Understanding and coping with change using critical thinking questions.

Understanding and Coping with Change

Change is everywhere, yet very few people seem to embrace the concept. We are, for the most part, creatures of habit and follow daily routines. When change occurs, our activities and thought patterns are disrupted. Write a four- to five-page APA formatted paper (excluding the title and reference pages), using a minimum of three scholarly sources in addition to the textbook, analyzing the internal and external factors contributing to an individual’s resistance to change. Describe a situation where you or someone you know was resistant to change as identified in one of following areas:

a. Self-interest

b. Lack of understanding

c. Lack of trust in management

d. Differing assessments of the need for change

e. Low tolerance for change

Explain whether the resistance to change was caused by an internal or external factor. Using Kotter’s theory for change, provide a plan for overcoming that resistance. What will be done and how will you know that the plan has worked?

Originally from New York, NY I've travel all around the country and abroad. Within the first year after transferring from Texas to Georgia I was awarded a Charter Champion Award for excellence.

Charter Communications  (NASDAQ: CHTR     )  has seen substantial changes in its business amid recent industry consolidation. Following the merger of Comcast  (NASDAQ: CMCSA     )  and Time Warner Cable  (NYSE: TWC     ) , Charter will jump ahead from the fourth-largest cable operator in the U.S. to second place.

The company struck financially savvy deals with Comcast and as a result, its video subscriber base will increase substantially. After the merger clears, Charter's own and managed subscriber base will jump from 4.4 million subs to 8.2 million households. The market is already recognizing that Charter stands to benefit significantly from this deal with Comcast, and as a result, Charter is trading at record highs and should reach newer highs.

Customer acquisitions from Comcast Charter will own 5.7 million video subscribers and manage systems for another 2.5 million subscribers. After Comcast's merger with Time Warner Cable goes through, Comcast will divest roughly 3.9 million video subscribers. Comcast expects that this divestment will reduce its managed subscriber base to less than 30% of total U.S. MVPD subscribers and in the process aid it in getting regulatory approval. 

Change is everywhere, yet very few people seem to embrace the concept. We are, for the most part, creatures of habit and follow daily routines. When change occurs, our activities and thought patterns are disrupted.

HR Coordinator I - Reno( 1406074)

Description

 

JOB SUMMARY

Responsible for assisting with and coordinating the Human Resources policies and programs, including, but not limited to, recruiting, training, and benefit administration.

 

ESSENTIAL FUNCTIONS OF THE POSITION Assist with recruitment functions, which may include: assisting with new employee paperwork, job postings, pre-employment testing; applicant tracking, minority contact lists and preparation of offer letters

Maintain records and files in accordance with state and federal laws and in compliance with SOX regulations

Process Human Resources paperwork in a timely manner

Collect payroll records, review payroll and summarize hours for corporate payroll processing and verify bi-weekly paychecks and research pay discrepancies

Respond to and route employee questions and concerns

Assist with employee recognition activities

Prepare various reports as required including HRIS data entry

Coordinate and process benefit enrollment and changes for employees

Perform other duties as requested by supervisor

Skills/Abilities and Knowledge Ability to maintain confidentiality of information Ability to prioritize and organize effectively

Ability to effectively multi task

Attention to detail and accuracy

Ability to communicate in a clear concise manner

Ability to use personal computer and knowledge of software applications, including but not limited to MS Office, and data base administration. Ability to work with limited supervision  Basic Knowledge of local, state and federal laws regarding Employment 

Education (level and type) High School Diploma or equivalent  Post High School training in Human Resources or related field or equivalent work experience BA/BS degree in Human Resources preferred.

