would offer anything to see they are receiving treatment from us even if we are out of their budget. To solve this problem we have made it a rule that no employee should receive any token from the customers because they will be charged of corruption. Breaking this rule will going against the ethics we have put in place (Svensson, 2003).

The other ethical issue is the competency levels and there is a problem with new employees who come and lie about their qualifications and experience so that they will be employed with us. Sometime they get away with this but this is endangering the lives of the people who trust us to help them and that will not be tolerated under no circumstances. Once we have identified an employee who lied about their qualifications we have no choice other than to terminate them with immediate effect.

Conclusion

This is not an easy path and challenges are always ahead but quitting is never an option because we are winners and no matter how hard it gets, Taylor Ambulance Care will continue to support and help those with emergency service requests, emergency situation education, and medic-related transportion.

References

Svensson, J., (2003). “Who Must Pay Bribes and How Much? Evidence from a Cross-Section of Firms,” Quarterly Journal of Economics, 118. Page 207

Clark, M., (2003). "Corporate Ethics Programs Make a Difference, but not the only difference", HR Magazine Publishers. Page 36.

Peters, T.J., & Austin, N. ,(1985), Passion for Excellence: The Leadership difference. New York: Ballantine.