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bambergerexpansionproject.pdf

Bamberger Corp. Completed Denver Expansion Project

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REQUEST FOR PROPOSAL (RFP)

IMPLEMENTATION OF

DEFENSE IN DEPTH

FOR THE

DENVER EXPANSION PROJECT

60 PINE ST

NEW YORK, NY 10005

(703)978-8581

[email protected]

6 SEPTEMBER 2014

Bamberger Corp. Completed Denver Expansion Project

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SUMMARY AND BACKGROUND

Bamberger has recently completed a major corporate expansion project to into the Denver,

Colorado metropolitan region. Although the expansion went smooth and business is thriving,

we have noticed several areas of concern in the area of information security. Specifically, the

implementing contractor did not provide architectural drawings, nor do they seem to have

implemented any Defense in Depth.

The purpose of this request is to solicit proposals from various candidate organizations,

conduct a fair and extensive evaluation based on criteria listed herein, and select the

candidate who best represents the direction Bamberger wishes to go.

Bamberger Corp is a large mid-size business that was founded in 1985. The company is

focused on the manufacturing of gizmo and providing consulting services to start-up small

businesses in the gizmo sector. Bamberger prides itself as a leader in the implementation of

best practice processes and solutions. Our client base consists of commercial businesses as

well as local, state, and federal government organizations.

Bamberger’s headquarters is based in New York City, with an established presence in

Washington, D.C., Chicago and Atlanta. We are going nation-wide, expanding west beyond

the current operating region east of the Mississippi. Denver has been selected as the central

site for expansion and will include engineering and manufacturing functions as well as

regional management offices. The Chicago location for the corporate university location was

selected due to under-utilization of the existing workforce.

1. PROPOSAL GUIDELINES

This RFP represents the requirements for an open and competitive process. Proposals will be

accepted until 7 p.m. EST, October 7, 2014. Any proposals received after this date and time

will be returned to the sender without consideration. All proposals must be signed by an

official agent or representative of the company submitting the proposal.

Company’s may not outsource any portion of the work and must include a statement in the

project plan certifying that all work in preparation for this project was the sole work of the

company and that the work described therein shall be accomplished only by the submitting

company. Additionally, all costs included in proposals must be all-inclusive and must be

itemized to include an explanation of all fees.

Contract terms and conditions will be negotiated upon selection of the winning bidder for this

RFP. All contractual terms and conditions will be subject to review by Bamberger’s legal

department and will include scope, budget, schedule, and other necessary items pertaining to

the project.

Bamberger Corp. Completed Denver Expansion Project

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Contract award will be based on corrective action taken as presented by the final RFP

deadline.

2. PROJECT PURPOSE AND DESCRIPTION

The purpose of this project is as follows: In order to provide Defense in Depth for the

Denver expansion site, senior level management has determined that a comprehensive

information security management plan be available to ensure Bamberger keeps data secure.

Bamberger is seeking an information security management plan provider that can provide a

turnkey plan that integrates a Defense in Depth implementation with the new Denver

environment.

Project Description:

There are a total of four buildings. Two 2-story buildings are co-located on a campus in

north Denver, conveniently near to both the airport and railroad terminus for shipping and

receiving. One of these buildings (DB1, for Denver Building 1)) is for the Engineering

group. The collocated DB2 is for manufacturing. The two buildings are connected by

underground conduit and have plenty of spare multi-mode and single-mode fiber strands. A

third 2-story building (DB3) has been procured for IT infrastructure and support staff, but it

is located in the Denver Technology Center (DTC), south of town. The fourth facilities

(DB4), per the desires of the new Western Region General Manager, are four adjacent floors

in a downtown office tower. The building locations are:

 DB1/2: 127 East 120 th

Ave, Denver, Colorado 80233

 DB3: 5251 DTC Parkway, Englewood, Colorado 80111

 DB4: 16 th

Street, Denver, Colorado 80202.

The Engineering group has 450 employees. The Manufacturing group has 300 employees. IT

will has 50 employees and the downtown facility houses 125 employees. The 125 personnel

are broken down into: 15 personnel for the Regional General Manager’s office (floor 20), 20

employees for Legal (floor19), 15 personnel for HR (floor19), and 75 employees for Sales

(floors 17 & 18).

The Engineering group has 300 people on the 2 nd

floor and 150 people on the 1 st floor, as

there is a large lab on the first floor. All the Engineering people have their own dedicated

desktop PC and access to a printer, with an average of one IP addressable printer per ten

people.

The Manufacturing group has 100 employees who each need a dedicated desktop PC and

access to a shared printer with the same user load as Engineering. The remaining 200

employees share a pool of 50 “public” PCs and 10 printers.

In DB4, all 125 employees have their own PC and access to a printer at a rate of one printer

per employee; this is due to the large number of user dedicated (e.g. the GM wants his own

printer) and special (e.g. high speed color) printers.

Bamberger Corp. Completed Denver Expansion Project

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For the IT group, everyone has their own dedicated desktop PC and access to a printer at the

same 10 to 1 ratio common in the company. And, 30 of the 50 employees have access to a

dedicated Unix workstation, 10 for management and administrative functions on servers,

databases, etc., and 20 for a small development group building in-house applications.