 

Related Work Experience                          

0-1 years human resources experience                  

1 year administrative experience

 

WORKING CONDITIONS Office environment 

 

Primary Location US-Nevada-RENO

	Professional Profile Dedicated and accomplished professional with over ten years of experience interviewing and making eligibility determinations for local, state and federal income assistance programs. Well disciplined with proven ability to manage multiple assignments efficiently under extreme pressure while meeting requirements for accuracy and timeliness. Keen insight into the needs and views of others, able to listen and convey complex information in easily understood terminology. Effectively communicate direction, energize and inspire people to work toward achieving a common goal.
	Experience 2013–Current West At Home (Part-time) Home-Based Customer Service Agent Support multiple client needs by: · Obtaining, entering and verifying customer information · Answering customer questions and resolving issues · Explaining sales features or offering additional products or services · Providing Network Support 2007-Current Charter Communications Workforce Management Technical Coordinator Dispatcher II Dispatcher I · Respond to customer service requests by prioritizing and dispatching service requests to available installation or service technicians; act as liaison between technician and customer service employees. · Audit completed work orders from installers, collectors, and contractors to actual work recorded in the billing system; make invoicing corrections or reschedule work as necessary. · Ensure billing is complete and accurate by verifying the services installed are reflective of the services on the account along with the appropriate one time charges being billed to the account. · Consult with contractors, and/or customer service representatives regarding status of work orders. · Answer and route calls for the Installation Department and perform back up for dispatchers. · Provide administrative support for the Technical Operations Department; maintain accurate files and records. 2004–2007 City of Fort Worth – Police Department D.E.C.O.R. (Data Entry of Criminal Offense Reports) Public Safety Communicator II (Dispatcher) Public Safety Communicator I (911 Call Taker) · Contact citizens in a calm and supportive voice while obtaining essential information to make criminal offense reports including: child abuse, child custody, missing persons, missing/stolen vehicles, burglaries, and identity theft. Also responsible for supervisory approval of all officers’ reports including: homicide, robbery, assault and major motor vehicle accidents. · Dispatch and direct officers including: patrol, traffic, helicopters (Air One), canine (K9), and mounted patrol using two-way radio to receive and disseminate information. Monitor and maintain the dispatch channel for officer safety and traffic stops. · Receive and evaluate 911 emergency and routine calls from the public requesting police assistance. Enter calls into computer system by geographical location and priority. Transmit call information using quick response and multi-task skills in a busy work environment. Coordinate information with team members, supervisors, commanders, outside emergency agencies as well as the media. · Make inquiries to obtain or verify information including: motor vehicle data, criminal history, warrants, and missing/stolen/found property. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 1996–2003 State of Texas – Department of Human Services Texas Works Advisor III @ John Peter Smith Hospital · Conduct telephone and/or face-to-face interviews in patient rooms, home, hospital or hospice setting to gather sensitive household information. · Communicate effectively with multicultural clients, hospital/clinic staff, advocacy groups and community organizations to familiarize them with policies, procedures, rules and/or regulations regarding Medicaid and other applicable programs. · Obtain, verify and calculate income and resources to determine eligibility for Temporary Assistance to Needy Families (TANF), Food Stamps, and Medicaid programs in accordance with local, state and federal policies and procedures. · Provide full service to clients while reducing caseloads through education/employment counseling. · Perform case readings, reviews, and/or audits to ensure accuracy, timeliness and compliance with state or federal regulations using automated case reading system. · Interface with the public in a professional, pleasant and effective manner to ensure a positive perception of care received. · Testify at fair hearing to provide information regarding policy, procedures, case history, and eligibility determination. · Assumed key role in organizing and participating in health fairs and other community events. 1998–2010 Fort Worth Independent School District Fort Worth Independent School District (All Subjects) · Deliver instruction and assist student learning utilizing lesson plans, and guided activities. · Maintain productive learning environment by stating classroom rules, holding students accountable for their actions and implementing fair and consistent consequences aligned with written campus discipline procedures and district policy to handle discipline in the classroom. · Monitor students' behavior outside the classroom, encouraging socialization, sportsmanship, and team spirit. · Communicate with culturally diverse students and parents, utilizing a caring yet diplomatic manner.
	Education Ashford University ● B.S. Organizational Management 2012 Completed several graduate level courses. Tarrant County College ● A.A.S. Mental Health 1995 Phi Theta Kappa – Phi Tau Chapter (Academic Honors Society)
	References Daffodil Peyton, Supervisor ● State of Texas – Health & Human Services Commission ● (817) 291-9210 [email protected] Tammy Morgan ● City of Fort Worth – Police Department ● (817) 392-4197 [email protected] Miste Anders-Clemons, Customer Solutions Specialist ● Workforce Solutions of Tarrant County ● (817) 804-2688 [email protected]

Conclusion

Looks like Charter will become the cable king of middle America, while Comcast tightens its hold on major markets, in this morning’s deal. Comcast will pick up Charter systems in California, New England, Tennessee, Georgia, North Carolina, Texas, Oregon, Washington and Virginia. Meanwhile, Charter will acquire Time Warner Cable franchises in Ohio, Kentucky, Wisconsin, Indiana, and Alabama — and manage others in Michigan, Minnesota, Indiana, Alabama, Eastern Tennessee, Kentucky and Wisconsin that it will partly own in a new Comcast spinoff company. Here’s the map the companies released showing holdings for Charter and the new Charter-managed spinoff from Comcast (for now referred to as “SpinCo”) after the deal, which CEO Tom Rutledge says will make his company No. 1 in 10 states.

LIEBERMAN, D. (2014, April 28). UPDATE: WGAW Says Comcast-Charter Deal Creates A ‘Cable Cartel’. Deadlinecom. Retrieved July 6, 2014, from http://www.deadline.com/2014/04/comcast-and-charter-unveil-system-divestitures-deal/

References:

Careers -- Charter Communications. (2014, July 1). Careers -- Charter Communications. Retrieved July 6, 2014, from https://charter.taleo.net/careersection/charter_internal_career_site/jobdetail.ftl

Faruk, I. (2014, June 11). Charter Communications: The Biggest Winner of the Comcast-Time Warner Cable Deal?. Charter Communications: The Biggest Winner of the Comcast-Time Warner Cable Deal?. Retrieved July 6, 2014, from http://www.fool.com/investing/general/2014/06/11/charter-the-biggest-winner-of-the-comcast-time-war.aspx

Langer, N. (2012). Who Moved My Cheese? Adjusting to Age-Related Changes. Educational Gerontology, 38(7), 459-464. doi:10.1080/03601277.2011.559860

LIEBERMAN, D. (2014, April 28). UPDATE: WGAW Says Comcast-Charter Deal Creates A ‘Cable Cartel’. Deadlinecom. Retrieved July 6, 2014, from http://www.deadline.com/2014/04/comcast-and-charter-unveil-system-divestitures-deal/

Good Morning Ladies,

I thoroughly enjoyed speaking with each of you over the past couple of days. Your timeliness in response and thoroughness in the interview process exemplifies the human resource process. I'm currently earning my masters degree in Organizational Management with a concentration in Human Resources. Our conversations regarding FMLA, FSLA and ADA make me want to be a part of the Human Resource Team here at Charter Communications even more.

After hearing Ashley's description of what exactly it is that you are looking for, I believe that I would be a great fit as the Human Resource Coordinator. At this time, the job seems to focus mainly on recruitment which is actually the most enjoyable part of the Human Resource Management. In addition to my enthusiasm for performing well, I bring a wealth of knowledge on interviewing, screening, organizing and prioritizing workloads in such a diversified position. I have strong communication skills, multi-tasking, and the ability to empower others to work cooperatively with the department.

I am very interested in working with you and look forward to hearing from you once the final decisions are made regarding this position. Not only am I willing to relocate, I've actually found suitable housing there in the Reno area. Please feel free to contact me at either by instant messenger, email or anytime on my cellular phone 678-995-4100

Again, thank you very much for your time and for your consideration.