IT manages a collection of server farms in DB3. The Engineering farm is composed of 75

Unix servers. The Manufacturing farm has 10 Unix servers. The Sales farm has 10 high

availability Unix servers and 20 Microsoft Windows servers running critical sales

applications and databases. The Unix servers are deemed 24x7 critical, and extra measures

must be taken to protect against network failures and security risks. The Corporate farm has

10 Microsoft Windows class servers, shared among the HR, Legal and GM Offices groups.

While not deemed operationally critical, these servers do contain company sensitive

information that calls for limited access due to various compliance mandates.

Some traffic estimates were developed based on typical file types. Engineering and Sales in

particular move fairly large data files averaging 3MB in size throughout the day.

Additionally, Sales has the need to participate in desktop video conferencing using streaming

technologies. Sales has both transaction and analytical databases in the server farm.

Corporate, Legal, HA, and Manufacturing have no special traffic considerations as they

move simple Microsoft Office type of files averaging less than 1MB in size. In order to

ensure a virtually transparent work environment with the rest of Bamberger throughout the

United States and to ensure product quality, network delays for all Denver based employees

must not exceed 2.5 seconds for local network transactions, while wide area network

transaction delay must not exceed 6 seconds. The bidder must demonstrate that each member

of the given group will have at least the following bandwidth (considered an appropriate

blend of average and peek needs) to their local Denver servers:

 Engineering: 950 Kbps

 Manufacturing: 350 Kbps

 Sales: 950 Kbps

 Corp/Legal/HR: 350 Kbps

A design goal is to isolate traffic within groups as much as possible. Thus, the director of

manufacturing doesn’t want a heavy network traffic load from Engineering and Sales to

impact his production. Similarly, the Regional General Manager doesn’t want some clever

engineer sniffing the network and gaining access to highly sensitive, company private

documents and correspondence; similarly for HR and Legal. Confidentiality, integrity, and

availability of the network and data are a must!

The Engineering and Sales servers back up files and services that are run out of the New

York office. This is done one night per week and the estimate is that this function requires a

fairly constant average of 15 Mbps for 12 hours.

All Denver personnel need access to the corporate intranet with applications running out of

New York. The average load of this traffic during working hours is estimated to be 3.7

Mbps, with peeks of roughly 12 Mbps.

Bamberger Corp. Completed Denver Expansion Project

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All Denver employees need access to the Internet.

The Western Regional Sales Director has his own local web servers (2) serving up sales

information, contact requests, etc., to potential western state customers. This information is

kept up to date with information found in the Sales server farm. Customer traffic to this site

is pretty light, no more than 8,500 Kbps average and 2.9 Mbps peek. Bamberger business

forecasters predict that 84% of westerns state customer business will likely originate from

California.

Bamberger does not own a cable plant within the greater Denver metro area and building are

connected via third party provider.

Bamberger’s network address space is 135.172.128/18. However, network engineers have

already determined that insufficient address exists to accommodate the Denver expansion.

Bamberger has made arrangements with W3C to obtain address space 135.160/11.

Network robustness and security is a vital concern for Bamberger. Gizmo is a highly

advanced technical device whose production and operational function are highly sensitive.

As a result, detailed product data are strictly controlled by regulatory statue to specific

Corporate and Engineering personnel. There are 15 Corporate personnel (the Regional

Manager, two Senior Counsels) and 12 Engineers with access to the gizmo data must be

isolated from the rest of Bamberger the personnel without access to gizmo data. Bamberger

must have a method to bring non-sensitive data back and forth across the isolated

environments. Bamberger estimates that up to 5GB amounting to 6,000 files per week move

between the environments.

While the rare outage of a few hours would be acceptable, anything longer than this would

not. Sales is particularly concerned about access to their 10 high availability Unix servers.

Therefore the successful RFP bidder must ensure to address both continuity of operations for

all Denver operations and near 24x7 operations for the Sales high availability Unix servers.

Because of the forecasted California business base and our government partners, the

proposed plan must ensure compliance with published statues, policies, and best practices

within the gizmo sector.

3. PROJECT SCOPE

The scope of this project includes all planning, architecture, and technical computation

artifacts necessary for demonstrating the veracity of the bidder’s proposed information

security implementation plan. Specifically:

Deliverable 1: Securing the Network

Bamberger Corp. Completed Denver Expansion Project

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4. REQUEST FOR PROPOSAL AND PROJECT TIMELINE

Request for Proposal Timeline:

Deliverable Due Date

Securing the Network 7 Oct

Deliverables that fail to meet the announced deadlines will be returned without consideration.

Bamberger will announce remuneration for each bidder on 21 October 2014.

5. BUDGET

Bidders must provide detailed costing data for deliverables of advertised cost of identified IT

equipment, software, services, and network plant. Also include sourcing data such as

websites or catalog location data. Costs should be stated as one-time or non-recurring costs

(NRC) or monthly recurring costs (MRC).

6. BIDDER QUALIFICATIONS

Bidders should provide the following items as part of their proposal for consideration:

 None.

7. PROPOSAL EVALUATION CRITERIA

Bamberger will evaluate all proposals based on the detailed criteria to be delivered

separately.

Joseph T. Walker

Bamberger Corp 60 PINE ST

NEW YORK, NY 10005

(703)978-8581

[email protected]